Training Courses in Fort Erie

Academy of Learning Career College

Administrative Assistant Diploma

The Administrative Assistant diploma program introduces students to office administration and its many facets in the business world. This program provides graduates with the necessary skills to compile, verify, record, and process forms and documents, such as applications, agreements, and letters, in accordance with established procedures, guidelines, and schedules. Students will have the opportunity to learn today’s most popular office software applications.

Admissions Requirements

  • Grade 12 or equivalent or Mature Students
  • Good Command of the English Language
  • Admissions Interview is required

Objectives

  • Performing a variety of administrative and clerical functions
  • Preparing reports
  • Assisting with overall departmental functions

Career Opportunties

Skilled Administrative Assistants are in great demand in both large corporations and small independent businesses. All employers in all industry sectors require staff that possess strong office and software-related skills to perform their administrative functions. Administrative Assistants may move into supervisory office positions as their careers progress

Business Accounting Diploma (Also available Part-Time)

The objective of this program is to provide the student with the opportunity to acquire knowledge of business concepts, as well as gain valuable computerised accounting and office skills. This program provides graduates with the necessary skills to maintain complete sets of books, keep records of accounts, verify the procedures used for recording financial transactions, and provide personal bookkeeping services.

Admissions Requirements

  • Grade 12 or equivalent or Mature Students
  • Good Command of the English Language
  • Admissions Interview is required

Objectives

  • Handle confidential budget information
  • Process financial reports and memorandum
  • Work with statistical and accounting data
  • Maintain files and records
  • Perform a wide range of office support functions

Career Opportunties

Careers in computerised accounting are continuously in high demand. Excellent opportunities exist for skilled persons in a variety of accounting related positions, including the role of accounting bookkeeper, across the public and private sectors. The Canadian Bookkeeper’s Association (CBA) recognises that students who successfully complete the Academy of Learning’s Basic Bookkeeping Level 2 have gained the skill set necessary to begin a career in Bookkeeping and are eligible for membership in the Canadian Bookkeeper’s Association.

Business Administration Diploma

The Business Administration Diploma is designed to prepare students for the demands of today’s fast-paced business environment. Its objective is to expose students to a vast array of business knowledge, management and administration skills, and practical tools that will assist them in dealing with situations within a business-related career. Courses focus on professional skills required by today’s employers, including knowledge of how businesses utilise technology, e-commerce, business correspondence, office procedures, project management, and employment success strategies.

Admissions Requirements

  • Grade 12 or equivalent or Mature Students
  • Good Command of the English Language
  • Admissions Interview is required

Objectives

  • A solid foundation in basic principles of a business environment, including current computer applications, marketing, accounting and business law.
  • An introduction to the most relevant aspects of business management and administration
  • Professional skills in high demand by employers. These skills include: team-work, communication, customer service, leadership, research and problem solving.
  • A solid knowledge of business practices and principles. It also develops the student’s ability to relate and apply this knowledge to current social and economic conditions.
  • Proficiency in Microsoft Office Applications and accounting.

Career Opportunties

This program provides the student with a range of business knowledge and skills, which cross several disciplines, resulting in a well-rounded and highly skilled employee. Graduates of this program are prepared for a variety of entry-level administrative and management trainee positions in a broad range of employment settings, specializing in those areas of interest, experience, and greatest ability. Careers in accounting and finance, marketing, production and operations, human resources, and general administration are available to those students who possess the proper combination of business skills, experience, personal ability, and aptitude.

Business Office Accounting Clerk Diploma

The Business & Office Accounting Clerk Diploma program provides the student with opportunities to acquire and apply the knowledge of business accounting and office skills to meet the demands of today’s business environment.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and passing grade on the admissions test.

Objectives

  • The skills to calculate, prepare and issue invoices and other financial statements using manual and computerized accounting.
  • The ability to process, verify and balance financial records, business transactions and enter data in a ledger or computerized system.
  • The understanding of how to compile budget data and documents based on estimated revenues and expenses and previous budgets.
  • The ability to post journal entries and reconcile accounts, prepare trial balance, maintain general ledgers and prepare financial statements.
  • The knowledge to prepare payroll cheques, utility tax payments, tax remittances, pension contributions, complete worker’s compensation forms and other government related forms.

Career Opportunties

  • Accounting Clerk
  • Accounts Payable/Accounts Receivable
  • Audit and Billing Clerk
  • Budget and Costing Clerk
  • Finance or Invoice Clerk
  • Tax Services Clerk
  • Bookkeeper

Business Office Administration Certificate

The Business Office Administration Certificate provides students with opportunities to acquire and apply basic business office skills that meet the demands of employers. The program provides students with comprehensive knowledge of current office and business skills including proficiency in Microsoft applications, accounting concepts and software in today’s workplace.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and passing grade on the admissions test.

Objectives

  • The knowledge to administer, direct, and coordinate day-to-day business operations.
  • The training to implement effective working processes, schedules, and procedures.
  • The skills to compose and provide information via the telephone, e-mail and postal mail.
  • The understanding to prepare reports and assist with overall department functions.
  • The knowledge to effectively utilize software (Word, Excel, Outlook, PowerPoint).
  • The capability to conduct Internet research.
  • The ability to organize and file office/business records.

Career Opportunties

  • Administrator
  • Officer
  • Project Coordinator
  • Records Analyst
  • Office Assistant

Business Office Skills Diploma

The Business Office Administration Certificate provides students with opportunities to acquire and apply basic business office skills that meet the demands of employers. The program provides students with comprehensive knowledge of current office and business skills including proficiency in Microsoft applications, accounting concepts and software in today’s workplace.

Admissions Requirements

Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instruction. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Objectives

  • Maintaining computerized filing, inventory, and database systems
  • Performing routine bookkeeping tasks
  • Processing miscellaneous documentation
  • Typing and proof-reading correspondence, reports, etc.

Career Opportunties

Career opportunities are almost unlimited. Efficient and responsible Business Office Skills personnel are an integral and invaluable part of today’s office environment.

Community Service Worker with Capstone

With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce and raise the skill level of that workforce

Admissions Requirements

  • 19 years of age or older (varies, depending on province-specific ministry requirements)
  • Grade 12 or equivalent, or Mature Student Status with successful completion of CAST testing
  • Completion of Wonderlic SLE admission test with minimum score of 18
  • Adequate level of physical health to be able to fulfill job requirements
  • Other medical tests (e.g., TB Test) or proof of vaccinations (e.g., Hepatitis B) may be required by industry prior to placement
  • Good command of the English language – both written and oral
  • Completion of standard registration form

Objectives

This program provides students with the basic knowledge, skills, and work experience needed to become permanently employable in a CSW setting. Skill development is delivered in three areas:

  • Comprehensive community service worker knowledge, including psychology, sociology, family life, mental health, addictions, criminology, at-risk populations, case management, counselling, ethics, business communication, report writing, and government and social services
  • Full range of computer and office skills, including current software applications, keyboarding skills, and personal and professional development
  • Comprehensive Capstone Project

 

 

 

 

 

Career Opportunities

Graduates of this program are qualified to work in a wide variety of CSW settings and occupations. Job titles vary per location, but graduates are an integral part of many settings, including:

  • Healthcare and social assistance
  • Nursing and residential care facilities
  • Youth centres
  • Individual and family services
  • Youth protection services
  • Public administration
  • Civic and social organizations
  • Social advocacy
  • Grant-making organizations
  • Provincial government
  • Out-patient care centres
  • Local community service centres (e.g., CLSC)
  • Vocational rehabilitation services
  • Educational services
  • Hospitals
  • Community food and housing

 

 

 

 

 

Community Service Worker with Capstone (Also Offered in Virtual)

With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce and raise the skill level of that workforce

Admissions Requirements

  • 19 years of age or older (varies, depending on province-specific ministry requirements)
  • Grade 12 or equivalent, or Mature Student Status with successful completion of CAST testing
  • Completion of Wonderlic SLE admission test with minimum score of 18
  • Adequate level of physical health to be able to fulfill job requirements
  • Other medical tests (e.g., TB Test) or proof of vaccinations (e.g., Hepatitis B) may be required by industry prior to placement
  • Good command of the English language – both written and oral
  • Completion of standard registration form

Objectives

This program provides students with the basic knowledge, skills, and work experience needed to become permanently employable in a CSW setting. Skill development is delivered in three areas:

  • Comprehensive community service worker knowledge, including psychology, sociology, family life, mental health, addictions, criminology, at-risk populations, case management, counselling, ethics, business communication, report writing, and government and social services
  • Full range of computer and office skills, including current software applications, keyboarding skills, and personal and professional development
  • Comprehensive Capstone Project

Career Opportunities

Graduates of this program are qualified to work in a wide variety of CSW settings and occupations. Job titles vary per location, but graduates are an integral part of many settings, including:

  • Healthcare and social assistance
  • Nursing and residential care facilities
  • Youth centres
  • Individual and family services
  • Youth protection services
  • Public administration
  • Civic and social organizations
  • Social advocacy
  • Grant-making organizations
  • Provincial government
  • Out-patient care centres
  • Local community service centres (e.g., CLSC)
  • Vocational rehabilitation services
  • Educational services
  • Hospitals
  • Community food and housing

CompTIA A+ Certification Preparation Certificate

The entry-level CompTIA A+ Certification Preparation Certificate program is designed to prepare students for the CompTIA A+ Certification. This credential validates the latest skills needed by today’s Computer Support Professionals and is the skills benchmark that provides an entry point into an IT career. It is highly recognized for excellence in computer hardware and operating systems covering skills such as installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and preventative maintenance, with additional elements of soft skills and security.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The knowledge of basic hardware, operating systems, and elements of security and soft skills.
  • The ability to take the CompTIA A+ exams which validates the basic skills needed for an entry level technician.
  • The understanding to perform tasks in the context of the service field or enterprise environment.
  • The credential for those who work, or plan to work in a mobile or corporate technical environment.

Career Opportunties

  • IT Administrator
  • Field Service Technician
  • PC Technician

Computer Service Technician Diploma

The Computer Service Technician Diploma program prepares students to deal with the problems they may encounter when servicing personal computers. It provides in-depth knowledge of computer hardware. Students will gain experience by performing hardware configuration-related activities. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The necessary technical skills relating to maintenance and repair to PC hardware.
  • The understanding of the design and application of PC software and operating systems.

Career Opportunties

  • Computer Service Technician
  • Electronic Service Technician Supervisor
  • Field Service Technician

Computerized Accounting Diploma

The objective of the Computerized Accounting Diploma program is to provide the student with the opportunity to acquire knowledge of business concepts, as well as gain the necessary computerized accounting and office skills. This program will provide graduates with the necessary skills to maintain a complete set of books, keep records of accounts, verify the procedures used for recording financial transactions, and provide personal bookkeeping services.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • An understanding of how to handle confidential budget information.
  • The ability to process financial reports and memoranda.
  • The knowledge on how to work with statistical and accounting data.
  • The capability of maintaining files and records.
  • The background to perform a wide range of office support functions.

Career Opportunties

  • Accounting Bookkeeping Clerk
  • Accounting Clerk
  • Bookkeeping Clerk
  • Bookkeeper Accountant

Customer Service & Information Clerk Diploma

The objective of the Customer Service and Information Clerk Diploma program is to provide the student with the opportunities to acquire and apply the knowledge of customer service and information skills to help them meet the demands of today’s business environment.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The requirements to respond to telephone and in-person complaints and inquiries.
  • An understanding to be able to give information regarding an organization’s goods, services and policies.
  • The capability to enter orders, verify shipments and send out invoices.
  • The knowledge to be able to trace orders from intake to shipment and troubleshoot delays and problems.
  • The ability to receive payments and process information required for the provision of services.

Career Opportunties

  • Library Clerk
  • Courtesy Receptionist
  • Complaint Clerk
  • Inquiries Clerk
  • Information Clerk
  • Order and Payment Clerk
  • Customer Service Representative

Dental Administrative Assistant Certificate

With the ageing population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. This program is designed to provide employment-ready, comprehensively trained graduates who can work in a dental office.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and passing grade on the admissions test.
  • Good Command of the English Language
  • Admissions Interview is required
  • Two letters of reference regarding personal character
  • A recent, clear Criminal Records Check.
  • N-95 Mask Fit Testing which may be a requirement based on provincial requirements
  • Two letters of reference regarding personal character
  • Hepatitis B, other vaccinations and/or a TB test may be required

Objectives

This program provides students with the basic knowledge, skills, and work experience needed to become permanently employable in any dental setting, with special skills suited to working in a dental practice. Skill development is delivered in two areas.

Introductory level anatomy and pathology as it pertains to a dental environment, dental office administration and software, and dental clinical procedures.

Full-range of computer and office skills, including current software applications, keyboarding skills, general office management, accounting, personal and professional development, and customer service.

Career Opportunties

Graduates of this program are qualified to work in an administrative capacity in a wide variety of dental settings. Job titles vary, but graduates are an integral part of many dental settings, such as:

  • General or Family Dental Clinics
  • Endodontic Specialty Clinics
  • Maxillofacial Radiology Clinics
  • Oral and Maxillofacial Surgery Clinics
  • Oral Pathology Clinics or Departments
  • Orthodontic Clinics
  • Pediatric Dental Clinics
  • Periodontics Clinics
  • Prosthodontic Clinics
  • Public Health Dental Clinics

Home Inspection Certificate

The Home Inspection Certificate program is designed to introduce students to a wide variety of practical and technical skills and tools, preparing them for a career in the home inspection industry. This program provides training that links with the professional standards of the Canadian Association of Home and Property Inspectors (CAHPI) and the American Society of Home Inspectors (ASHI).

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The understanding to ensure that pubic health and safety regulations are met.
  • The ability to identify common problems related to cooling and heat pump systems.
  • The background to inspect residential dwelling, including the interior water supply and distribution systems.
  • The skills to identify any issues, including the material condition, and safety concerns relating to the exterior and interior of a home.
  • The knowledge to comply with the applicable laws and regulations, contracts, and business practices related to home inspection.

Career Opportunties

To work in either the public or private sector of the home inspection industry, as well as being self employed as a Home Inspector.

International Hospitality Management Diploma

Hospitality is diverse and global in nature and one of the growing industries around the world. The International Hospitality Management Diploma program is designed to prepare students for careers in the fast-paced, rewarding and challenging world of hospitality management. The program appeals to individuals who are charismatic, outgoing, capable and energetic. Its objective is to produce qualified graduates, ready to work in hotels and other accommodation services at a supervisory level.

Students will gain a broad range of management and operational skills and practical tools that will assist them in dealing with situations within the hospitality industry service environment. The program provides the skills to progress to higher-level careers, given the proper combination of skills, experience, personal attributes, and additional training.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The skills to manage all physical aspects of a hotel, restaurant or hospitality property including; front office, housekeeping, and food service operations.
  • Supervisory and communication skills for effective leadership.
  • Techniques to develop and maintain high-performance teams.
  • Purchasing strategies and techniques.

Career Opportunties

  • Hospitality Manager
  • Banquet Manager
  • Food and Beverages Services Manager
  • Restaurant Manager
  • Catering and Conference Services Manager
  • Hotel Clerk Supervisor
  • Reservations Supervisor
  • Theatre Attendants Supervisor

Marketing Coordinator Diploma

The Marketing Coordinator Diploma program prepares students for an entry level marketing support position related to integrated marketing and communication activities. Marketing knowledge and processes, administration skills, and practical tools will assist them in dealing with marketing situations. Those wanting to progress to a manager level may, given the proper skills, experience personal attributes and additional training.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The ability to assist the Marketing Manager with a wide range of marketing activities. Also prepare desktop publishing and develop sales collateral, proposals, brochures, newsletters using Microsoft Publisher, Photoshop Basics and Illustrator Basics.
  • Exposure to direct mail, outbound calls, mass e-mail, broadcast campaigns, marketing events and trade shows, public relations, and other marketing tools.

Career Opportunties

  • Marketing and Events Coordinator
  • Sales and Marketing Coordinator
  • Direct Marketing Coordinator

Medical Office Administration Diploma

The Medical Office Administration Diploma provides students with the base knowledge, skills and work experience to become employed in various medical settings.

Admissions Requirements

  • Grade 12 or equivalent or Mature Student Status.
  • Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
  • An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
  • Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Objectives

  • The comprehensive background to provide medical administrative support to all areas and levels in a medical setting.
  • The understanding to serve as the contact individual for the office, in person and on the telephone.
  • The ability to screen patient related telephone calls; respond to inquiries and provide appropriate direction.
  • The skills to transcribe medical consultation letters and reports.
  • The background to administer financial and accounting duties such as processing transactions, paying bills, completing deposits and maintaining the ledger.
  • The knowledge to set-up and maintain office/patient filing systems; verify, process and update data.
  • The training to maintain the computer-based appointment calendar.
  • Personal and professional development and customer service.

Career Opportunties

  • Medical Office Assistant
  • Medical Secretary
  • Medical Stenographer
  • Secretary Ward – Hospital

Medical Receptionist Diploma

Graduates from the Medical Receptionist Diploma program will be able to work effectively in any medical office as a receptionist. After completing this diploma they will have the acquired skills to enable them to meet and greet patients, direct them to appropriate services, answer telephones, take messages, schedule appointments and perform other routine administrative tasks.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • A clear understanding of medical office procedures and medical office terminology.
  • The skills to handle general office duties such as filing, sorting and copying.
  • The ability to perform word processing, spreadsheets and data management skills.
  • The knowledge to book appointments and make referrals (both computerized and manual).

Career Opportunties

  • Dental Receptionist
  • Physician’s Receptionist
  • Optometrist’s Receptionist
  • Medical Receptionist

Medical Secretary Certificate

The Medical Secretary Certificate program is designed to provide students with the knowledge of healthcare procedures, business concepts and office skills to meet the demands of today’s healthcare business. Upon graduation students will be well-equipped to work in a wide variety of healthcare settings.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The understanding to work at patient reception and registration.
  • The ability to arrange appointments with specialists.
  • The knowledge to monitor and facilitate patient flow through the clinic.
  • The training to organize and file medical files.
  • The background to provide assistance to physician(s) and nurse(s).
  • The capability to process payments.
  • The ability to maintain daily schedules for physician(s).

Career Opportunties

  • Medical Receptionist
  • Hospital Information Clerk
  • Admitting Clerk
  • Dental Receptionist

Microcomputer Business Applications Diploma

The Microcomputer Business Applications diploma program offers students the opportunity to acquire skills in the most popular computer software applications that are used in today’s business environments. Graduates have the skills and knowledge necessary to function effectively in an office environment and support coworkers’ software application needs.

Admissions Requirements

  • Grade 12 or equivalent or Mature Student Status.
  • Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
  • An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
  • Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Objectives

  • Understand the design and application of PC software and operating systems.
  • Provide comprehensive technical skills related to the maintenance and repair of PC hardware.
  • Provide support to business colleagues in all aspects of computer software applications.
  • Assist in office technical support.
  • Update and extract data for office support.
  • Research new software.

Career Opportunties

Graduates of this program have a wide and varied choice of positions available to them within business or office environments. Prospective employers include businesses of various sizes and types.

Network Administrator Diploma

The Network Administrator Diploma program provides students with the necessary skills and knowledge to plan, install, and provide routine control and manage situations in relation to quality communications network services in an information system. It will provide in-depth knowledge on evaluating communications hardware, software and transmission service alternatives against changing business requirements, maintaining links with network suppliers, support for systems; localizing and rectifying faults in networks and handling non-routine problems. It will also provide expertise and practical assistance in delivering service that complies with statutory and other standards as well as strategic and tactical plans. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+, CompTIA Security+, MCTS, and MCITP Server Administrator.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The ability to provide day-to-day onsite administrative support for software users in a variety of environments.
  • The understanding to maintain, troubleshooting and administer the use of local area networks (LAN), wide area networks (WAN), hardware, software and related computer equipment.
  • The skills to design and configure networks, recommend purchases of application servers, peripherals, and software.
  • The training to evaluate, install and support computer hardware, networking software, and operating system software.

Career Opportunties

  • Hardware Installation Coordinator
  • Network Administrator
  • Network Support Technician
  • Network Operator
  • Local Area Network (LAN) Administrator
  • Local Area Network (LAN) Technician

Office Administration Certificate

The Office Administration Certificate program prepares students to work in an office environment as administrators and assistants. The program provides students with comprehensive knowledge and office skills to make them successful as assistants in business settings.

Admissions Requirements

  • Grade 12 or equivalent or Mature Student Status.
  • Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
  • An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
  • Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Objectives

  • The knowledge to administer, direct, and coordinate day-to-day business operations.
  • The training to implement effective working processes, schedules, and procedures.
  • The skills to compose and provide information via the telephone, e-mail and postal mail.
  • The understanding to prepare reports and assist with overall department functions.
  • The knowledge to effectively utilize software (Word, Excel, Outlook, PowerPoint).
  • The capability to conduct Internet research.
  • The ability to organize and file office/business records.

Career Opportunties

This program prepares students to work in fast-paced office environments as corporate secretaries, executive assistants, office administrators, and special assistants. Upward mobility in this role is possible with experience, motivation, dedication, and a positive attitude.

  • Administrator
  • Officer
  • Project Coordinator
  • Records Analyst
  • Office Assistant

Payroll Administrator Certificate

The objective of the Payroll Administrator Certificate program is to provide students with the necessary skills and knowledge required to perform payroll administrative responsibilities in the payroll department and to be able to apply payroll legislation. Students become familiar with basic payroll practices and procedures, and are eligible to apply to the Canadian Payroll Association (CPA) for Payroll Compliance Practitioner (PCP) certification. In addition to accounting and payroll expertise, students gain skills and experience in word processing, spreadsheet applications, telephone communication skills and performing a job search.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The skills to maintain records of employee attendance, leave, and overtime.
  • The ability to calculate pay and benefit entitlements in Canadian and other currencies using manual or computerized systems.
  • The knowledge to prepare and verify statements of earnings for employees.
  • The ability to provide information to employees on payroll matters, benefit plans, and collective agreement provisions.
  • The skills to compile statistical reports, statements, and summaries related to pay and benefits accounts, and prepare period-end reports.
  • The necessary skills to operate computing, calculating and other office equipment.

Career Opportunties

  • Benefits Officer
  • Pay and Benefits Administrator/Clerk
  • Salary Administration Officer
  • Pay Adviser/Clerk
  • Payroll Officer/Clerk

PC Support Specialist Diploma

The PC Support Specialist Diploma program prepares students to effectively manage the problems they may encounter when supporting personal computers in an office environment. It provides in-depth knowledge of both computer hardware and software. Students gain experience by performing hardware configuration-related activities. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+.

Successful student may choose to progress to advanced qualifications such as MCSA, MCSE or MCITP.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The necessary skills to provide technical support to end users within a small to medium size office.
  • The ability to troubleshoot hardware and software problems.
  • An understanding of how to replace and install new computer hardware.
  • The knowledge to support all aspects of computer software applications and operating systems.

Career Opportunties

  • Help Desk Technician
  • User Support Technician
  • Call Centre Agent – Technical Support
  • Hardware Installation Technician
  • Computer Help Desk Supervisor

Personal Support Worker Certificate

This program is designed to standardise training and provide a solid educational base for workers who provide long-term care and support services to individuals in both institutional and community settings.

Admissions Requirements

  • Grade 12 or equivalent or Mature Student Status
  • Passing score on the literacy test
  • Fluency in English (oral and written)
  • Fitness to complete the practical components of the program
  • Up-to-date immunization (seasonal flu and Hepatitis A and B immunizations are recommended) and free of communicable diseases
  • Clear Criminal Record Check or a full pardon Police checks must include “Vulnerable Position Screening.”

Objectives

  • Co-operating with all members of the health team
  • Promoting safety and working in a safe manner
  • Practicing universal precautions and maintaining a clean working environment
  • Assisting with ambulating, mobilization, and proper positioning and maintaining body alignment as required
  • Assisting with mechanical and physical lifts and/or transfers
  • Changing bed linens and towels and performing laundry-related tasks
  • Assisting with personal hygiene (e.g., bathing, dressing, toileting, etc.
  • Assisting with meal preparation, grocery shopping, feeding, dietary planning, and food handling and reporting fluid intake and output
  • Taking and recording blood pressure, temperature, pulse, respirations, body weight, and height
  • Collecting various specimens for required medical tests
  • Assisting with range of motion exercises and other rehabilitative measures
  • Providing emotional and social support services to care-receivers and their families
  • Works as a supportive care worker for palliative care and hospice patients.
  • Observing and reporting clinical and treatment findings, behavioural changes, and changes in ongoing conditions
  • Maintaining records and documenting procedures.

Career Opportunties

Training in the Personal Support Worker program provides the opportunity for students to develop basic nursing and social service training skills necessary for employment in homes and apartments in the community, long-term facilities, congregate housing settings, and/or day programs.

Pitman English Course

Pitman English is designed specifically for those who wish to improve their English language fluency by developing their reading, writing, listening, and speaking abilities.

This course has been designed to accommodate learners’ unique needs by using technology to adapt the course to the specific English proficiency, interests, and goals of each student, and by using videos and games to keep learners engaged.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

Improve students’ English:

  • reading
  • writing
  • listening
  • speaking skills
  • vocabulary
  • grammar
  • pronunciation
  • fluency.

Project Administration Diploma

The Project Administration Diploma program is positioned as an entry level opportunity to this profession and will provide students with a competitive advantage in this untapped market segment. The program provides the basic foundation to work towards industry certification through the Project Management Institute (PMI), specifically the Certified Associate in Project Management (CAPM) designation. This certification provides students with an opportunity for career growth and advancement.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The ability to assist the Marketing Manager with a wide range of marketing activities. Also prepare desktop publishing and develop sales collateral, proposals, brochures, newsletters using Microsoft Publisher, Photoshop Basics and Illustrator Basics.
  • Exposure to direct mail, outbound calls, mass e-mail, broadcast campaigns, marketing events and trade shows, public relations, and other marketing tools.

Career Opportunties

  • Administrative Officer
  • Administrative Services Coordinator
  • Business Services Officer
  • Implementation Officer
  • Office Coordinator
  • Planning Officer
  • Public Trustee

Sales Professional Diploma

In the Sales Professional Diploma program students will learn that with an ever growing and competitive market, companies are constantly searching for highly professional and motivated salespeople. The sales professional understands that it is not so much what you do, but “how” you do it. This includes providing exceptional customer value. There is a strong desire now to build a relationship with a Sales Professional who provides value and not just communicates it.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The knowledge and skills necessary to manage relationships and key accounts.
  • An understanding of the sales profession and the environments in which they will be selling.
  • The opportunity to explore the consultative selling approach and various selling processes in depth.
  • Professional skills to develop sale proposals and deliver effective sales presentations.
  • The ability to assess their potential clients and adjust their personality style to successfully build rapport with each client.

Career Opportunties

  • Account Executive
  • Broker, Merchandiser
  • Salesperson
  • Sales Agent
  • Exporter, Sales Consultant
  • Sales Representative

Web Designer Diploma

Are you a design-oriented person who is comfortable with technology, creatively inclined as well as possess an eye for detail? If your answer is yes, then a career in the multi-billion dollar industry of Web design and graphics could very well be a great and rewarding choice for an exciting career. The demand for professionals who can effectively communicate and captivate an organization’s audience across all types of media is rapidly growing. Web design is increasingly dynamic and very quick to evolve based on an organization’s objectives and the consumers’ needs and has become the focal point for almost every industry around the world.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The ability to present creative ideas and understand how to assess client and end user needs.
  • The knowledge to consult with IT professionals to determine how best to incorporate a Web site into existing frameworks.
  • The skills to design the typography, layout, look and feel of Web pages, and incorporate graphics and interactive elements.
  • The proficiency to source, select and organize information for inclusion on the Web site, and is able to test Web site functionality, as well as update Web content and maintain Web sites.

Career Opportunties

  • Web Designer
  • Web Site Developer
  • Internet Site Designer
  • Intranet Site Designer

Contact Us For More Information

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