This program provides students with the necessary skill and knowledge to plan, install, and provide routine control over and manage exceptional situations in relation to quality communications network services in an information system. It provides in-depth knowledge of evaluating communications hardware, software, and transmission service alternatives against changing business requirements, maintaining links with network suppliers, monitoring network performance, providing support for systems, localizing and rectifying faults in networks and handling non-routine user/customer problems, and providing expertise and practical assistance in delivering service that complies with statutory and other standards, as well as strategic and tactical plans.
Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
Recent studies indicate that strong growth in IT jobs,
especially for skilled Computer and Network Operators, are
expected over the next few years. Careers that correspond
with the skills learned in this program include:
- Hardware Installation Coordinator
- Network Administrator
- Network Support Technician
- Network Operator
- Local Area Network (LAN) Administrator
- Local Area Network (LAN) Technician
Upon completion of the program the participant must demonstrate the following core competencies:
- Operating Systems
Advanced level of proficiency in a Windows operating system
- Word Processing
Basic level of proficiency in Microsoft Word
Basic level of proficiency in Microsoft Excel
- Database Management
Basic level of proficiency in Microsoft Access
- Office Skills
Microsoft Outlook Level 1
- Business Skills
Project Management Fundamentals Level 1, Business Correspondence Level 1, and Customer Service
- Microsoft Certification
Installation, Storage, and Compute with Windows Server 2016; Networking with Windows Server 2016; Identity with Windows Server 2016
- PC Troubleshooting
CompTIA A+ Certification: 220-1001 and CompTIA A+ Certification: 220-1002
- Computer Networking
CompTIA Network +, CompTIA Server +, and CompTIA Security +
- Job Readiness/Employability Skills
Job Search and Résumé Writing and Employment Strategies for Success
C$39,447 – C$81,618 (Information from PayScale Canada)
Tuition fees include student manuals and all other course materials. Financial assistance may be available for those who qualify.
Graduation requirements: Students must achieve a 75% average to obtain a diploma.
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