Computer Service Technician

Program Info:

Admission Requirements

Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Program Highlights

This program prepares students to address the problems they may encounter when servicing personal computers. It provides in-depth knowledge of computer hardware. Students will have practical, hands-on experience in troubleshooting computer problems and assembling a computer. This program prepares students to take the CompTIA A+, Network+, and Server+ certification exams.

 

* Not all programs are offered at each location.

Career Opportunities

Graduates of this program will find opportunities working as bench technicians for small- to medium-sized PC or electronics companies, as well as large PC-related manufacturing operations. They may also find positions in computer sales and service. After some experience, they may wish to open their own computer repair service.

CORE COURSES

Upon completion of the program the participant must demonstrate the following core competencies:

  • Keyboarding
    Minimum 25 words per minute (WPM)
  • Operating Systems
    Advanced level of proficiency in a Windows operating system
  • Word Processing
    Basic level of proficiency in Microsoft Word
  • Spreadsheets
    Basic Level of proficiency in Microsoft Excel
  • Business Skills
    Workplace Success/Intrapreneurship, Project Management Fundamentals Level 1, Customer Service, and Grammar Essentials for Business Writing
  • Office Skills
    Internet Fundamentals, Personal Computer Fundamentals for Technical Users, and basic level of proficiency in Microsoft Outlook
  • PC Troubleshooting
    CompTIA A+ 220-901 and CompTIA A+ 220-902
  • Computer Networking
    CompTIA Network + and CompTIA Server +
  • Job Readiness/Employability Skills
    Job Search and Résumé Writing

Program Type:

Diploma

Anticipated salary:

C$25,110 – C$55,413
(Information from PayScale Canada)

Program Duration

38 Weeks

Program Notes:

Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.

Program Category:

I.T

Program Syllabus:

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