Grade 12 or equivalent or Mature Student Status. Our medical receptionist training courses as part of the diploma are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
The objective of this program is to provide the student with opportunities to acquire and apply Medical Receptionist knowledge and skills to meet the demands of today’s businesses.
* Not all programs are offered at each location.Available At...
Careers which correspond to the skills learned include:
- Dental Receptionist
- Physician’s Receptionist
- Optometrist’s Receptionist
- Medical Receptionist
Upon completion of the program the participant must demonstrate the following core competencies:
Minimum 25 words per minute (WPM)
- Operating Systems
Basic level of proficiency in a Windows operating system
- Word Processing
Advanced level of proficiency in Microsoft Word
Basic level of proficiency in Microsoft Excel
- Database Management
Basic level of proficiency in Microsoft Access
- Job Readiness/Employability Skills
Job Search and Résumé Writing
- Office Skills
Basic level of proficiency in Microsoft Outlook, Office Procedures Level 1, and Basic Bookkeeping Level 1
- Help Desk & Call Centre Skills
Telephone Communication Skills
- Business Skills
Customer Service, Business Correspondence Level 1, Business Math, and Grammar Essentials for Business Writing
Introduction to Medical Terminology, Medical Office Procedures, Medical Receptionist Practical Simulation, and EHR, Billing and Coding
C$24,934 – C$41,854 (Information from PayScale Canada)
Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.
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