Why do I need customer service and hospitality training?
Customer service and hospitality workers are essential in creating a positive customer experience. Our training program helps you understand what employers require. It will give you the confidence you need to meet the highest expectations and standards in the hospitality industry. The right training gives you the tools and knowledge necessary to build a memorable customer experience.
Explore our Customer Service and Hospitality Programs in Alberta
Hotel and Tourism Management is diverse and global in nature and one of the growing industries around the world. The Hotel and Tourism Management Studies program is designed to prepare students for careers in the fast-paced, rewarding, and challenging world of hospitality management.
What will I learn in a hospitality training course?
Creating the best customer experience requires knowledge and finesse. AOLCC’s hospitality training programs will help you develop the skills and expertise you need to succeed. Depending on the specific training path you choose, you’ll be instructed on how to provide care and support for customers in various settings.
You’ll be introduced to various hospitality matters such as food and beverage management, housekeeping management, convention management, security and loss prevention, and marketing of hospitality.
Careers after completing a hospitality training course in Alberta
Customer service and hospitality skills are in demand across Canada. There are over 84,000 businesses in this sector, and the revenue for the industry is over $16 billion. As a graduate, you will be qualified to fill roles like hotel manager, banquet manager, restaurant manager, catering and food and beverages services manager along with various other management level roles in the customer service and hospitality industries.
There are a variety of jobs that graduates of our AOLCC customer hospitality programs will be qualified for, such as:
- Hospitality manager
- Banquet manager
- Restaurant manager
- Tourist guide
- Hotel clerk supervisors
- Catering and conference services manager
Salary range for careers in hospitality
Pay for hospitality positions vary depending on the company, industry, and job location. Graduates can expect to earn between $31,000 to $70,000.
Why choose a customer service and hospitality training course with AOLCC?
With over 30 diploma and certificate programs available, AOLCC is an excellent choice for those looking for a career change or expanding their hospitality skills. Our world-class integrated learning system (ILS) focuses on each student’s learning needs with curriculum that lets you learn at your own pace and set your own schedule.
Our students receive one-on-one, personalized support from an on-campus learning coach so that they will be supported in every step of their career journey.
From the west coast to Ontario, we have a campus near you! 50 locations across the country make us Canada’s largest college network.
Once you graduate, our job placement assistance can help you find the right opportunities in your chosen career. We work with you to develop job-hunting skills and learn the best resume-building techniques to help you get hired
How can you get started?
Studying at AOLCC can set you on the right path to a successful and exciting career in customer service and hospitality. Contact an admissions advisor for a free consultation to find out if our customer service and hospitality training programs are right for you.
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