Information Technology Technician - Nova Scotia

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Program Info:

Admission Requirements

  • Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a
    good command of the English language and is able to follow instructions.
  •  Full-time students must attend the required hours per week as per the course schedule and may do so
    at times convenient to them.

Program Objective

This program prepares students to address the problems they may encounter when supporting personal computers in an office environment. It provides in-depth knowledge of both computer hardware and software and prepares students to take the CompTIA A+, Network+, Server+ and Security + certification exams. Students will gain practical, hands-on experience in troubleshooting computer problems, computer assembly and repair, and

Students will learn cloud servicing solutions for Windows Active Directory management which covers post-install configuration, device management, remote connectivity, and data recovery solutions.

Program Notes

Tuition fees include student manuals and all other course materials. Financial assistance may be available for those who qualify.
Students must achieve a 75% average to obtain a diploma.

Method of Delivery

Combination of:

  • Integrated Learning™ System training facilitated by Academy of Learning College facilitators.
  • Online training supported by Academy of Learning College facilitators or online instructors.

Career Opportunities

Skilled Information Technology Technicians are in high demand in today’s highly skilled environment. Virtually all organizations with multiple computers require the skills of Information Technology Technicians who may, in turn, become invaluable members of a management team.

Duties and Responsibilities

  • Providing technical support to end users within small to medium sized offices
  • Troubleshooting hardware and software problems
  • Replacing and installing new computer hardware
  • Keeping up-to-date on new trends in personal computing
  • Supporting all aspects of computer software applications and operating systems

Required Skills and Personal Attributes

  • Technical aptitude
  • Good interpersonal and communication skills
  • Excellent problem-solving skills
  • Self-motivated
  • Good customer skills
  • Able to work independently

Competencies upon Completion Core Courses

  • Keyboarding
    Minimum 25 words per minute (WPM)
  • Operating Systems
    Advanced level of proficiency in a Windows operating system
  • Word Processing
    Intermediate level of proficiency in Microsoft Word
  • Spreadsheets
    Intermediate level of proficiency in Microsoft Excel
  • Graphic/Presentations
    Basic level of proficiency in Microsoft PowerPoint
  • Database Management
    Advanced level of proficiency in Microsoft Access
  • Office Skills
    Microsoft Outlook Level 1 and 2, Internet Fundamentals andPersonal Computer Fundamentals
  • Business Skills
    Customer Service Essentials and Management Fundamentals
  • PC Troubleshooting
    CompTIA A+ Certification: 220-1001 and CompTIA A+ Certification: 220-1002
  • Computer Networking
    CompTIA Network +, CompTIA Server +, and CompTIA Security +, WIN10: ADM
  • Job Readiness/Employability Skills
    Job Search and Résumé Writing, Strategies for Success and Occupational Health and Safety
  • Optional 4 week work term
  • Program Type:


  • Anticipated salary:

    C$31,135 – C$60,587 (Information from PayScale Canada)

  • Program Duration:

    63 Weeks

  • Program Notes:

    Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.

  • Program Category:


Courses Available in Nova Scotia At

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