Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them. Part-time students may set their own schedules to a minimum of two training sessions per week. These times may be scheduled during the day, evenings, or on weekends.
The Office Administration Diploma program prepares students to work in an office environment as administrators and assistants. The program provides students with comprehensive knowledge and office skills to make them successful as assistants in business settings.
* Not all programs are offered at each location.
This program prepares students to work in fast-paced office environments as corporate secretaries, executive assistants, office administrators, and special assistants. Upward mobility in this role is possible with experience, motivation, dedication, and a positive attitude.
Upon completion of the program the participant must demonstrate the following core competencies:
Minimum 40 words per minute (WPM)
- Operating Systems
Advanced level of proficiency in a Windows 7 operating system and basic level of proficiency in a Windows 8.1 operating system
- Word Processing
Advanced level of proficiency in Microsoft Word
Intermediate level of proficiency in Microsoft Excel
- Database Management
Advanced level of proficiency in Microsoft Access
Advanced level of proficiency in Microsoft PowerPoint
- Office Skills
Personal Computer Fundamentals for End Users, Internet Fundamentals, Punctuation and Writing Skills, advanced level of proficiency in Microsoft Outlook, Office Procedures Levels 1 and 2, and Basic Bookkeeping Levels 1 and 2
- Business Skills
Business Correspondence Levels 1 and 2, Customer Service Essentials, Business Planning, Human Resource Management, and Management Fundamentals
- Simulations and Drills
Word Processing and Spreadsheet Practical Applications
- Job Readiness/Employability Skills
Thought Patterns for a Successful Career