Community Service Worker

Community Service Worker

Program Info:

Admission Requirements

  • Clear Criminal Record Check with Vulnerable Sector Check
  • 19 years of age or older (varies, depending on province-specific ministry requirements)
  • Grade 12 or equivalent, or Mature Student Status with successful completion of CAST testing
  • Adequate level of physical health to be able to fulfill job requirements (as stated in self-assessment)
  • Other medical tests (e.g., TB Test) or proof of vaccinations (e.g., Hepatitis B) may be required by industry prior to placement
  • Good command of the English language – both written and oral (as per completion of the Wonderlic SLE admission test with a minimum score of 18)
  • Completion of standard registration form

Program Highlights

With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce and raise the skill level of that workforce.

This program provides students with the basic knowledge, skills, and work experience needed to become permanently employable in a CSW setting.

A well-trained Community Service Worker (CSW) is equipped with a flexible, adaptable career. Social and community service workers administer and implement a variety of social assistance programs and community services. They assist clients to address personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities, and other establishments.

* Not all programs are offered at each location.

Career Opportunities

As more employers acquire wordprocessing equipment and programs, the labour market for skilled individuals who possess a good general knowledge of an assortment of programs grows. Such employees are an integral part of today’s business office. Opportunities for advancement are better than ever in this area, especially for those workers who show initiative and are prepared to increase their knowledge of computer applications. Graduates of this program are qualified to work in a wide variety of CSW settings and occupations. Job titles vary per location, but graduates are an integral part of many settings, including:

  • Healthcare and social assistance
  • Nursing and residential care facilities
  • Youth centres
  • Individual and family services
  • Youth protection services
  • Public administration
  • Civic and social organizations
  • Grant-making organizations
  • Out-patient care centres
  • Vocational rehabilitation services
  • Educational services
  • Hospitals
  • Community food and housing
  • Emergency relief services

CORE COURSES

Part A: Computer and Business Office Skills

  • Introduction to Keyboarding
  • Keyboard Skill Building Level 1
  • Microsoft Windows Level 1
  • Microsoft Word – Level 1
  • Microsoft Excel – Level 1
  • Microsoft Access – Level 1
  • Microsoft Outlook – Level 1
  • Strategies for Success
  • Job Search and Résumé Writing

Part B: CSW Administrative/Clinical

  • Psychology Fundamentals
  • Sociology and Family Life in Canada
  • Introduction to Mental Health and Addictions
  • Life-Span Development
  • Criminology and At-Risk Populations
  • Case Management, Counselling, and Ethics
  • Business Communication and Report Writing
  • Government and Social Services

Part C: Work Experience

  • Placement

Program Type:

Diploma

Anticipated salary:

C$31,206 – C$62,400
(Information from PayScale Canada)

Program Duration

43 Weeks

Program Notes:

Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.

Program Category:

Program Syllabus:

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