CompTIA A+ 220-901

Course Info:

Course Introduction

This course is designed to prepare students for the CompTIA A+ 220-901 certification exam. The 220-901 certification exam is the first exam towards the CompTIA A+ Certification and covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues. In this course students obtain the skills and knowledge required to assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking and security/forensics, properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills. Students will also be able to provide appropriate customer support; understand the basics of virtualization, desktop imaging, and deployment.

Course Prerequisites

Personal Computer Fundamentals for Technical Users course or equivalent knowledge of personal computers, basic networking, and security.

Course Notes

A student textbook is provided for on-going reference. There is a final exam upon completion of the course. Participants who receive 75% or higher on their exam will receive a certificate. Due to the dynamic nature of the IT industry, job success mandates that an individual learns not only the theory, but also obtains the skill to locate resources that provide answers and help solve problems on the job. We encourage our students to develop research and study skills that will help them make the transition from the classroom to the work environment. Independent thinking is required of anyone considering IT courses and a career in Information Technology.

Course Breakdown

Module 1: Motherboards; Introduction to PCs; Motherboards and Expansion Slots; Identifying Expansion Slots

Module 2: BIOS and Startup; The Computer BIOS; Identifying BIOS features

Module 3: RAM; Understanding RAM; Identifying RAM types

Module 4: Storage Solutions; Storage Options; Troubleshooting Hard Drives; Identifying RAID Levels

Module 5: CPUs; Understanding the CPU; Understanding Power Supplies; Cooling Technologies; Identify Power Connectors

Module 6: Connectors and Connections; Peripheral Connectivity Options; Identify PC Connections

Module 7: Peripheral Devices: Computer Peripherals; Identify Computer Peripherals

Module 8: Display Devices; Display Technologies; Troubleshooting Displays; Identify Video Connectors

Module 9: Different Computer Form Factors; Selecting Appropriate PC Options; Troubleshooting PC Issues; Identify Appropriate PC Components

Module 10: Introduction to Networking; Introduction to Networking Devices; Identify Networking Device Functions

Module 11: Network Protocols and Cabling; Understanding Networking Protocols; Identify Protocols and Ports; Network Cabling and Connector Options; Identify Fiber Optic Connectors

Module 12: Wireless Networking; Wireless LAN Technologies; Understanding Network Roles; Configure a WLAN

Module 13: Broadband Routers; Configuring a Broadband Router; Configure Port Forwarding

Module 14: Internet Connections; Internet Connectivity Options; Cabling Tools; Troubleshooting Networking; Identify the Network Tools

Module 15: Mobile Computing; Understanding Mobile Computers; understanding Laptops and Laptop Expansion; Maintaining Laptops; Laptop Expansion Components

Module 16: Portable Computer Hardware

Module 17: Printers

Module 18: Printer Maintenance

Module 19: Troubleshooting Printers

Test Preps


Course Aim:

At the end of this course, students obtain the knowledge required to pass the CompTIA A+ 220-901 certification exam. Students also possess the basic skills and knowledge required to provide entry-level IT support.

Of interest to:

Those individuals interested in pursuing a career in IT, specifically related to PC technology. Also of interest to those wishing to obtain a CompTIA A+ Certification.

Method of Delivery:

Those individuals interested in pursuing a career in IT, specifically related to PC technology. Also of interest to those wishing to obtain a CompTIA A+ Certification.


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