This course is designed to prepare students for the CompTIA A+ 220-901 certification exam. The 220-901 certification exam is the first exam towards the CompTIA A+ Certification and covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues. In this course students obtain the skills and knowledge required to assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking and security/forensics, properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills. Students will also be able to provide appropriate customer support; understand the basics of virtualization, desktop imaging, and deployment.
Personal Computer Fundamentals for Technical Users course or equivalent knowledge of personal computers, basic networking, and security.
A student textbook is provided for on-going reference. There is a final exam upon completion of the course. Participants who receive 75% or higher on their exam will receive a certificate. Due to the dynamic nature of the IT industry, job success mandates that an individual learns not only the theory, but also obtains the skill to locate resources that provide answers and help solve problems on the job. We encourage our students to develop research and study skills that will help them make the transition from the classroom to the work environment. Independent thinking is required of anyone considering IT courses and a career in Information Technology.
Module 1: Motherboards; Introduction to PCs; Motherboards and Expansion Slots; Identifying Expansion Slots
Module 2: BIOS and Startup; The Computer BIOS; Identifying BIOS features
Module 3: RAM; Understanding RAM; Identifying RAM types
Module 4: Storage Solutions; Storage Options; Troubleshooting Hard Drives; Identifying RAID Levels
Module 5: CPUs; Understanding the CPU; Understanding Power Supplies; Cooling Technologies; Identify Power Connectors
Module 6: Connectors and Connections; Peripheral Connectivity Options; Identify PC Connections
Module 7: Peripheral Devices: Computer Peripherals; Identify Computer Peripherals
Module 8: Display Devices; Display Technologies; Troubleshooting Displays; Identify Video Connectors
Module 9: Different Computer Form Factors; Selecting Appropriate PC Options; Troubleshooting PC Issues; Identify Appropriate PC Components
Module 10: Introduction to Networking; Introduction to Networking Devices; Identify Networking Device Functions
Module 11: Network Protocols and Cabling; Understanding Networking Protocols; Identify Protocols and Ports; Network Cabling and Connector Options; Identify Fiber Optic Connectors
Module 12: Wireless Networking; Wireless LAN Technologies; Understanding Network Roles; Configure a WLAN
Module 13: Broadband Routers; Configuring a Broadband Router; Configure Port Forwarding
Module 14: Internet Connections; Internet Connectivity Options; Cabling Tools; Troubleshooting Networking; Identify the Network Tools
Module 15: Mobile Computing; Understanding Mobile Computers; understanding Laptops and Laptop Expansion; Maintaining Laptops; Laptop Expansion Components
Module 16: Portable Computer Hardware
Module 17: Printers
Module 18: Printer Maintenance
Module 19: Troubleshooting Printers