Excellent communication and interpersonal skills, and a strong commitment to confidentiality and integrity
Excellent organizational and time-management skills
Completion of the ‘Wonderlic’ Scholastic Level Equivalent test – with a score of 18 points or better
Successful completion of admissions interview and testing for adequate entry-level skills
Completion of Grade 12 or equivalent, and meet the minimum provincial age requirement
A clear and relevant Criminal Records Check
A good command of the English language (written and oral)
An adequate level of physical health to meet the requirements of the program and prospective employment
Program Highlights
With the aging population, the tremendous increase in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce as well as to raise the skill level of that workforce.
This program is designed to provide employment-ready, comprehensively trained graduates. Successful graduates will be eligible to receive the CMAP – Certified Medical Assisting Professional designation in addition to their diploma. These graduates are fully qualified to work in a hands-on, administrative/clinical support capacity in any medical field.
* Not all programs are offered at each location.
Career Opportunities
Graduates of this program are qualified to work in a wide variety of healthcare settings and occupations. Job titles vary per location, but graduates are an integral part of many healthcare settings, including:
Hospital admitting/ER departments, such as switchboard, cashier, information, patient registration, or morgue
Ambulatory/outpatient departments
Diagnostic lab/x-ray departments
Medical finance and administrative departments
OR booking/bed booking
Health records departments
Long-term and extended care departments
Physicians’ offices, clinics, mental healthcare, and allied healthcare centres;
Walk-in care centres;
Daycare and ambulatory clinics.
Complementary and alternative medicine clinics, such as chiropractic and acupuncture centres
Research facilities
Lab and x-ray clinics
Physiotherapy and occupational therapy clinics
Group homes and community living societies
Medical supply companies
Insurance companies
Wellness and fitness centres
Core Courses
Upon completion of the program the participant must demonstrate the following core competencies:
Keyboarding
Minimum 40 words per minute.
Operating Systems
Advanced level of proficiency in a Windows operating system
Word Processing
Advanced level of proficiency in Microsoft Word
Spreadsheets
Basic level of proficiency in Microsoft Excel
Database Management
Basic level of proficiency in Microsoft Access
Office Skills
Microsoft Outlook Level 1, Personal Computer Fundamentals for End Users, Basic Bookkeeping Level 1, and Office Procedures Level 1 and Level 2
Business Skills
Business Correspondence Level 1
Healthcare (Instructor-Led)
Introduction to Medical Terminology, Anatomy and Physiology Part 1 and Part 2, CPR/First Aid Level C, Introduction to Medical Transcription, Medical Office Procedures, Clinical Procedures, and Clinical Placement
Office Skills
Microsoft Outlook Level 1, Personal Computer Fundamentals for End Users, Basic Bookkeeping Level 1, and Office Procedures Level 1 and Level 2
Job Readiness/Employability Skills
Job Search and Résumé Writing and Employment Success Strategies
Program Type:
Diploma
Anticipated salary:
C$26,369 – C$46,003
(Information from PayScale Canada)
Program Duration
62 Weeks
Program Notes:
Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.
