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IT Support Technician

If you enjoy solving tech puzzles and building digital spaces, you can keep company systems running cleanly. Our friendly team helps you build a proud career.

AOLCC - PC Support Specialist Course
Credential

College Diploma

Duration

48 Weeks (Varies based on your schedule)

Learning Options

Online

Financial Aid

Financial assistance may be available for those who qualify.

About the Program

Keeping computer systems running cleanly is a rewarding career path. Every business needs skilled tech workers to fix hardware and keep networks safe. Changing your career can feel like a big step, but you do not have to walk this path alone. Our practical IT support technician diploma program turns your passion for technology into real workplace skills.

Our friendly instructors provide close support every step of the way. We focus on real habits local IT employers want to see. Learn to fix desktop computers and help users. Set up local office networks cleanly. If you have a busy daily routine, you can study through a flexible online course format. This smooth option lets you earn your diploma from home. Our career college supports you from day one to help you succeed.

This program gives you:

  • CompTIA certification prep: Build core skills to prepare for CompTIA A+, Network+, and Server+ exams.
  • Hardware repair mastery: Learn to assemble computer parts, fix hardware errors, and manage Windows systems cleanly.
  • Network and server basics: Master local network setups, router settings, and basic server care.
  • Confidence to grow: Step into tech support roles with peace of mind. Our warm community backs you up cleanly.

We are here to help you solve tech problems and support business teams across Canada.

Flexible Schedules Built For Your Life

We know you have work and family tasks to balance while studying. That is why our training fits around your daily routine:

  • Full-Time Study: Complete your required study hours on a structured weekly schedule during the day.
  • Part-Time Study: Design your own learning schedule. Attend flexible study sessions on days, evenings, or weekends.
Learning Track

Core path focused on hardware repair, computer networking, server basics, and CompTIA exam prep.

Learning Materials

Tuition fees include all books, software access, and study tools needed to succeed cleanly.

Career Opportunities

This practical business and tech training teaches you essential IT skills. These hands-on computer routines prepare you for good frontline jobs. Graduates apply for roles with offices, hospitals, schools, and IT service providers.

Our school community gives you personal care to make this career change easy. Fix hardware errors, help users with tech questions, or set up office computers cleanly.

Jobs that use skills learned in this IT support technician course include:

  • IT Support Technician
  • PC Support Specialist
  • Desktop Support Analyst
  • Help Desk Technician
  • Field Service Technician
  • Hardware Repair Specialist
  • IT Customer Service Representative
Industry Benchmark Salary
$31.47/hour median|$65,458/year

full-time equivalent (40 hrs/week)

To earn your diploma, take practical classes designed for real IT workplaces. You do not need prior hardware experience to join. Our clear lessons guide you through each module at a comfortable pace. You will learn:

Technical Hardware, Networking & Certifications

  • PC Hardware & Repair (CompTIA A+ Prep): Learn to build, upgrade, and repair desktop computers. Fix system errors and manage mobile devices cleanly.
  • Computer Networking (CompTIA Network+ Prep): Study network cables, wireless settings, and local area network setups.
  • Server Basics (CompTIA Server+ Prep): Learn server hardware setup, data backup steps, and system recovery basics cleanly.
  • Computer Fundamentals: Learn operating system rules, internet safety, and basic data backup steps.

Office Tools & Workplace Success

  • Spreadsheets & Data Entry: Learn data tracking in Microsoft Excel. Manage simple technical databases in Microsoft Access.
  • Documents & Writing: Create clear technical notes in Microsoft Word. Practice clear email etiquette in Microsoft Outlook.
  • Job Search & Tech Career Coaching: Work with our team to design a standout resume. Practice interview questions to build your confidence.

Elective Options

  • Comprehensive Core Path: This specialized diploma focuses on a direct path. It prepares you for IT support jobs without extra electives.

We want to make starting your education simple and stress-free. To start your new career, meet a few basic requirements:

  • Education Foundation: You need a high school diploma, equivalent certificate, or mature student status.
  • Language Comfort: Having good English skills helps you read tech manuals. It helps you follow troubleshooting notes cleanly.
  • A Welcoming Interview: Enjoy a friendly chat with our admissions team. We will talk about your goals to give you the best support.
  • Required Hours: Attend required study hours on a schedule built for your life.

Frequently Asked Questions

This IT support technician diploma program helps you prepare for CompTIA exams. Get ready for CompTIA A+, Network+, and Server+ tests cleanly.

No prior computer or networking experience is needed. Our friendly instructors guide you step-by-step through basic concepts up to clear troubleshooting habits.

Yes! You can complete this entire college program as a flexible online course. This smooth format lets you study from home, making it easy to balance school with daily life.

The Canada median wage for this role is $31.47/hour, or about $65,458/year full-time (40 hrs/week).

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