About the Program
Welcoming guests and managing hotel work is a rewarding career. Working in hotels lets you help visitors and build great experiences. Our diploma course teaches you leadership skills and hotel operations. No past hotel experience is needed to start.
Our supportive team provides step-by-step guidance in every class. If you have a busy routine at home, study through flexible online or in-centre options. Learn from home without missing important time with your family. From day one, our career college helps you build practical confidence to step into modern hospitality roles.
Key Skills You Will Build:
- Hospitality Basics: Learn core rules to manage hotel, resort, and dining operations.
- Front Office Operations: Practice handling guest check-ins, room bookings, and payment processing.
- Staff Leadership: Learn to manage dining teams, build staff schedules, and supervise daily workflows.
- Office Computer Tools: Master software like Microsoft Word, Excel, and Outlook for hotel accounting and scheduling.
Flexible Schedules Built for Your Life
We know you have family duties and work goals to balance. Our training options fit into your weekly routine:
- Full-Time Study: Complete your study hours at fixed, set times each week.
- Part-Time Study: Pick your own study times with at least two sessions per week during day, evening, or weekend hours.
- Hybrid & Online Learning: Study your lessons online or on-campus with steady support from our team.
Hotel Operations, Staff Leadership, Food Management & Office Tech
Tuition covers required learning books, software access, and digital manuals
Career Opportunities
This course prepares you for front-line hospitality and guest-service roles in hotels and restaurants. Graduates apply for jobs in local hotels, resorts, dining places, and event halls.
You can manage a front-desk team, run a dining floor, or coordinate resort guest services.
Job titles that use these skills include:
- Front Desk Agent
- Guest Services Supervisor
- Food and Beverage Attendant
- Resort Operations Coordinator
- Food and Beverage Supervisor
- Hospitality Shift Leader
- Tourism Services Assistant
Full-time equivalent (40 hrs/week)
To earn your diploma, you will take practical modules made for real hotel and dining environments:
Core Hospitality & Guest Services
- Hospitality & Tourism Foundations: Learn how the travel industry works, explore guest care rules, and manage safe facilities.
- Front Office & Room Operations: Practice managing guest check-ins, room reservations, and payment processing.
- Food & Beverage Management: Learn to supervise dining teams, manage food safety, order supplies, and track costs.
Leadership, Business & Human Resources
- Staff Leadership & Management: Build confidence managing staff, creating work schedules, and handling team challenges.
- Hospitality Accounting Basics: Track daily sales, manage cash registers, and review basic expense reports.
- Human Resources & Labour Rules: Understand basic hiring practices and Canadian labour laws to support team motivation.
Computer Tools & Office Writing
- Word Processing & Digital Tools: Write staff memos in Microsoft Word and manage corporate emails in Outlook.
- Spreadsheets & Data Tracking: Track room counts and employee timesheets in Microsoft Excel.
- Business Writing & Communication: Build confidence writing clear emails, editing business reports, and managing notes.
- Career Support & Success: Work with advisors to write a clear resume and practice interview questions to build workplace confidence.
Joining our hospitality management program is simple and stress-free:
- Educational Foundation: High school diploma, equivalent certificate, or mature student status.
- Language Comfort: Good English reading and speaking skills to follow lessons, write staff schedules, and communicate with guests.
- Admissions Interview: A friendly chat with an admissions advisor to discuss your career goals, schedule options, and support services.
- Weekly Study Commitment: Complete required study hours each week on a schedule that fits your daily routine.