Program Info:
Admission Requirements
Grade 12 or equivalent or Mature Student Status.
Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry level skills to take this program.
Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
Part-time students may set their own schedules to a minimum of two training sessions per week. These times may be scheduled during the day, evening, or on weekends.
Program Highlights
This program provides students with the necessary skill and knowledge to plan, install, and provide routine control over and manage exceptional situations in relation to quality communications network services in an information system. It provides in-depth knowledge on evaluating communications hardware, software and transmission service alternatives against changing business requirements; maintaining links with network suppliers; monitoring network performance; providing support for systems; localizing and rectifying faults in networks and handling non-routine user/customer problems; and providing expertise and practical assistance in delivering service that complies with statutory and other standards, as well as strategic and tactical plans.
Career Opportunities
Recent studies indicate that strong growth in IT jobs, especially for skilled Computer and Network Operators, are expected over the next few years. Careers that correspond with the skills learned in this program include:
- Hardware Installation Coordinator
- Network Administrator
- Network Support Technician
- Network Operator
- Local Area Network (LAN) Administrator
- Local Area Network (LAN) Technician
CORE COURSES
- KEYBOARDING
Minimum 25 words per minute - OPERATING SYSTEMS
Basic level of proficiency in MS-DOS and an advanced level of proficiency in a Windows operating system - SOFTWARE FUNDAMENTALS
Basic level of proficiency using the Internet, Microsoft Word, Microsoft Excel, Microsoft Access, and Microsoft Outlook - EMPLOYABILITY SKILLS
Job Search and Résumé Writing and Thought Patterns for a Successful Career - BUSINESS SKILLS
Completion of Customer Service, Business Correspondence Level 1, and Project Management Fundamentals - PC TROUBLESHOOTING
CompTIA A+ Certification: Essentials and CompTIA A+ Certification: IT Technician - COMPUTER NETWORKING
Network+/Server+ and Security+ - MICROSOFT CERTIFICATION PREPARATION
Microsoft Windows Server 2003 Environment Management and Maintenance
Microsoft Windows Server 2003 Network Services Management
Microsoft Windows XP Professional Administration and Maintenance - OFFICE SIMULATIONS
Complete three sets of practical applications and drills - COMPULSORY NON-CREDIT ACTIVITIES
Hardware and Operating System Technologies Practical Simulation
*Note: Actual course selections may vary by campus and are made at the time of enrollment.
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Program Type:
Diploma
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Anticipated salary:
C$38,648 – C$79,297 (Information from PayScale Canada)
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Program Duration:
75 Weeks
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Program Notes:
Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.
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Program Category:
Program Syllabus:
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