Business Receptionist

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Program Info:

Admission Requirements

Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Program Highlights

This program introduces students to word processing and to many applications in the business world. Skilled Secretary/Receptionists are in great demand by both large corporations and small independent businesses. Students will have the opportunity to learn today’s most popular word processing software applications.

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Career Opportunities

Career opportunities are almost unlimited. The position of Secretary/Receptionist is critical in any business environment. Graduates may move into supervisory roles as their careers develop.


Upon completion of the program the participant must demonstrate the following core competencies:

  • Keyboarding
    Minimum 40 words per minute (WPM).
  • Operating Systems
    Basic level of proficiency in a Windows operating system
  • Word Processing
    Intermediate level of proficiency in Microsoft Word
  • Spreadsheets
    Basic level of proficiency in Microsoft Excel
  • Database Management
    Basic level of proficiency in Microsoft Access
  • Graphics/Presentation
    Basic level of proficiency in Microsoft PowerPoint
  • Business Skills
    Customer Service Essentials and Business Correspondence Level 1
  • Office Skills
    Personal Computer Fundamentals for End Users, basic level of proficiency in Microsoft Outlook, Office Procedures, and Internet Fundamentals
  • Simulations and Drills
    Practical Applications – 2 Units
  • Job Readiness/Employability Skills
    Job Search and Resume Writing
  • Program Type:


  • Anticipated salary:

    C$24,442 – C$40,580 (Information from PayScale Canada)

  • Program Duration:

    24 Weeks

  • Program Notes:

    Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.

  • Program Category:


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