Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
This program introduces students to word processing and to many applications in the business world. Skilled Secretary/Receptionists are in great demand by both large corporations and small independent businesses. Students will have the opportunity to learn today’s most popular word processing software applications.
* Not all programs are offered at each location.
Career opportunities are almost unlimited. The position of Secretary/Receptionist is critical in any business environment. Graduates may move into supervisory roles as their careers develop.
Upon completion of the program the participant must demonstrate the following core competencies:
Minimum 40 words per minute (WPM).
- Operating Systems
Basic level of proficiency in a Windows operating system
- Word Processing
Intermediate level of proficiency in Microsoft Word
Basic level of proficiency in Microsoft Excel
- Database Management
Basic level of proficiency in Microsoft Access
Basic level of proficiency in Microsoft PowerPoint
- Business Skills
Customer Service Essentials and Business Correspondence Level 1
- Office Skills
Personal Computer Fundamentals for End Users, basic level of proficiency in Microsoft Outlook, Office Procedures, and Internet Fundamentals
- Simulations and Drills
Practical Applications – 2 Units
- Job Readiness/Employability Skills
Job Search and Resume Writing