About the Program
Every business relies on organized support workers to greet visitors, answer calls, handle correspondence, and keep daily files in order. Our practical office assistant diploma program prepares you for entry-level clerical and administrative roles across many industries. In 34 to 38 weeks, you can build accurate typing techniques, master standard computer software, and learn essential front-desk procedures. No prior office experience is required.
Our supportive team offers step-by-step guidance every step of the way. If you have a busy routine at home, study through flexible online or in-centre options that let you complete lessons from home. From your first day, our career college helps you build practical confidence to step into modern office support roles.
Key Skills You Will Build:
- Front-Desk Operations: Master client intake, phone etiquette, visitor reception, and daily front-office procedures.
- Office Software: Gain practical skills in Microsoft Word, Excel, Access, and Outlook.
- Keyboarding Accuracy: Build fast, accurate typing habits to complete daily administrative tasks efficiently.
- Office Records: Learn simple bookkeeping rules, document formatting, and filing systems.
Office Administration & Front Desk Operations
Tuition covers required textbooks, software access, and study guides
Career Opportunities
This practical training prepares you for entry-level administrative support positions in corporate offices, local businesses, medical clinics, legal offices, and school boards across Canada. You will gain skills to welcome visitors, manage mail, coordinate basic appointments, and keep digital files organized.
Job titles that use these skills include:
- Office Assistant
- Receptionist
- Front Desk Coordinator
- Clerical Assistant
- Office Support Specialist
- General Secretary
Full-time equivalent (40 hrs/week)
To earn your diploma, you will complete practical modules designed for daily office administration:
Keyboarding & Computer Software
- Keyboarding Speed & Accuracy: Build fast, accurate typing skills to meet standard workplace expectations cleanly.
- Word Document Layouts: Learn document creation in Microsoft Word, including business letters, office notices, and memos.
- Spreadsheets & File Systems: Learn data entry, simple tracking sheets, and record organization in Microsoft Excel and Access.
Front Desk Operations & Business Writing
- Office Procedures & Outlook: Master email management, daily inbox organization, calendar scheduling, and phone etiquette.
- Grammar & Business Writing: Learn daily verbal and written communication rules to craft clear, friendly business notes.
- Basic Bookkeeping Rules: Learn standard manual bookkeeping principles to record daily financial entries and basic transaction logs.
- Career Preparation: Work with advisors to write a clear resume, organize your job search, and practice entry-level interview questions.
Joining our administrative training program is simple and stress-free:
- Educational Foundation: High school diploma, equivalent certificate, or mature student status.
- Language Comfort: Comfortable English reading and speaking skills to follow lessons and manage office documents cleanly.
- Admissions Interview: A friendly chat with an admissions advisor to discuss your career goals, schedule options, and support services.
- Weekly Study Commitment: Commit to required weekly study hours on a schedule that fits your life.