Training Courses in Victoria Westshore

Academy of Learning Career College

A+, Network+ and Microsoft Certification Preparation Certificate

The A+, Network+ and MCP Certification Preparation Certificate program is an entry-level program that will prepare students for three industryrecognized certifications. The popular A+ Certification (by CompTIA) is highly recognized for excellence in hardware repair and maintenance, and operating system installation and support. The CompTIA Network+ certification assures the ability to install and maintain a network. In addition, the well-known Microsoft Certified Professional (MCP) certification is for the Windows operating system.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The knowledge that is identified and accepted as the industry standard and to validate foundation skills of an entry-level Computer Support Professional.
  • The knowledge of basic hardware, operating systems, and elements of security and soft skills.
  • The ability to perform tasks in the context of the service field or enterprise environment.
  • The skills to successfully implement a Microsoft product or technology as part of a business solution in an organization.
  • The understanding of how to process payments.
  • The capability to produce statistical reports and memorandum.

Career Opportunties

  • Computer Support Technician
  • Computer Hardware Administrator
  • Network Support Technician
  • PC Technician
  • Help Desk Support
  • PC Maintenance Personnel

Accounting & Business Technology Diploma

The Accounting & Business Technology Diploma program provides students with opportunities to acquire and apply the knowledge of business concepts and office skills to meet the demands of today’s business environment.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The knowledge to implement efficient work processes.
  • An understanding how to coordinate, assign, and review the work of clerks and administrators.
  • The ability to examine and verify accuracy of work.
  • The background to authorize routine payments, credits, deposits, and withdrawals.
  • The skills to supervise and train staff in payroll processing.
  • The capability to interpret laws, ordinances, regulations, contract provisions, and procedures related to payroll processing.
  • The training to be able to prepare reports and analyses of payroll expenditures.

Career Opportunties

The computerized accounting sector is one of the fastest growing areas. Excellent opportunities exist for skilled persons.

Accounting Administrator Diploma with SAGE

The Accounting Administrator Diploma with SAGE program provides students with opportunities to acquire and apply the knowledge of bookkeeping, office skills, and accounting to meet the demands of today’s business.

Admissions Requirements

  • A British Columbia Secondary School Diploma or
    equivalent with prior education in English at grade
    10 level or higher.

OR

  • Mature students who pass an entrance evaluation
    demonstrating sufficient ability (i.e., English comprehension
    and math skills) to undertake the program.
  • All applicants must demonstrate English proficiency
    through one of the above requirements or through an
    English language assessment (IELTS 5.5 or equivalent).

Objectives

  • The knowledge on how to assist all levels of management in basic accounting functions.
  • The ability to perform junior accounting functions.
  • The understanding to produce statistical reports and memorandum.

Career Opportunties

  • Accounting Assistant
  • Assessment Clerk
  • Accounting/Auditing Clerk
  • Costing Clerk

Accounting Bookkeeper Certificate

The objective of the Accounting Bookkeeper Certificate program is to provide the student with opportunities to acquire and apply the knowledge of computerised accounting procedures, business concepts and office skills to meet the demands of today’s business.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The ability to assist all levels of management
  • The skills to produce statistical reports and memorandum.
  • The skills to perform basic accounting duties.

Career Opportunties

Individuals with knowledge in computerized accounting procedures play an integral role in the financial sector of any company.

Accounting Clerk Certificate

The Accounting Clerk Certificate program provides students with the skills necessary to apply the knowledge of elementary accounting processes, business concepts and office procedures to meet present day business demands. The objective of this program is to prepare students for an entry position into accounting in a short duration of time. This could lead to further accounting training and career advancement if the student demonstrates interest and has aptitude.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The knowledge to calculate, prepare and issue account-related documents.
  • The ability to code, total, batch, enter, verify and reconcile transactions.
  • The skills to compile budget data and documents.
  • The understanding of how to calculate costs of materials, overhead and other expenses

Career Opportunties

  • Accounting Clerk
  • Audit Clerk
  • Billing Clerk
  • Budget Clerk
  • Costing Clerk
  • Deposit Clerk
  • Finance Clerk
  • Freight-Rate Clerk
  • Invoice Clerk
  • Ledger Clerk

Administrative Assistant Diploma

The Administrative Assistant diploma program introduces students to office administration and its many facets in the business world. This program provides graduates with the necessary skills to compile, verify, record, and process forms and documents, such as applications, agreements, and letters, in accordance with established procedures, guidelines, and schedules. Students will have the opportunity to learn today’s most popular office software applications.

Admissions Requirements

  • Grade 12 or equivalent or Mature Students
  • Good Command of the English Language
  • Admissions Interview is required

Objectives

  • Performing a variety of administrative and clerical functions
  • Preparing reports
  • Assisting with overall departmental functions

Career Opportunties

Skilled Administrative Assistants are in great demand in both large corporations and small independent businesses. All employers in all industry sectors require staff that possess strong office and software-related skills to perform their administrative functions. Administrative Assistants may move into supervisory office positions as their careers progress

Business Administration Diploma

The Business Administration Diploma is designed to prepare students for the demands of today’s fast-paced business environment. Its objective is to expose students to a vast array of business knowledge, management and administration skills, and practical tools that will assist them in dealing with situations within a business-related career. Courses focus on professional skills required by today’s employers, including knowledge of how businesses utilise technology, e-commerce, business correspondence, office procedures, project management, and employment success strategies.

Admissions Requirements

  • Grade 12 or equivalent or Mature Students
  • Good Command of the English Language
  • Admissions Interview is required

Objectives

  • A solid foundation in basic principles of a business environment, including current computer applications, marketing, accounting and business law.
  • An introduction to the most relevant aspects of business management and administration
  • Professional skills in high demand by employers. These skills include: team-work, communication, customer service, leadership, research and problem solving.
  • A solid knowledge of business practices and principles. It also develops the student’s ability to relate and apply this knowledge to current social and economic conditions.
  • Proficiency in Microsoft Office Applications and accounting.

Career Opportunties

This program provides the student with a range of business knowledge and skills, which cross several disciplines, resulting in a well-rounded and highly skilled employee. Graduates of this program are prepared for a variety of entry-level administrative and management trainee positions in a broad range of employment settings, specializing in those areas of interest, experience, and greatest ability. Careers in accounting and finance, marketing, production and operations, human resources, and general administration are available to those students who possess the proper combination of business skills, experience, personal ability, and aptitude.

Business Administration with Co-op Diploma

The Business Administration Diploma is designed to prepare students for the demands of today’s fast-paced business environment. Its objective is to expose students to a vast array of business knowledge, management and administration skills, and practical tools that will assist them in addressing situations within a business-related career. Courses focus on professional skills required by today’s employers, including knowledge of e-commerce, business correspondence, office procedures, project management, and employment success strategies.

Admissions Requirements

  • A British Columbia Secondary School Diploma or equivalent with prior education in English at grade 10 level or higher.

 

OR

  • Mature students who pass an entrance evaluation demonstrating sufficient ability (i.e., English comprehension and math skills) to undertake the program.
  • All applicants must demonstrate English proficiency through one of the above requirements or through an English language assessment (IELTS 5.5 or equivalent).

Objectives

  • A solid foundation in basic principles of a business; current computer applications, marketing, accounting, and business law.
  • An introduction to business management and administration for every size of organization.
  • Professional skills include: teamwork, communication, customer service, leadership, research and problem solving.
  • A solid knowledge of business practices and principles. It also develops the student’s ability to relate and apply this knowledge to current social and economic conditions.
  • Proficiency in Microsoft Office applications and accounting principles.

Career Opportunties

  • Assistant Office Manager
  • Administrative Officer
  • Administrative Services Coordinator
  • Financial Assistance Administrator
  • Banking and Insurance Clerk
  • Management Trainee

Business Management Certificate

The Business Management Certificate is designed to prepare students for management and supervisory level positions in today’s fast-paced business environment. Its objective is to help students who are seeking to reenter the business sector, or who are currently working and wish to upgrade their business and supervisory skills in order to further their career.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • A solid foundation in basic principles of a business environment, including current computer applications, marketing and sales, and customer service.
  • An introduction to the most relevant aspects of business management and administration.
  • Professional skills in high demand by employers. These skills include: teamwork, communication, customer service, leadership, research, and problem solving.
  • A solid knowledge of business practices and principles. It also develops the student’s ability to relate and apply this knowledge to their current work environment.
  • The skills to provide basic office accounting.

Career Opportunties

Graduates of this program are prepared for a variety of supervisory and management trainee positions in a broad range of employment settings.

Business Office Skills Diploma

The Business Office Administration Certificate provides students with opportunities to acquire and apply basic business office skills that meet the demands of employers. The program provides students with comprehensive knowledge of current office and business skills including proficiency in Microsoft applications, accounting concepts and software in today’s workplace.

Admissions Requirements

Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instruction. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Objectives

  • Maintaining computerized filing, inventory, and database systems
  • Performing routine bookkeeping tasks
  • Processing miscellaneous documentation
  • Typing and proof-reading correspondence, reports, etc.

Career Opportunties

Career opportunities are almost unlimited. Efficient and responsible Business Office Skills personnel are an integral and invaluable part of today’s office environment.

Business Receptionist Certificate

This program introduces students to word processing and to many applications in the business world. Skilled Secretary/Receptionists are in great demand by both large corporations and small independent businesses. Students will have the opportunity to learn today’s most popular word processing software applications

Admissions Requirements

  • Grade 12 or equivalent or Mature Student Status.
  • Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
  • An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
  • Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Objectives

  • Handle a wide variety of office related duties
  • Assists all levels of management if required
  • Organize and file office/business records

Career Opportunties

Career opportunities are almost unlimited. The position of Secretary/Receptionist is critical in any business environment. Graduates may move into supervisory roles as their careers develop.

Business Service Essentials Co-op Diploma

This program offers individuals the opportunity to acquire the skills required by companies that specialize in customer service and sales. The program develops general business and professional skills in students, as well as skills specific to sales, customer service, and support roles.

This program provides students with:

  • A foundation in basic principles of a business, retail, or call center environment, including current computer applications, marketing, and sales.
  • Professional skills in high demand from employers, including teamwork, communication, customer service, and problem-solving skills.
  • Proficiency in key Microsoft Office applications.

Admissions Requirements

  • Grade 12 or equivalent or Mature Student Status.
  • Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
  • An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
  • Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Objectives

  • Handle a wide variety of office related duties
  • Assists all levels of management if required
  • Organize and file office/business records

Career Opportunties

Career opportunities are almost unlimited. The position of Secretary/Receptionist is critical in any business environment. Graduates may move into supervisory roles as their careers develop.

Call Centre Customer Representative Diploma

The Call Centre Customer Representative Diploma program offers students the opportunity to acquire the skills required by many companies that specialize in customer service and outbound marketing services, and to provide skills to facilitate promotions in their chosen profession. This program provides graduates with the necessary skills to answer enquiries and provide information regarding an establishment’s goods, services, and policies, and to provide excellent customer service when receiving orders or payments and processing requests for services.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The skills to answer, in person or on the phone, enquiries from customers and investigate complaints.
  • The understanding on how to take customer orders, respond to enquiries about these orders, and promote the organization’s goods or services.
  • The ability to explain the type and cost of services offered, order services, and provide information about claims, billings and accounts.

Career Opportunties

  • Inbound/Outbound Marketing
  • Order Desk support and Reservations to Team Leaders
  • Call Centre Agent
  • Call Centre Supervisor

Community Service Worker Diploma

With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce and raise the skill level of that workforce.

A well-trained Community Service Worker (CSW) is equipped with a flexible, adaptable career. Social and community service workers administer and implement a variety of social assistance programs and community services. They assist clients to address personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities, and other establishments.

Admissions Requirements

  • Clear Criminal Record Check with Vulnerable Sector Check
  • 19 years of age or older (varies, depending on province-specific ministry requirements)
  • Grade 12 or equivalent, or Mature Student Status with successful completion of CAST testing
  • Completion of Wonderlic SLE admission test with minimum score of 18

Objectives

  • Comprehensive community service worker knowledge, including psychology, sociology, family life, mental health, addictions, criminology, at-risk populations, case management, counselling, ethics, business communication, report writing, and government and social services
  • Full range of computer and office skills, including current software applications, keyboarding skills, and personal and professional development
  • On-site work experience through participation in a 160-hour placement at an approved CSW facility

Career Opportunties

  • Healthcare and social assistance
  • Nursing and residential care facilities
  • Youth centres
  • Individual and family services
  • Youth protection services
  • Public administration
  • Civic and social organizations
  • Social advocacy
  • Grant-making organizations
  • Provincial government
  • Out-patient care centres
  • Local community service centres (e.g., CLSC)
  • Vocational rehabilitation services
  • Educational services
  • Hospitals
  • Community food and housing
  • Emergency relief services

Community Service Worker with Addictions Worker Diploma

With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce and raise the skill level of that workforce

A well-trained Community Service and Addictions Worker (CSW) is equipped with a flexible, adaptable career. Social and community service workers administer and implement a variety of social assistance programs and community services specializing in addictions. They assist clients to address personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities, and other establishments.

Admissions Requirements

  • Clear Criminal Record Check with Vulnerable Sector Check
  • 19 years of age or older (varies, depending on province-specific ministry requirements)
  • Grade 12 or equivalent, or Mature Student Status with successful completion of CAST testing
  • Completion of Wonderlic SLE admission test with minimum score of 18
  • Adequate level of physical health to be able to fulfill job requirements
  • Completion of Wonderlic SLE admission test with minimum score of 18
  • Other medical tests (e.g., TB Test) or proof of vaccinations (e.g., Hepatitis B) may be required by industry prior to placement
  • Good command of the English language – both written and oral
  • Completion of standard registration form

Objectives

  • Comprehensive community service worker knowledge, including psychology, sociology, family life, mental health, addictions, criminology, at-risk populations, case management, counselling, ethics, business communication, report writing, and government and social services
  • Comprehensive addictions worker knowledge, which includes an overview of drugs (past and present) as they pertain to the Community Service and Social Worker industry
  • Exploration into the world of addictions. Topics include alcohol and familiar drugs, like tobacco and caffeine, as well as natural health products and over-the-counter drugs.
  • Exploration into the world of addiction treatment and prevention. Students learn about both the prevention and treatment of addictions, including organizations, like AA, which focus on rehabilitation.
  • Full range of computer and office skills, including current software applications, keyboarding skills, and personal and professional development
  • On-site work experience through participation in a 160- hour placement at an approved CSW facility

Career Opportunties

  • Healthcare and social assistance
  • Nursing and residential care facilities
  • Youth centres
  • Individual and family services
  • Youth protection services
  • Public administration
  • Civic and social organizations
  • Social advocacy
  • Grant-making organizations
  • Provincial government
  • Out-patient care centres
  • Local community service centres (e.g., CLSC)
  • Vocational rehabilitation services
  • Educational services
  • Hospitals
  • Community food and housing
  • Emergency relief services
  • Rehabilitation centres
  • Public and private addictions counselling clinics
  • Community food and housing
  • Addictions and drug awareness agencies
  • Mental health centres

Computer Service Technician Certificate

The Computer Service Technician Certificate program prepares students to deal with the problems they may encounter when servicing Personal Computers. It provides in-depth knowledge of computer hardware. Students will have practical hands-on experience in troubleshooting computer problems and assembling a computer. This program prepares students to write the current exams for CompTIA A+ certification.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The technical skills relating to maintenance and repair of PC hardware.
  • The ability to understand the design and application of PC software and operating systems.

Career Opportunties

Graduates of this program will find opportunities working as bench technicians for small to medium sized PC or electronics companies as well as large PC related manufacturing operations. They may also find positions in computer sales and service.

Computer Service Technician Diploma

The Computer Service Technician Diploma program prepares students to deal with the problems they may encounter when servicing personal computers. It provides in-depth knowledge of computer hardware. Students will gain experience by performing hardware configuration-related activities. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The necessary technical skills relating to maintenance and repair to PC hardware.
  • The understanding of the design and application of PC software and operating systems.

Career Opportunties

  • Computer Service Technician
  • Electronic Service Technician Supervisor
  • Field Service Technician

Computer Software Support Diploma

This program offers students the opportunity to acquire the skills in the most popular computer software applications used in today’s business environment. Graduates will have the skills and knowledge necessary to function effectively in an office.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test. Please contact your local college for additional admission requirements.

Objectives

  • Proficiency in all aspects of computer software applications.
  • The ability to update and extract data for office support.
  • The skills to research new software.
  • The knowledge to assist in an office with technical support.

Career Opportunties

  • Graduates of this program have a wide and varied choice of positions available to them. Prospective employers include businesses of various sizes and types.

Computerized Office Procedures Certificate

This program prepares students to join the work force at an entry level with a good general knowledge of an assortment of popular software programs. Each student graduates with a sense of achievement, ensuring the beginning of a successful career.

Admissions Requirements

  • Grade 12 or equivalent or Mature Student Status
  • Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
  • Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Objectives

  • The skills to perform general office duties such as filing, typing, and use miscellaneous personal computer applications.
  • The ability to assist with reception, invoicing and data entry.

Career Opportunties

Skilled individuals who possess general software knowledge are in high demand as employers today are almost completely automated. Opportunities for advancement are better than ever in this area, especially for those workers who show initiative and are prepared to increase their knowledge of computer applications.

Conference And Event Planner Diploma

The Conference and Event Planner Diploma program is designed to prepare students for careers in the fast-paced and exciting world of conference and event management. Its objective is to expose students to a broad range of knowledge and processes, administration skills, and practical tools that will assist them in dealing with situations within a conference and event planning related career.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The knowledge and skills necessary to lead and/or assist in the development and/or implementation of conferences and events.
  • An introduction to the most relevant aspects of planning and coordination of event logistics.
  • Professional skills in high demand by employers such as negotiating, decision making, team-work, communication, customer service, leadership, research and problem solving.
  • Proficiency in Microsoft Office Applications.

Career Opportunties

  • Conference and Meeting Planner
  • Conference Planner
  • Conference Services Officer
  • Convention Coordinator
  • Event Planner
  • Special Events Organizer
  • Trade Show Planner

Entrepreneurial Business Applications

The Entrepreneurial Business Applications diploma program prepares students with the skills needed to operate a small business whether it is home-based, a franchise, or a consultancy. Graduates of this program obtain the necessary skills to plan, organize, direct, control, and evaluate their operations in order to provide goods or services to consumers and ensure the quality of these goods/services and the satisfaction of their clients.

Admissions Requirements

  • Grade 12 or equivalent.

Objectives

  • Gain a general understanding of computer applications.
  • The ability to perform a variety of administrative functions.
  • The skills to operate a small business.
  • The necessary skills to plan, organize, direct, control, and evaluate business operations

Career Opportunties

  • Office Manager
  • Small Business Manager
  • Small Business Owner

Graphic Designer

In the Graphic Designer diploma program, students learn the software programs that every professional designer needs to know: Adobe Photoshop, Illustrator, and InDesign. Students learn techniques for creating digital images, illustrations, and layouts, and they develop a strong theoretical foundation in color, typography, and composition.

Students gain hands-on experience with a wide range of graphic design projects, ranging from photo editing and logo design, to poster design, magazine layouts, and more. Students learn the essentials of print production and how to prepare themselves for entry into the job market.

Admissions Requirements

  • Grade 12 or equivalent or Mature Student Status.
  • Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. All applicants whose first language is not English must provide proof of English proficiency.
  • An admissions interview and entrance essay will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
  • Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Objectives

  • A foundation in the principles of color theory, typography, and page composition.
  • Professional skills in the essential tools of the graphic designer: Adobe Photoshop, Illustrator, and InDesign.
  • Proficiency in key Microsoft Office applications.

Career Opportunties

  • Graphic Designer
  • Graphic Artist
  • Layout Artist
  • Layout Designer

Human Resource Administration Certificate

The Human Resources Administration Certificate provides students a foundation in this high-demand business field. The program provides students with comprehensive knowledge of current office and business skills including proficiency in Human Resource Management, Business Law & Ethics, Microsoft applications and Payroll Compliance Legislation.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The understanding of how to administer day-to-day HR functions.
  • The skills to process and verify documentation relating to staffing, recruitment, performance evaluation, etc.
  • The ability to maintain and update employee information.

Career Opportunties

  • Human Resources Assistant
  • Personnel Assistant
  • Staffing Assistant
  • Training Clerk
  • Employment Clerk
  • Labour Relations Clerk

IT Tech Support Specialist

This program prepares students to deal with the problems they may encounter when servicing personal computers and networks. The program provides in depth knowledge of computer hardware, and students will gain experience in troubleshooting computer problems and develop a basic understanding of servers

Admissions Requirements

  • Grade 12 or equivalent or Mature Student Status.
  • Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. Applicants whose first language is not English must provide proof of English proficiency.
  • Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Objectives

  • This program prepares students to deal with the problems they may encounter when servicing personal computers and networks. The program provides in depth knowledge of computer hardware, and students will gain experience in troubleshooting computer problems and develop a basic understanding of servers
  • The program prepares students to take the CompTIA A+, Network+, Security+, Server+ and Windows Client certification exams.

Career Opportunties

  • Graduates of the program will find opportunities working as technicians for small to medium sized PC or electronics companies, as well as large PC-related manufacturing operations. They may also find positions in computer sales and service.
  • After some experience, they may wish to open their own computer repair service.

Medical Administrative Assistant Certificate

The Medical Administrative Assistant Certificate program provides students with an in-depth knowledge of office procedures, communications, word processing, terminology and medical billing. Graduates of this program will find that they are an integral part of the medical community and assist the healthcare team by building trust, and creating a safe environment for patients and their families while performing a variety of duties.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The skills to work with all members of a health team, promote safety and work in a safe manner.
  • The ability to type medical records, reports, case histories and correspondence from handwritten notes, and machine dictation.
  • The skill to interview patients in order to complete forms, documents and case histories as well as complete insurance and other claim forms.
  • The ability to initiate and maintain confidential medical files and records.

Career Opportunties

  • Medical Office Assistant
  • Medical Secretary
  • Medical Billing Clerk/Secretary
  • Medical Office Administrator
  • Medical Receptionist
  • Clinical Assistant
  • Ward Secretary and Booking Clerk

Medical Office Assistant Diploma

With the ageing population, the tremendous increase in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce as well as to raise the skill level of that workforce. This program is designed to provide employment-ready, comprehensively trained graduates. Successful graduates will be eligible to receive the CMAP – Certified Medical Assisting Professional designation in addition to their diploma. These graduates are fully qualified to work in a hands-on, administrative/clinical support capacity in any medical field.

Admissions Requirements

  • Grade 12 or equivalent or Mature Students
  • Good Command of the English Language
  • Admissions Interview is required
  • Clear, relevant Criminal Record Check
  • Adequate level of physical health to meet the requirements of the program and prospective employment

Objectives

  • Comprehensive medical administrative knowledge, including medical terminology, anatomy and physiology, pharmacology, and hospital and medical office administrative and clinical procedures
  • Full-range of computer and office skills, including current software applications, keyboarding skills of 55 WPM, general office management, accounting, personal and professional development, and customer service
  • On-site work-experience through participation in a one month externship at an approved healthcare training facility

Career Opportunties

Graduates of this program are qualified to work in a wide variety of healthcare settings and occupations. Job titles vary per location, but graduates are an integral part of many healthcare settings

Medical Office Assistant with Unit Clerk Diploma

The Medical Office Assistant with Unit Clerk Diploma is designed to provide employment-ready, comprehensively trained graduates. Successful graduates will be eligible to achieve the CMAP® – Certified Medical Assisting Professional designation in addition to their diploma. Graduates of the program will be fully qualified to work in a hands-on administrative or clinical capacity in a medical field.

Admissions Requirements

  • Clear Criminal Record Check
  • Completion of Grade 12 or equivalent (or satisfactory completion of CAST testing)
  • Satisfactory completion of Wonderlic SLE test
  • Other medical tests (TB Test) or proof of vaccinations may be required.

Objectives

  • Comprehensive medical administrative knowledge, which includes medical terminology, anatomy and physiology, pharmacology, medical office and clinical administrative procedures
  • In-depth hospital administrative knowledge of nursing units, emergency response codes, infection control and treatment procedures, including an understanding of mental disorders and treatments, workplace ethics, and processing medication, laboratory and doctors’ orders
  • Full range of computer and office skills, including current software applications, keyboarding skills, bookkeeping, and personal and professional development
  • On-site work experience through participation in a 160 hour Clinical Preceptorship at an approved healthcare facility

Career Opportunties

  • Graduates may form an integral part of many healthcare settings, including:
  • Physicians’ Offices
  • Clinics
  • Walk-in Care Centres

Medical Office Front Desk Assistant Certificate

The Medical Office Front Desk Assistant Certificate program is designed to provide students with basic keyboarding, word processing, medical language, and administrative skills required for employment as a medical office front desk assistant. Upon graduation students will be well-equipped to work in an entry level support role in Doctor’s offices or walk-in clinics.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • A clear understanding of medical office procedures and medical office terminology.
  • The skills to handle general office duties such as filing, sorting and copying.
  • The ability to perform word processing, spreadsheets and data management skills.
  • The knowledge to book appointments and make referrals (both computerized and manual).

Career Opportunties

Medical Office Front Desk Assistants work in administrative and support roles in healthcare establishments.

Microsoft Certified Solutions Associate (MCSA) Windows Certification Preparation

This program is designed to prepare students to write the Microsoft Certified Solutions Associate (MCSA) Windows 10 certification exams. The MCSA Windows 10 certification demonstrates knowledge and skills in working with Windows 10 and validates ability to support end users and maintain systems and mobile devices that run Windows 10. In this program student obtains the skills and knowledge required to install, deploy, and upgrade to Windows 10, including ensuring hardware and software compatibility. Additionally, student learns how to configure system settings, Windows security features, network and remote connectivity applications, and mobile computing, as well as various troubleshooting tools and techniques that enable them to address Startup, Group Policy, user profile, logon, and performance issues in Windows 10 in an enterprise network environment.

Admissions Requirements

  • A British Columbia Secondary School Diploma or equivalent with prior education in English at grade 10 level or higher.

 

OR

  • Mature students who pass an entrance evaluation demonstrating sufficient ability (i.e., English comprehension and math skills) to undertake the program.

Objectives

  • Industry recognition of knowledge and proficiency with Microsoft Windows 10 operating system
  • Certification that is internationally recognized
  • Increase marketability in the workplace

Career Opportunties

  • Technical Support Specialist
  • Field Service Technician
  • Support Services
  • Information Systems Administrator
  • Helpdesk Support Analyst
  • Network Technician
  • Desktop Support Technician

Microsoft Certified Solutions Associate (MCSA) Windows Server Certification Preparation

This program is designed to prepare students to write the Microsoft Certified Solutions Associate (MCSA) Windows Server 2012 certification exams. The MCSA Windows Server 2012 certification demonstrates knowledge and skills in working with Windows Server 2012. The certification validates ability to handle day-to-day management of the server operating system, file structure, and directory services; handle software distribution and updates; monitor servers; provide tier-2 troubleshooting support; support engineering and change-management projects; build and configure servers; implement auditing policy; perform scheduled vulnerability-assessment scans; and monitor logs for firewalls and intrusion-detection systems.

The MCSA certification builds on a combination of prerequisites exams that will allow students to develop their technical skills and knowledge and prepare them for the role as a Server Administrator.

Admissions Requirements

  • A British Columbia Secondary School Diploma or equivalent with prior education in English at grade 10 level or higher.

 

OR

  • Mature students who pass an entrance evaluation demonstrating sufficient ability (i.e., English comprehension and math skills) to undertake the program.

Objectives

  • Industry recognition of knowledge and proficiency with Microsoft Windows Server 2008 Operating System™
  • Certification that is internationally recognized
  • Increase marketability in the workplace
  • Potential for increased salary

Career Opportunties

  • Systems Administrator
  • Server Administrator
  • Network Administrator
  • Information Systems Administrator
  • Network Operations Analyst
  • Network Technician
  • Technical Support Specialist

Network Administrator Diploma

The Network Administrator Diploma program provides students with the necessary skills and knowledge to plan, install, and provide routine control and manage situations in relation to quality communications network services in an information system. It will provide in-depth knowledge on evaluating communications hardware, software and transmission service alternatives against changing business requirements, maintaining links with network suppliers, support for systems; localizing and rectifying faults in networks and handling non-routine problems. It will also provide expertise and practical assistance in delivering service that complies with statutory and other standards as well as strategic and tactical plans. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+, CompTIA Security+, MCTS, and MCITP Server Administrator.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The ability to provide day-to-day onsite administrative support for software users in a variety of environments.
  • The understanding to maintain, troubleshooting and administer the use of local area networks (LAN), wide area networks (WAN), hardware, software and related computer equipment.
  • The skills to design and configure networks, recommend purchases of application servers, peripherals, and software.
  • The training to evaluate, install and support computer hardware, networking software, and operating system software.

Career Opportunties

  • Hardware Installation Coordinator
  • Network Administrator
  • Network Support Technician
  • Network Operator
  • Local Area Network (LAN) Administrator
  • Local Area Network (LAN) Technician

Office Administration Assistant Certificate

The Office Administration Assistant Certificate prepares students to work in an office environment as administrators and assistants. The program provides students with comprehensive knowledge and office skills to make them successful as assistants in business settings.

Admissions Requirements

  • Grade 12 or equivalent
  • Attend an admissions interview

Objectives

  • The knowledge on how to perform a variety of office and clerical functions.
  • The ability to prepare reports and assist with overall functions of department(s).
  • The skills to use office software related to office functions and business-related requests.

Career Opportunties

  • Corporate Secretary
  • Executive Assistant
  • Office Administrator
  • Special Assistant

Office Administration Diploma

This program prepares students to join the work force at a skilled level. Skilled Office Administration Specialists are better prepared to advance to their chosen career areas in today’s business environment. Each student graduates with a sense of achievement, ensuring the beginning of a successful career.

Admissions Requirements

  • Grade 12 or equivalent or Mature Student Status

Objectives

  • Gain an understanding of various software applications.
  • Gain the ability to supervise and perform a wide variety of office related duties.

Career Opportunties

Skilled Office Administration Specialists are an integral part of today’s business office. Opportunities for advancement are better than ever in this area, especially for those students who show initiative and are prepared to increase their knowledge of computer applications.

Office Clerk Certificate

The Office Clerk Certificate provides students the knowledge of basic office procedures, software fundamentals, and business skills that can be applied in any office. The objective of this program is to prepare students for an entry level office position.

Admissions Requirements

  • Grade 12 or equivalent or Mature Student Status.
  • Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
  • An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
  • Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Objectives

  • Respond to business-related requests by phone and email
  • Effectively utilize software (Word, Excel, Outlook, Access)
  • Organize and file office/business records
  • Prepare correspondence, reports and assist with overall functions of department(s)
  • Perform a variety of clerical and administrative duties

Career Opportunties

As more employers acquire word processing equipment and programs, the labour market for skilled Office Clerks grows. Successful candidates can pursue careers in offices throughout the public and private sectors as general office clerk, office assistant, office clerk, typist, word processor operator. Upward mobility in this role is possible with experience, motivation, dedication, and a positive attitude.

Payroll Administrator Certificate

The objective of the Payroll Administrator Certificate program is to provide students with the necessary skills and knowledge required to perform payroll administrative responsibilities in the payroll department and to be able to apply payroll legislation. Students become familiar with basic payroll practices and procedures, and are eligible to apply to the Canadian Payroll Association (CPA) for Payroll Compliance Practitioner (PCP) certification. In addition to accounting and payroll expertise, students gain skills and experience in word processing, spreadsheet applications, telephone communication skills and performing a job search.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The skills to maintain records of employee attendance, leave, and overtime.
  • The ability to calculate pay and benefit entitlements in Canadian and other currencies using manual or computerized systems.
  • The knowledge to prepare and verify statements of earnings for employees.
  • The ability to provide information to employees on payroll matters, benefit plans, and collective agreement provisions.
  • The skills to compile statistical reports, statements, and summaries related to pay and benefits accounts, and prepare period-end reports.
  • The necessary skills to operate computing, calculating and other office equipment.

Career Opportunties

  • Benefits Officer
  • Pay and Benefits Administrator/Clerk
  • Salary Administration Officer
  • Pay Adviser/Clerk
  • Payroll Officer/Clerk

PC Support Specialist Diploma

The PC Support Specialist Diploma program prepares students to effectively manage the problems they may encounter when supporting personal computers in an office environment. It provides in-depth knowledge of both computer hardware and software. Students gain experience by performing hardware configuration-related activities. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+.

Successful student may choose to progress to advanced qualifications such as MCSA, MCSE or MCITP.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The necessary skills to provide technical support to end users within a small to medium size office.
  • The ability to troubleshoot hardware and software problems.
  • An understanding of how to replace and install new computer hardware.
  • The knowledge to support all aspects of computer software applications and operating systems.

Career Opportunties

  • Help Desk Technician
  • User Support Technician
  • Call Centre Agent – Technical Support
  • Hardware Installation Technician
  • Computer Help Desk Supervisor

Pitman English Course

Pitman English is designed specifically for those who wish to improve their English language fluency by developing their reading, writing, listening, and speaking abilities.

This course has been designed to accommodate learners’ unique needs by using technology to adapt the course to the specific English proficiency, interests, and goals of each student, and by using videos and games to keep learners engaged.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

Improve students’ English:

 

  • reading
  • writing
  • listening
  • speaking skills
  • vocabulary
  • grammar
  • pronunciation
  • fluency

Project Administration Diploma

The Project Administration Diploma program is positioned as an entry level opportunity to this profession and will provide students with a competitive advantage in this untapped market segment. The program provides the basic foundation to work towards industry certification through the Project Management Institute (PMI), specifically the Certified Associate in Project Management (CAPM) designation. This certification provides students with an opportunity for career growth and advancement.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The ability to assist the Marketing Manager with a wide range of marketing activities. Also prepare desktop publishing and develop sales collateral, proposals, brochures, newsletters using Microsoft Publisher, Photoshop Basics and Illustrator Basics.
  • Exposure to direct mail, outbound calls, mass e-mail, broadcast campaigns, marketing events and trade shows, public relations, and other marketing tools.

Career Opportunties

  • Administrative Officer
  • Administrative Services Coordinator
  • Business Services Officer
  • Implementation Officer
  • Office Coordinator
  • Planning Officer
  • Public Trustee

Sales Associate Certificate

The Sales Associate Certificate program provides students with the sales skills necessary to meet the demands of today’s retail business. This program is designed to engage students in basic sales training giving them a good start in any sales position.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The understanding of how to greet customers; and discuss merchandise or services sought for purchase, rental or lease.
  • The ability to estimate or quote prices and terms, and prepare contracts; accept payments.
  • The skills to assist in display of merchandise and maintain sales records.

Career Opportunties

Sales Associates sell, rent or lease a range of technical and non-technical goods and services directly to consumers. Job titles include: audio equipment salesperson, automobile salesperson, car rental agent, clothing salesperson, department store clerk, furniture salesperson, and hardware store clerk.

Sales Professional Diploma

In the Sales Professional Diploma program students will learn that with an ever growing and competitive market, companies are constantly searching for highly professional and motivated salespeople. The sales professional understands that it is not so much what you do, but “how” you do it. This includes providing exceptional customer value. There is a strong desire now to build a relationship with a Sales Professional who provides value and not just communicates it.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The knowledge and skills necessary to manage relationships and key accounts.
  • An understanding of the sales profession and the environments in which they will be selling.
  • The opportunity to explore the consultative selling approach and various selling processes in depth.
  • Professional skills to develop sale proposals and deliver effective sales presentations.
  • The ability to assess their potential clients and adjust their personality style to successfully build rapport with each client.

Career Opportunties

  • Account Executive
  • Broker, Merchandiser
  • Salesperson
  • Sales Agent
  • Exporter, Sales Consultant
  • Sales Representative

Software and Web Developer

In the Software and Web Developer diploma program, students learn the coding languages that every web developer needs to know: HTML, CSS, and JavaScript. Students then broaden their skill set with a strong foundation in SQL, C#, and the .NET Framework that will lead to additional opportunities in the world of software development.

Admissions Requirements

  • Grade 12 or equivalent or Mature Student Status.
  • Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
  • Applicants whose first language is not English must provide proof of English proficiency.
  • An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
  • Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Career Opportunties

  • Graduates of the program may pursue a variety of positions in software development, including web developer, UI/UX developer, front end web developer, software developer, HTML / CSS developer, and Javascript / jQuery developer.

Web Developer

In the Web Developer diploma program, students learn the coding languages required to be a front-end web developer and create dynamic websites. The program covers the primary and in-demand web development programming languages: HTML, CSS, and JavaScript.

Admissions Requirements

  • Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. Applicants whose first language is not English must provide proof of English proficiency.
  • An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
  • Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Career Opportunties

  • Graduates of the program may pursue a variety of positions in web development, including web developer, UI/UX developer, front end web developer, HTML / CSS developer, and Javascript / jQuery developer.

Web Designer Diploma

Are you a design-oriented person who is comfortable with technology, creatively inclined as well as possess an eye for detail? If your answer is yes, then a career in the multi-billion dollar industry of Web design and graphics could very well be a great and rewarding choice for an exciting career. The demand for professionals who can effectively communicate and captivate an organization’s audience across all types of media is rapidly growing. Web design is increasingly dynamic and very quick to evolve based on an organization’s objectives and the consumers’ needs and has become the focal point for almost every industry around the world.

Admissions Requirements

  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.

Objectives

  • The ability to present creative ideas and understand how to assess client and end user needs.
  • The knowledge to consult with IT professionals to determine how best to incorporate a Web site into existing frameworks.
  • The skills to design the typography, layout, look and feel of Web pages, and incorporate graphics and interactive elements.
  • The proficiency to source, select and organize information for inclusion on the Web site, and is able to test Web site functionality, as well as update Web content and maintain Web sites.

Career Opportunties

  • Web Designer
  • Web Site Developer
  • Internet Site Designer
  • Intranet Site Designer

Contact Us For More Information

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