Workplace Success/Intrapreneurship is an introductory course that provides students with the essential tools to be successful in today’s workplace environment. The course combines theoretical, how-to information, with practical applications. Students are required to draw on their own experiences, to research information, and to apply their knowledge to typical workplace situations. The course provides a balance of hard and soft skills. The soft skills students will develop and apply to realistic case studies include communication, writing, planning and organizing, and time management. The hard skills students will develop and apply include setting goals and objectives, preparing meeting checklists, and developing strategies. At the end of the course there is a final exam. A certificate is issued upon successful completion of this course.
Word Processing and Spreadsheet – Level 1 courses or equivalent.
Course manual provided for on-going reference. Upon completion of the course, there is a final exam. Participants who receive 75% or higher on their exam will receive a certificate.
Lesson 1: Workplace Fundamentals; Workplace Information; Employability Skills; Workplace Attitude and Etiquette; On the Job; Workplace Health and Safety
Lesson 2: Self-Empowerment; Office Culture; Thinking; Learning; Listening; Reading
Lesson 3: Creating and Organizing Work Groups or Teams; Group or Team Development Process; Group/Team Needs, Positive Influences and Non- Supportive Roles; Co-operating in Teams
Lesson 4: Conflict Fundamentals; Symptoms of Escalating Conflict; Sources of Conflict and the Conflict Process; Difficult Personality Types; Handling and Resolving Conflict; Building and Maintaining Positive Relationship
Lesson 5: Career Options; Job Enrichment; Job Advancement; Annual Reviews; Mission Statements, Goals, Objectives and Action Plans
Lesson 6: Job Stress; Time Management
Lesson 7: Fundamentals of Writing; Prewriting; Writing; Proofreading and Editing
Lesson 8: Communication; Communicating Effectively; Non-Verbal Communication; Presenting Yourself and Your Ideas
Lesson 9: Meeting Fundamentals; Meeting Planning and Procedures; The Meeting; After the Meeting; Dealing with Criticism
Lesson 10: Intrapreneurship; Intrapreneurship Concepts; Idea- Generation; Assertiveness