Program Info:
Admission Requirements
- Excellent communication and interpersonal skills and a strong commitment to confidentiality and integrity
- Excellent organizational and time-management skills
- Completion of the ‘Wonderlic’ Scholastic Level Equivalent test with a score of 20 points or better
- Successful completion of admissions interview and testing for adequate entry-level skills
- Completion of Grade 12 or equivalent and meet the minimum provincial age requirement
- A clear, relevant Criminal Record Check
- A good command of the English language (both written and oral)
- An adequate level of physical health to meet the requirements of the program and prospective employer
Program Highlights
With the aging population, the tremendous increase in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce, as well as to raise the skill level of that workforce. This program is designed to provide employment-ready, comprehensively trained graduates. Successful graduates will be eligible to achieve the CMAP – Certified Medical Assisting Professional designation in addition to their diploma. These graduates are fully qualified to work in a hands-on administrative/clinical support capacity in the medical field.
* Not all programs are offered at each location.
Career Opportunities
Graduates of this program are qualified to work in a wide variety of healthcare settings and occupations. Job titles vary per location, but graduates are an integral part of many healthcare settings, including:
- Hospital admitting/ER departments, such as switchboard, cashier, information, patient registration, and morgue
- Ambulatory outpatient departments
- Diagnostic lab/x-ray departments
- Medical finance and administrative departments
- OR booking/bed booking
- Health records departments
- Long-term and extended care departments
- Physicians’ offices and clinics
- Mental healthcare & allied healthcare centres
- Walk-in care centres
- Daycare and ambulatory clinics
- Complementary and alternative medicine clinics (e.g., chiropractic and acupuncture centres)
- Research facilities
- Lab & x-ray clinics
- Physiotherapy and occupational therapy clinics
- Group homes and community living societies
- Medical supply companies
- Insurance companies
- Fitness and wellness centres
CORE COURSES
Upon completion of the program the participant must demonstrate the following core competencies:
- Keyboarding
Minimum 55 words per minute (WPM). - Operating Systems
Basic level of proficiency in a Windows operating system - Word Processing
Advanced level of proficiency in Microsoft Word - Spreadsheets
Intermediate level of proficiency in Microsoft Excel - Database Management
Basic level of proficiency in Microsoft Access - Healthcare
Grammar/Writing Skills for Health Professionals, Math for Health Professionals, Introduction to Medical Terminology, CPR (Level C), First Aid, Medical Transcription, Medical Office Procedures, Medical Receptionist Practical Simulation, and EHR Billing and Coding - Office Skills
Basic Bookkeeping Level 1 and Sage 50 Premium Accounting - Business Skills
Business Correspondence Level 1 - Job Readiness/Employability Skills
Job Search and On-the-Job Training