Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
The Medical Information Assistant certificate program prepares students to work in healthcare establishments as executive/senior assistants. The program provides students with comprehensive medical administrative knowledge and office skills to make them successful as assistants in healthcare settings.
* Not all programs are offered at each location.
This program targets the student who is not seeking an entry-level position; it targets the mature student who is looking to re-enter the workforce or change careers. Medical Information Assistants provide support to senior level executives in clinics, hospitals, associations, and other establishments. Upward mobility in this role is possible with experience, motivation, dedication, and a positive attitude.
Upon completion of the program the participant must demonstrate the following core competencies:
Minimum 25 words per minute (WPM)
- Operating Systems
Basic level of proficiency in a Windows operating system
- Word Processing
Intermediate level of proficiency in Microsoft Word
Basic level of proficiency in Microsoft Excel
Basic level of proficiency in Microsoft PowerPoint
- Database Management
Basic level of proficiency in Microsoft Access
- Office Skills
Office Procedures Level 1 and basic level of proficiency in Microsoft Outlook
- Business Skills
Customer Service & Business Correspondence Level 1
Introduction to Medical Terminology, Medical Office Procedures, and Medical Receptionist Practical Simulation
- Job Readiness/Employability Skills
Job Search & Résumé Writing