Dental Receptionist Training Program

Become a Dental Receptionist or Dental Administrative Assistant with the Dental Administrative Assistant Diploma

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Program Info:

Admission Requirements

  • Excellent communication and interpersonal skills
  • A strong commitment to confidentiality and integrity
  • Excellent organizational and time-management skills
  • Successful completion of admissions interview and testing for adequate entry-level skills
  • Completion of Grade 12 or equivalent and meet the minimum provincial age requirement
  • Two letters of reference regarding personal character
  • Good command of the English language (both written and oral)
  • N-95 Mask Fit Testing which may be a mandatory requirement based on provincial requirements
  • Hepatitis B, other vaccinations and/or a TB test may be required

Of Interest To

Individuals with a strong desire to work as an integral part of the healthcare team, and who also:

  • Enjoy performing a variety of duties in a caring, gracious and professional manner
  • Place a high value on confidentiality, discretion, support, and detachment
  • Have a keen interest in gaining knowledge in the healthcare services field
  • Demonstrate a strong personal and professional commitment to achieving excellence in a healthcare administrative capacity

Program Notes

Financial assistance may be available to qualified students.

Graduation requirements: students must achieve a minimum program mark of 75% to obtain a diploma, as well as the successful completion of a 160-hour work experience.

* Not all programs are offered at each location.

Available At...

Career Opportunities

These graduates are qualified to work as a dental receptionist or similar hands-on administrative and supporting roles in a wide variety of dental settings and occupations, including the nine types of dental offices:

  • Endodontists: specialize in root canal
  • Maxillofacial Radiologists: use imaging technology to diagnose disease in the head and neck
  • Oral and Maxillofacial Surgeons: operate on the jaws and mouth
  • Orthodontists: straighten teeth with braces/retainers
  • Pediatric Dentists: specialize in children’s teeth
  • Periodontists: specialize in gum disease
  • Prosthodontists: replace missing teeth with bridges, crowns or dentures
  • Public Health Dentists: promote preventative dentistry in the community:

Program Breakdown

Part A: Computer and Business Office Skills

  • Introduction to Keyboarding
  • Keyboard Skill Building Level 1 and Level 2
  • Microsoft Windows Level 1
  • Microsoft Word Levels 1, Level 2, and Level 3
  • Microsoft Excel Level 1
  • Microsoft Access Level 1
  • Microsoft Outlook Level 1
  • Basic Bookkeeping Level 1
  • Basic Bookkeeping Level 1
  • Job Search and Résumé Writing

Part B: Dental Administrative/Clinical

  • Dental Administrative Assistant Level 1
  • Dental Administrative Assistant Level 2
  • Dental Administrative Assistant Level 3

Part C: Worksite Externship

  • Preceptorship

  • Program Type:

    Diploma

  • Anticipated salary:

    C$30,282 – C$53,441 (Information from PayScale Canada)

  • Program Duration:

    31 weeks (27 weeks in class, 4 weeks practicum)

  • Program Notes:

    Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.

  • Program Category:

    Health and Wellness

Program Syllabus:

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Courses Available in Ontario At

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