Medical Receptionist

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Program Info:

Admission Requirements

Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Program Highlights

The objective of this program is to provide the student with opportunities to acquire and apply Medical Receptionist knowledge and skills to meet the demands of today’s businesses.

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Career Opportunities

Careers which correspond to the skills learned include:

  • Dental Receptionist
  • Physician’s Receptionist
  • Optometrist’s Receptionist
  • Medical Receptionist


Upon completion of the program the participant must demonstrate the following core competencies:

  • Keyboarding
    Minimum 40 words per minute (WPM)
  • Operating Systems
    Basic level of proficiency in a Windows operating system
  • Word Processing
    Advanced level of proficiency in Microsoft Word
  • Spreadsheets
    Basic level of proficiency in Microsoft Excel
  • Database Management
    Basic level of proficiency in Microsoft Access
  • Job Readiness/Employability Skills
    Thought Patterns for a Successful Career and Job Search and Resume Writing
  • Office Skills
    Internet Fundamentals, basic level of proficiency in Microsoft Outlook, Office Procedures Level 1, Punctuation and Writing Skills, and Basic Bookkeeping Level 1
  • Help Desk & Call Centre Skills
    Telephone Communication Skills
  • Business Skills
    Customer Service Essentials, Business Correspondence Level 1, and Business Math
  • Healthcare
    Introduction to Medical Terminology, Medical Office Procedures, Medical Transcription, and EHR, Billing and Coding
  • Practicum for Medical Receptionist
  • Program Type:


  • Anticipated salary:

    C$24,934 – C$41,854 (Information from PayScale Canada)

  • Program Duration:

    40 Weeks

  • Program Notes:

    Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.

  • Program Category:


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