Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
The objective of this program is to provide the student with opportunities to acquire and apply Medical Receptionist knowledge and skills to meet the demands of today’s businesses.
* Not all programs are offered at each location.Available At...
Careers which correspond to the skills learned include:
- Dental Receptionist
- Physician’s Receptionist
- Optometrist’s Receptionist
- Medical Receptionist
Upon completion of the program the participant must demonstrate the following core competencies:
Minimum 40 words per minute (WPM)
- Operating Systems
Basic level of proficiency in a Windows operating system
- Word Processing
Advanced level of proficiency in Microsoft Word
Basic level of proficiency in Microsoft Excel
- Database Management
Basic level of proficiency in Microsoft Access
- Job Readiness/Employability Skills
Thought Patterns for a Successful Career and Job Search and Resume Writing
- Office Skills
Internet Fundamentals, basic level of proficiency in Microsoft Outlook, Office Procedures Level 1, Punctuation and Writing Skills, and Basic Bookkeeping Level 1
- Help Desk & Call Centre Skills
Telephone Communication Skills
- Business Skills
Customer Service Essentials, Business Correspondence Level 1, and Business Math
Introduction to Medical Terminology, Medical Office Procedures, Medical Transcription, and EHR, Billing and Coding
- Practicum for Medical Receptionist
C$24,934 – C$41,854 (Information from PayScale Canada)
Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.
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