Dental Administrative Assistant

Dental Administrative Assistant

Program Info:

Admission Requirements

  • Excellent communication and interpersonal skills
  • A strong commitment to confidentiality and integrity
  • Excellent organizational and time-management skills
  • Successful completion of admissions interview and testing for adequate entry-level skills
  • Completion of Grade 12 or equivalent and meet the minimum provincial age requirement
  • Two letters of reference regarding personal character
  • A recent, clear Criminal Records Check.
  • Good command of the English language (both written and oral)

Program Highlights

With an aging population, the tremendous advances in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. This program is designed to provide employment-ready, comprehensively trained graduates.

This program provides students with the basic knowledge, skills, and work experience needed to become permanently employable in any medical setting, with special skills suited to working in a dental practice.

Successful graduates will earn the CMAP – Certified Medical Assisting Professional designation, in addition to their diploma. They are fully qualified to work in a hands-on administrative/clinical support capacity in any medical field, such as dental practices (both large and small), as well as in a variety of healthcare industries.

* Not all programs are offered at each location.

Career Opportunities

Graduates of this program are qualified to work in a wide variety of healthcare settings and occupations. Job titles vary, but graduates are an integral part of many healthcare settings, such as:

  • Hospital nursing units or outpatient departments
  • Hospital admitting/ER departments (e.g., switchboard, cash desk, information centre, patient registration, and morgue)
  • Ambulatory/outpatient departments
  • Diagnostic lab/x-ray departments
  • Medical finance and administrative departments
  • Health records departments
  • long term and extended care departments
  • Physicians’ offices, clinics, mental healthcare centres, and allied healthcare centers
  • Walk-in care centers
  • Day care and ambulatory clinics
  • Group homes and community living societies
  • Insurance companies
  • Operating room booking/bed booking
  • Complementary and alternative medicine clinics (e.g., chiropractic and acupuncture centres)
  • Physical and occupational therapy clinics
  • Medical supply companies
  • Dental practices (private and corporate)

CORE COURSES

  • Keyboarding
    Minimum 40 words per minute (WPM).
  • Operating Systems
    Basic level of proficiency in a Windows operating system
  • Word Processing
    Intermediate level of proficiency in Microsoft Word
  • Spreadsheets
    Basic level of proficiency in Microsoft Excel
  • Business Skills
    Customer Service
  • Office Skills
    Microsoft Outlook Level 1, Basic Bookkeeping Level 1, Introduction to the Internet, and Introduction to Personal Computers for End Users
  • Help Desk & Call Centre Skills
    Telephone Communication Skills
  • Healthcare (Instructor-Led)
    Dental Administrative Assistant Level 1 and Level 2, Career Vitals Exercises, and Placement

Program Type:

Diploma

Anticipated salary:

C$31,200 – C$56,160
(Information from PayScale Canada)

Program Duration

27 Weeks

Program Notes:

Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.

Program Category:

Program Syllabus:

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