A strong commitment to confidentiality and integrity
Excellent organizational and time-management skills
Successful completion of admissions interview and testing for adequate entry-level skills
Completion of Grade 12 or equivalent and meet the minimum provincial age requirement
Two letters of reference regarding personal character
A recent, clear Criminal Records Check.
Good command of the English language (both written and oral)
Program Highlights
With an aging population, the tremendous advances in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. This program is designed to provide employment-ready, comprehensively trained graduates.
This program provides students with the basic knowledge, skills, and work experience needed to become permanently employable in any medical setting, with special skills suited to working in a dental practice.
Successful graduates will earn the CMAP – Certified Medical Assisting Professional designation, in addition to their diploma. They are fully qualified to work in a hands-on administrative/clinical support capacity in any medical field, such as dental practices (both large and small), as well as in a variety of healthcare industries.
* Not all programs are offered at each location.
Career Opportunities
Graduates of this program are qualified to work in a wide variety of healthcare settings and occupations. Job titles vary, but graduates are an integral part of many healthcare settings, such as:
Hospital nursing units or outpatient departments
Hospital admitting/ER departments (e.g., switchboard, cash desk, information centre, patient registration, and morgue)
Ambulatory/outpatient departments
Diagnostic lab/x-ray departments
Medical finance and administrative departments
Health records departments
long term and extended care departments
Physicians’ offices, clinics, mental healthcare centres, and allied healthcare centers
Walk-in care centers
Day care and ambulatory clinics
Group homes and community living societies
Insurance companies
Operating room booking/bed booking
Complementary and alternative medicine clinics (e.g., chiropractic and acupuncture centres)
Physical and occupational therapy clinics
Medical supply companies
Dental practices (private and corporate)
CORE COURSES
Keyboarding
Minimum 40 words per minute (WPM).
Operating Systems
Basic level of proficiency in a Windows operating system
Word Processing
Intermediate level of proficiency in Microsoft Word
Spreadsheets
Basic level of proficiency in Microsoft Excel
Business Skills
Customer Service
Office Skills
Microsoft Outlook Level 1, Basic Bookkeeping Level 1, Introduction to the Internet, and Introduction to Personal Computers for End Users
Help Desk & Call Centre Skills
Telephone Communication Skills
Healthcare (Instructor-Led)
Dental Administrative Assistant Level 1 and Level 2, Career Vitals Exercises, and Placement
Program Type:
Diploma
Anticipated salary:
C$31,200 – C$56,160
(Information from PayScale Canada)
Program Duration
27 Weeks
Program Notes:
Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.
