Course Info:
Course Introduction
This course is designed to prepare students for the CompTIA A+ 220-1002 certification exam. The 220-1002 certification exam is the second exam towards the CompTIA A+ Certification and covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X, and Linux. It also addresses security, the fundamentals of cloud computing, and operational procedures.
In this course students obtain the skills and knowledge required to install, configure, optimize, troubleshoot, repair, upgrade, and perform preventative maintenance on PCs, mobile and digital devices. You will also learn to implement security solutions for operating systems, mobile devices, workstations and data, physical security and implement security with operational procedures.
Course Prerequisites
Personal Computer Fundamentals for Technical Users course or equivalent knowledge of personal computers, basic networking, and security, and the CompTIA A+ 220-1001 course.
Course Notes
A student textbook is provided for on-going reference. There is a final exam upon completion of the course. Participants who receive 75% or higher on their exam will receive a certificate.
Due to the dynamic nature of the IT industry, job success mandates that an individual not only learns the theory, but also obtains the skills to locate resources that provide answers and help solve problems on the job. We encourage our students to develop research and study skills that will help them make the transition from the classroom to the work environment. Independent thinking is required of anyone considering IT courses and a career in Information Technology.
Course Breakdown
Module 1:
Introduction to client-side operating systems and
their installations
Module 2:
Windows installation and upgrade considerations,
and drive partitioning, disk formatting, function of
the system volume to ensure successful
installation for all operating system types
Module 3:
Understanding and using Windows management
utilities in both the command line and the GUI to
perform network diagnostics, manage disks, and
maintain systems
Module 4:
Using Windows Administrative Tools and
performing memory diagnostics, disk
management, and system maintenance
Module 5:
Accessing and configuring various system features
and components with Windows Control Panel
applets
Module 6:
Configuration requirements and considerations for
application rollouts, networking security, and
remote connections for all types of operating
systems
Module 7:
Core security principles and technologies for
protecting employees, networks, and intellectual
properties from the emergent threats of the 21st
century
Module 8:
Introduction to the essentials of security for
Active Directory administration, user
management controls, and file and disk
encryption
Module 9:
Using common troubleshooting tools and
methods with a systematic approach
towards recognizing common symptoms
and applying common solutions
Module 10:
Outlining safety standards and best
practices for developing an implementation
handbook that contains business policies,
networking diagrams, regulatory and
compliance, standards, and many other
policies
Module 11:
Using Credential Manager, BitLocker,
Device Manager, Sync Center, and the
many Windows system utilities for defining
critical system operations
Test Preps
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