This program is designed to provide employment-ready, comprehensively trained graduates. Successful graduates will be eligible to achieve the CMAP – Certified Medical Assisting Professional designation in addition to their diploma.

    These graduates are fully qualified to work in a hands-on administrative/clinical support capacity in any medical field. They will participate in the delivery of a variety of healthcare industry tasks, including:

    • Patient reception and customer service
    • Bed booking, OR booking, patient registration, and patient scheduling
    • Health Information Management
    • Basic dictation and transcription
    • Patient filing methods and record keeping
    • Supplies and inventory, correspondence, and mail processing
    • Banking services and procedures
    • Billing and collection procedures
    • Coding and claims processing
    • Patient positioning and draping
    • Aseptic concepts and infection control
    • Vitals signs, CPR, and First Aid
    • Clinical assistance with patient exams
    • Patient education

    Admission Requirements

    • Excellent communication and interpersonal skills, and a strong commitment to confidentiality and integrity
    • Excellent organizational and time-management skills
    • Completion of the ‘Wonderlic’ Scholastic Level Equivalent test – with a score of 20 points or better
    • Successful completion of admissions interview and testing for adequate entry-level skills
    • Completion of Grade 12 or equivalent, and meet the minimum provincial age requirement
    • A clear relevant Criminal Records Check
    • A good command of the English language (written and oral)
    • An adequate level of physical health to meet the requirements of the program and prospective employment

    *Not all programs are offered at each location.

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British Columbia Faculties

Customer Service

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Certificate Programs

Customer Service Representative

Home Inspection

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Home Inspection

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Diploma Programs

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Ontario Faculties

Not all Programs available at all locations.