Kamloops

Academy of Learning Career College

Accounting & Business Technology Diploma

The Accounting & Business Technology Diploma program provides students with opportunities to acquire and apply the knowledge of business concepts and office skills to meet the demands of today’s business environment.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The knowledge to work with confidential budget information.
  • The ability to process financial reports and memoranda.
  • Professional skills in high demand by employers. These skills include: team-work, communication, customer service, leadership, research and problem solving.
  • The understanding of how to produce statistical reports and accounting data.
  • The ability to maintain files and records and perform a wide range of office support functions.
Career Opportunties
The computerized accounting sector is one of the fastest growing areas. Excellent opportunities exist for skilled persons.
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Accounting Administrator Diploma with ACCPAC

The Accounting Administrator Diploma with ACCPAC program provides students with opportunities to acquire and apply the knowledge of bookkeeping, office skills, and accounting to meet the demands of today’s business.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The knowledge on how to assist all levels of management in basic accounting functions.
  • The ability to perform junior accounting functions.
  • The understanding to produce statistical reports and memoranda.
Career Opportunties
  • Accounting Assistant
  • Assessment Clerk
  • Accounting/Auditing Clerk
  • Costing Clerk
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Accounting & Payroll Administrator Diploma

The Accounting & Payroll Administrator Diploma program provides students with the necessary skills and knowledge required to provide supervision in the payroll department. Students become familiar with basic payroll practices and procedures, and are eligible to apply to the Canadian Payroll Association (CPA) for Payroll Compliance Practitioner (PCP) certification. In addition students also gain skills and experience in business correspondence, office procedures, business supervisory skills, and performing a job search.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The knowledge to implement efficient work processes.
  • An understanding how to coordinate, assign, and review the work of clerks and administrators.
  • The ability to examine and verify accuracy of work.
  • The background to authorize routine payments, credits, deposits, and withdrawals.
  • The skills to supervise and train staff in payroll processing.
  • The capability to interpret laws, ordinances, regulations, contract provisions, and procedures related to payroll processing.
  • The training to be able to prepare reports and analyses of payroll expenditures.
Career Opportunties
  • Payroll Supervisor
  • Accounting Supervisor
  • Bookkeeping Supervisor
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Business Administration Diploma

The Business Administration Diploma program prepares the student for the demands of today’s fast paced business environment. Students learn business knowledge, management, administration skills, practical tools and focuses on utilizing technology, e-commerce, business correspondence, office procedures, project management, and employment strategies.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • A solid foundation in basic principles of a business; current computer applications, marketing, accounting, and business law.
  • An introduction to business management and administration for every size of organization.
  • Professional skills include: teamwork, communication, customer service, leadership, research and problem solving.
Career Opportunties
  • Assistant Office Manager
  • Administrative Officer
  • Administrative Services Coordinator
  • Financial Assistance Administrator
  • Banking and Insurance Clerk
  • Management Trainee
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Conference And Event Planner Diploma

The Conference and Event Planner Diploma program is designed to prepare students for careers in the fast-paced and exciting world of conference and event management. Its objective is to expose students to a broad range of knowledge and processes, administration skills, and practical tools that will assist them in dealing with situations within a conference and event planning related career.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The knowledge and skills necessary to lead and/or assist in the development and/or implementation of conferences and events.
  • An introduction to the most relevant aspects of planning and coordination of event logistics.
  • Professional skills in high demand by employers such as negotiating, decision making, team-work, communication, customer service, leadership, research and problem solving.
  • Proficiency in Microsoft Office Applications.
Career Opportunties
  • Conference and Meeting Planner
  • Conference Planner
  • Conference Services Officer
  • Convention Coordinator
  • Event Planner
  • Special Events Organizer
  • Trade Show Planner
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Project Administration Diploma

The Project Administration Diploma program is positioned as an entry level opportunity to this profession and will provide students with a competitive advantage in this untapped market segment. The program provides the basic foundation to work towards industry certification through the Project Management Institute (PMI), specifically the Certified Associate in Project Management (CAPM) designation. This certification provides students with an opportunity for career growth and advancement.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The ability to assist the Marketing Manager with a wide range of marketing activities. Also prepare desktop publishing and develop sales collateral, proposals, brochures, newsletters using Microsoft Publisher, Photoshop Basics and Illustrator Basics.
  • Exposure to direct mail, outbound calls, mass e-mail, broadcast campaigns, marketing events and trade shows, public relations, and other marketing tools.
Career Opportunties
  • Administrative Officer
  • Administrative Services Coordinator
  • Business Services Officer
  • Implementation Officer
  • Office Coordinator
  • Planning Officer
  • Public Trustee
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Sales Professional Diploma

In the Sales Professional Diploma program students will learn that with an evergrowing and competitive market, companies are constantly searching for highly professional and motivated salespeople. The sales professional understands that it is not so much what you do, but “how” you do it. This includes providing exceptional customer value. There is a strong desire now to build a relationship with a Sales Professional who provides value and not just communicates it.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The knowledge and skills necessary to manage relationships and key accounts.
  • An understanding of the sales profession and the environments in which they will be selling.
  • The opportunity to explore the consultative selling approach and various selling processes in depth.
  • Professional skills to develop sale proposals and deliver effective sales presentations.
  • The ability to assess their potential clients and adjust their personality style to successfully build rapport with each client.
Career Opportunties
  • Account Executive
  • Broker, Merchandiser
  • Salesperson
  • Sales Agent
  • Exporter, Sales Consultant
  • Sales Representative
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Community Service Worker Diploma

With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce and raise the skill level of that workforce.

A well-trained Community Service Worker (CSW) is equipped with a flexible, adaptable career. Social and community service workers administer and implement a variety of social assistance programs and community services. They assist clients to address personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities, and other establishments.

Admissions Requirements
  • Clear Criminal Record Check with Vulnerable Sector Check
  • 19 years of age or older (varies, depending on province-specific ministry requirements)
  • Grade 12 or equivalent, or Mature Student Status with successful completion of CAST testing
  • Completion of Wonderlic SLE admission test with minimum score of 18
Objectives
  • Comprehensive community service worker knowledge, including psychology, sociology, family life, mental health, addictions, criminology, at-risk populations, case management, counselling, ethics, business communication, report writing, and government and social services
  • Full range of computer and office skills, including current software applications, keyboarding skills, and personal and professional development
  • On-site work experience through participation in a 160-hour placement at an approved CSW facility
Career Opportunties
  • Healthcare and social assistance
  • Nursing and residential care facilities
  • Youth centres
  • Individual and family services
  • Youth protection services
  • Public administration
  • Civic and social organizations
  • Social advocacy
  • Grant-making organizations
  • Provincial government
  • Out-patient care centres
  • Local community service centres (e.g., CLSC)
  • Vocational rehabilitation services
  • Educational services
  • Hospitals
  • Community food and housing
  • Emergency relief services
Apply Now

Call Centre Customer Representative Diploma

The Call Centre Customer Representative Diploma program offers students the opportunity to acquire the skills required by many companies that specialize in customer service and outbound marketing services, and to provide skills to facilitate promotions in their chosen profession. This program provides graduates with the necessary skills to answer enquiries and provide information regarding an establishment’s goods, services, and policies, and to provide excellent customer service when receiving orders or payments and processing requests for services.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The skills to answer, in person or on the phone, enquiries from customers and investigate complaints.
  • The understanding on how to take customer orders, respond to enquiries about these orders, and promote the organization’s goods or services.
  • The ability to explain the type and cost of services offered, order services, and provide information about claims, billings and accounts.
Career Opportunties
  • Inbound/Outbound Marketing
  • Order Desk support and Reservations to Team Leaders
  • Call Centre Agent
  • Call Centre Supervisor
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Health Care Assistant Diploma

The Health Care Assistant Program is designed to provide the knowledge and practical skills training required for an employment-ready trained graduate as a Health Care Assistant / Long Term Care Aide / Resident Care Aide. With the aging population and the demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce, as well as to raise the skill level of that workforce.

Admissions Requirements
  • Completion of Grade 12 or equivalent mature student status and a passing grade on the admissions test. Clear Criminal Record Check.
  • Other medical tests (TB Test) or proof of vaccinations may be required.
Objectives
  • Comprehensive knowlege of how to assist with care plans.
  • Training to effectively perform basic nursing skills.
  • Skills to observe intelligently report accurately on residents of care facility.
Career Opportunties
Graduates will have the skills necessary for employment in one of the following setting:
  • Community health care agencies
  • Long-term health care facilities
  • Retirement homes
  • Group homes
  • Private hospitals
  • Private duty Adult daycares
  • Hospices
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Medical Office Assistant Diploma

The Medical Office Assistant Diploma is designed to provide employment-ready, comprehensively trained graduates. Successful graduates will be eligible to achieve the CMAP® - Certified Medical Assisting Professional designation in addition to their diploma. Graduates of the program will be fully qualified to work in a hands-on administrative or clinical capacity in a medical field.

Admissions Requirements
  • Clear Criminal Record Check
  • Completion of Grade 12 or equivalent (or satisfactory completion of CAST testing)
  • Satisfactory completion of Wonderlic SLE test
  • Other medical tests (TB Test) or proof of vaccinations may be required
Objectives
  • Comprehensive medical administrative knowledge, which includes medical terminology, anatomy and physiology, pharmacology, hospital and medical office administrative and clinical procedures.
  • Training in a full range of computer and office skills, including current software applications, keyboarding skills to 40 wpm, general office management, accounting, personal and professional development and customer service.
  • On-site work-experience through participation in a one month clinical externship at an approved healthcare facility.
Career Opportunties
  • Medical Secretary
  • Medical Administrator
  • Medical Office Manager
  • Clinical Assistant
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Medical Office Assistant with Unit Clerk Diploma

The Medical Office Assistant with Unit Clerk Diploma is designed to provide employment-ready, comprehensively trained graduates. Successful graduates will be eligible to achieve the CMAP® - Certified Medical Assisting Professional designation in addition to their diploma. Graduates of the program will be fully qualified to work in a hands-on administrative or clinical capacity in a medical field.

Admissions Requirements
  • Clear Criminal Record Check
  • Completion of Grade 12 or equivalent (or satisfactory completion of CAST testing)
  • Satisfactory completion of Wonderlic SLE test
  • Other medical tests (TB Test) or proof of vaccinations may be required
Objectives
  • Comprehensive medical administrative knowledge, which includes medical terminology, anatomy and physiology, pharmacology, medical office and clinical administrative procedures
  • In-depth hospital administrative knowledge of nursing units, emergency response codes, infection control and treatment procedures, including an understanding of mental disorders and treatments, workplace ethics, and processing medication, laboratory and doctors’ orders
  • Full range of computer and office skills, including current software applications, keyboarding skills, bookkeeping, and personal and professional development
  • On-site work experience through participation in a 160 hour Clinical Preceptorship at an approved healthcare facility
Career Opportunties
  • Graduates may form an integral part of many healthcare settings, including:
    • Physicians’ Offices
    • Clinics
    • Walk-in Care Centres
Apply Now

Computer Service Technician Diploma

The Computer Service Technician Diploma program prepares students to deal with the problems they may encounter when servicing personal computers. It provides in-depth knowledge of computer hardware. Students will gain experience by performing hardware configuration-related activities. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The necessary technical skills relating to maintenance and repair to PC hardware.
  • The understanding of the design and application of PC software and operating systems.
Career Opportunties
  • Computer Service Technician
  • Electronic Service Technician Supervisor
  • Field Service Technician
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Computer Software Support Diploma

This program offers students the opportunity to acquire the skills in the most popular computer software applications used in today’s business environment. Graduates will have the skills and knowledge necessary to function effectively in an office.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test. Please contact your local college for additional admission requirements.
Objectives
  • Proficiency in all aspects of computer software applications.
  • The ability to update and extract data for office support.
  • The skills to research new software.
  • The knowledge to assist in an office with technical support.
Career Opportunties
Graduates of this program have a wide and varied choice of positions available to them. Prospective employers include businesses of various sizes and types.
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Network Administrator Diploma

The Network Administrator Diploma program provides students with the necessary skills and knowledge to plan, install, and provide routine control and manage situations in relation to quality communications network services in an information system. It will provide in-depth knowledge on evaluating communications hardware, software and transmission service alternatives against changing business requirements, maintaining links with network suppliers, support for systems; localizing and rectifying faults in networks and handling non-routine problems. It will also provide expertise and practical assistance in delivering service that complies with statutory and other standards as well as strategic and tactical plans. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+, CompTIA Security+, MCTS, and MCITP Server Administrator.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The ability to provide day-to-day onsite administrative support for software users in a variety of environments.
  • The understanding to maintain, troubleshooting and administer the use of local area networks (LAN), wide area networks (WAN), hardware, software and related computer equipment.
  • The skills to design and configure networks, recommend purchases of application servers, peripherals, and software.
  • The training to evaluate, install and support computer hardware, networking software, and operating system software.
Career Opportunties
  • Hardware Installation Coordinator
  • Network Administrator
  • Network Support Technician
  • Network Operator
  • Local Area Network (LAN) Administrator
  • Local Area Network (LAN) Technician
Apply Now

PC Support Specialist Diploma

The PC Support Specialist Diploma program prepares students to effectively manage the problems they may encounter when supporting personal computers in an office environment. It provides in-depth knowledge of both computer hardware and software. Students gain experience by performing hardware configuration-related activities. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+.

Successful student may choose to progress to advanced qualifications such as MCSA, MCSE or MCITP.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The necessary skills to provide technical support to end users within a small to medium size office.
  • The ability to troubleshoot hardware and software problems.
  • An understanding of how to replace and install new computer hardware.
  • The knowledge to support all aspects of computer software applications and operating systems.
Career Opportunties
  • Help Desk Technician
  • User Support Technician
  • Call Centre Agent – Technical Support
  • Hardware Installation Technician
  • Computer Help Desk Supervisor
Apply Now

Accounting Clerk Certificate

The Accounting Clerk Certificate program provides students with the skills necessary to apply the knowledge of elementary accounting processes, business concepts and office procedures to meet present day business demands. The objective of this program is to prepare students for an entry position into accounting in a short duration of time. This could lead to further accounting training and career advancement if the student demonstrates interest and has aptitude.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The knowledge to calculate, prepare and issue account-related documents.
  • The ability to code, total, batch, enter, verify and reconcile transactions.
  • The skills to compile budget data and documents.
  • The understanding of how to calculate costs of materials, overhead and other expenses
Career Opportunties
  • Accounting Clerk
  • Audit Clerk
  • Billing Clerk
  • Budget Clerk
  • Costing Clerk
  • Deposit Clerk
  • Finance Clerk
  • Freight-Rate Clerk
  • Invoice Clerk
  • Ledger Clerk
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Accounting Bookkeeper Certificate

The objective of the Accounting Bookkeeper Certificate program is to provide the student with opportunities to acquire and apply the knowledge of computerised accounting procedures, business concepts and office skills to meet the demands of today’s business.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The ability to assist all levels of management
  • The skills to produce statistical reports and memoranda.
  • The skills to perform basic accounting duties.
Career Opportunties
Individuals with knowledge in computerized accounting procedures play an integral role in the financial sector of any company.
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Payroll Administrator Certificate

The objective of the Payroll Administrator Certificate program is to provide students with the necessary skills and knowledge required to perform payroll administrative responsibilities in the payroll department and to be able to apply payroll legislation. Students become familiar with basic payroll practices and procedures, and are eligible to apply to the Canadian Payroll Association (CPA) for Payroll Compliance Practitioner (PCP) certification. In addition to accounting and payroll expertise, students gain skills and experience in word processing, spreadsheet applications, telephone communication skills and performing a job search.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The skills to maintain records of employee attendance, leave, and overtime.
  • The ability to calculate pay and benefit entitlements in Canadian and other currencies using manual or computerized systems.
  • The knowledge to prepare and verify statements of earnings for employees.
  • The ability to provide information to employees on payroll matters, benefit plans, and collective agreement provisions.
  • The skills to compile statistical reports, statements, and summaries related to pay and benefits accounts, and prepare period-end reports.
  • The necessary skills to operate computing, calculating and other office equipment.
Career Opportunties
  • Benefits Officer
  • Pay and Benefits Administrator/Clerk
  • Salary Administration Officer
  • Pay Advisor/Clerk
  • Payroll Officer/Clerk
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Payroll Clerk Certificate

The Payroll Clerk program provides students with the skills necessary to perform basic payroll administrative responsibilities with some understanding of payroll regulations and legislation.

The Canadian Payroll Association’s (CPA) courses covered in this program apply towards the CPA’s Payroll Compliance Practitioner (PCP) certification.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The skills to provide timely and accurate processing of payrolls and report payroll matters to related government bodies.
  • The ability to prepare monthly journal entries, reconcile accounts and process payments and company expenses
  • The skills to manage year-end process: Canadian and US payroll.
Career Opportunties
Successful candidates can pursue careers in the financial sector, specially payroll, benefits, insurance, claims, and mortgage.
Apply Now

Business Management Certificate

The Business Management Certificate is designed to prepare students for management and supervisory level positions in today’s fast-paced business environment. Its objective is to help students who are seeking to reenter the business sector, or who are currently working and wish to upgrade their business and supervisory skills in order to further their career.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • A solid foundation in basic principles of a business environment, including current computer applications, marketing and sales, and customer service.
  • An introduction to the most relevant aspects of business management and administration.
  • Professional skills in high demand by employers. These skills include: teamwork, communication, customer service, leadership, research, and problem solving.
  • A solid knowledge of business practices and principles. It also develops the student’s ability to relate and apply this knowledge to their current work environment.
  • The skills to provide basic office accounting.
Career Opportunties
Graduates of this program are prepared for a variety of supervisory and management trainee positions in a broad range of employment settings.
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Human Resource Administration Certificate

The Human Resources Administration Certificate provides students a foundation in this high-demand business field. The program provides students with comprehensive knowledge of current office and business skills including proficiency in Human Resource Management, Business Law & Ethics, Microsoft applications and Payroll Compliance Legislation.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The understanding of how to administer day-to-day HR functions.
  • The skills to process and verify documentation relating to staffing, recruitment, performance evaluation, etc.
  • The ability to maintain and update employee information.
Career Opportunties
  • Human Resources Assistant
  • Personnel Assistant
  • Staffing Assistant
  • Training Clerk
  • Employment Clerk
  • Labour Relations Clerk
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Sales Associate Certificate

The Sales Associate Certificate program provides students with the sales skills necessary to meet the demands of today’s retail business. This program is designed to engage students in basic sales training giving them a good start in any sales position.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The understanding of how to greet customers; and discuss merchandise or services sought for purchase, rental or lease.
  • The ability to estimate or quote prices and terms, and prepare contracts; accept payments.
  • The skills to assist in display of merchandise and maintain sales records.
Career Opportunties
Sales Associates sell, rent or lease a range of technical and non-technical goods and services directly to consumers. Job titles include: audio equipment salesperson, automobile salesperson, car rental agent, clothing salesperson, department store clerk, furniture salesperson, and hardware store clerk,
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Addictions Worker Certificate

With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce and raise the skill level of that workforce.

A well-trained Addictions Worker (AW) is equipped with a flexible, adaptable career. Social and Community Service Workers administer and implement a variety of social assistance programs and community services specializing in addictions. They assist clients in coping with personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities and other establishments.

Admissions Requirements
  • Clear Criminal Record Check with Vulnerable Sector Check
  • 19 years of age or older (varies, depending on province-specific ministry requirements)
  • Grade 12 or equivalent, or Mature Student Status with successful completion of CAST testing
  • Completion of Wonderlic SLE admission test with minimum score of 18
  • Adequate level of physical health to be able to fulfill job requirements
  • Other medical tests (e.g., TB Test) or proof of vaccinations (e.g., Hepatitis B) may be required by industry
  • Good command of the English language – both written and oral
  • Completion of standard registration form
Objectives
  • Comprehensive addictions worker knowledge, which includes an overview of drugs (past and present) as they pertain to the Community Service and Social Worker industry.
  • Exploration into the world of addictions. Topics include alcohol and familiar drugs, like tobacco and caffeine, as well as natural health products and over-the-counter drugs.
  • Exploration into the world of addiction treatment and prevention. Students learn about both the prevention and treatment of addictions, including organizations, like AA, which focus on rehabilitation.
Career Opportunties

Graduates of this program are qualified to work in a wide variety of CSW/AW settings and occupations. Job titles vary per location, but graduates are an integral part of many settings, including:

  • Rehabilitation centres
  • Public addiction counselling clinics
  • Private addiction counselling clinics
  • Addiction and drug awareness agencies
  • Mental health centres
  • Healthcare and social assistance
  • Nursing and residential care facilities
  • Youth centres
  • Individual and family services
  • Youth protection services
  • Public administration
  • Civic and social organizations
  • Social advocacy
  • Grant-making organizations
  • Provincial government
  • Out-patient care centres
  • Local community service centres (CLSC)
  • Vocational rehabilitation services
  • Educational services
  • Hospitals
  • Community food and housing
  • Emergency relief services
Apply Now

Medical Administrative Assistant Certificate

The Medical Administrative Assistant Certificate program provides students with an in-depth knowledge of office procedures, communications, word processing, terminology and medical billing. Graduates of this program will find that they are an integral part of the medical community and assist the healthcare team by building trust, and creating a safe environment for patients and their families while performing a variety of duties.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The skills to work with all members of a health team, promote safety and work in a safe manner.
  • The ability to type medical records, reports, case histories and correspondence from handwritten notes, and machine dictation.
  • The skill to interview patients in order to complete forms, documents and case histories as well as complete insurance and other claim forms.
  • The ability to initiate and maintain confidential medical files and records.
Career Opportunties
  • Medical Office Assistant
  • Medical Secretary
  • Medical Billing Clerk/Secretary
  • Medical Office Administrator
  • Medical Receptionist
  • Clinical Assistant
  • Ward Secretary and Booking Clerk
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Medical Office Front Desk Assistant Certificate

The Medical Office Front Desk Assistant Certificate program is designed to provide students with basic keyboarding, word processing, medical language, and administrative skills required for employment as a medical office front desk assistant. Upon graduation students will be well-equipped to work in an entry level support role in Doctor’s offices or walk-in clinics.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • A clear understanding of medical office procedures and medical office terminology.
  • The skills to handle general office duties such as filing, sorting and copying.
  • The ability to perform word processing, spreadsheets and data management skills.
  • The knowledge to book appointments and make referrals (both computerized and manual).
Career Opportunties
Medical Office Front Desk Assistants work in administrative and support roles in healthcare establishments.
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A+, Network+ and Microsoft Certification Preparation Certificate

The A+, Network+ and MCP Certification Preparation Certificate program is an entry-level program that will prepare students for three industryrecognized certifications. The popular A+ Certification (by CompTIA) is highly recognized for excellence in hardware repair and maintenance, and operating system installation and support. The CompTIA Network+ certification assures the ability to install and maintain a network. In addition, the well-known Microsoft Certified Professional (MCP) certification is for the Windows operating system.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The knowledge that is identified and accepted as the industry standard and to validate foundational skills of an entry-level Computer Support Professional.
  • The knowledge of basic hardware, operating systems, and elements of security and soft skills.
  • The ability to perform tasks in the context of the service field or enterprise environment.
  • The skills to successfully implement a Microsoft product or technology as part of a business solution in an organization.
  • The understanding of how to process payments.
  • The capability to produce statistical reports and memoranda.
Career Opportunties
  • Computer Support Technician
  • Computer Hardware Administrator
  • Network Support Technician
  • PC Technician
  • Help Desk Support
  • PC Maintenance Personnel
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Computer Service Technician Certificate

The Computer Service Technician Certificate program prepares students to deal with the problems they may encounter when servicing Personal Computers. It provides in-depth knowledge of computer hardware. Students will have practical hands-on experience in troubleshooting computer problems and assembling a computer. This program

Admissions Requirements
  • The Computer Service Technician Certificate program prepares students to deal with the problems they may encounter when servicing Personal Computers. It provides in-depth knowledge of computer hardware. Students will have practical hands-on experience in troubleshooting computer problems and assembling a computer. This program prepares students to write the current exams for CompTIA A+ certification.
Objectives
  • The technical skills relating to maintenance and repair of PC hardware.
  • The ability to understand the design and application of PC software and operating systems.
Career Opportunties
Graduates of this program will find opportunities working as bench technicians for small to medium sized PC or electronics companies as well as large PC related manufacturing operations. They may also find positions in computer sales and service.
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Microsoft Certified Systems Administrator (MCSA) Windows 7 Certificate

This program is designed to prepare students to write the Microsoft Certified Solutions Associate (MCSA) Windows 7 certification exams. The MCSA Windows 7 certification demonstrates knowledge and skills in working with Windows 7 and validates ability to support end users and maintain systems and mobile devices that run Windows 7. In this program student obtains the skills and knowledge required to install, deploy, and upgrade to Windows 7, including ensuring hardware and software compatibility. Additionally, student learns how to configure system settings, Windows security features, network and remote connectivity applications, and mobile computing, as well as various troubleshooting tools and techniques that enable them to address Startup, Group Policy, user profile, logon, and performance issues in Windows 7 in an enterprise network environment.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • This program features online lectures, assignments, summaries, and simulated online labs in addition to accompanying student manuals.
  • Students must pass all courses and achieve a 75% program average to earn a certificate.
  • All current Microsoft certification exams are computer-based tests administered through independent testing agency Prometric.
Career Opportunties
  • Technical Support Specialist
  • Field Service Technician
  • Support Services
  • Helpdesk Support Analyst
  • Desktop Support Technician
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Microsoft Certified Systems Administrator (MCSA) Windows Server Certificate

This program is designed to prepare students to write the Microsoft Certified Solutions Associate (MCSA) Windows Server 2012 certification exams. The MCSA Windows Server 2012 certification demonstrates knowledge and skills in working with Windows Server 2012. The certification validates that a candidate has the skills and knowledge necessary for implementing, managing, maintaining, and provisioning services and infrastructure in a Windows Server 2012 environment. The MCSA certification builds on a combination of prerequisite exams that will allow students to develop their technical skills and knowledge and prepare them for the role as a server administrator.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • Industry recognition of knowledge and proficiency with Microsoft Windows Server 2012 Operating System™
  • Internationally recognized certification
  • The skills to create and deliver technical training and sell computer services.
  • Increased marketability in the workplace
  • Potential for increased salary
Career Opportunties
  • Systems Administrator
  • Server Administrator
  • Network Administrator
  • Information Systems Administrator
  • Network Operations Analyst
  • Network Technician
  • Technical Support Specialist
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