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Medical
Office Assistant with Veterinary Administrative Assistant
The CMAP® Medical Office Assistant with Veterinary
Administrative Assistant program provides students with the base knowledge, skills,
and work experience (preceptorship) to become employable in any medical setting.
The Veterinary Administrative Assistant performs many of the same
or similar duties as a Medical Office Assistant. Veterinary patients
have the same basic body systems and require similar treatment
for injuries and illnesses as do humans. By adding the Veterinary
Administrative Assistant specialty modules to the core Medical
Office Assistant program, graduates have wider employment opportunities
by choosing to work in a Veterinary setting or a medical clinic.
The
skills acquired are:
- Comprehensive
medical administrative knowledge, which includes medical terminology,
anatomy and physiology, pharmacology, hospital and medical office
administrative and clinical procedures.
- Specialty
Veterinary Administrative Assistant training prepares the student
with additional training to work in veterinary clinics and veterinary
hospitals.
- Full range
of computer and office skills, including current software applications,
keyboarding skills, general office management, and accounting.
Career
Opportunities
Graduates
of this program are qualified to work in an administrative capacity
in a wide variety of healthcare occupations and settings, including
veterinary clinics and hospitals, SPCAs, veterinary supply companies,
and any other related business. Job titles vary, but graduates
are an integral part of many healthcare settings, such as:
-
Ambulatory/outpatient
department
-
Complementary
and alternative medicine clinics such as chiropractic and acupuncture
centres
-
Daycare and
ambulatory clinics
-
Diagnostic
lab/x-ray departments
-
Group homes
and community living societies
-
Health records
department
-
Hospital
admitting/ER department, including switchboard, cash desk, information
centre, patient registration, morgue
-
Long term
and extended care departments
-
Medical finance
and administrative departments
-
Medical supply
companies
-
Physicians’
offices, clinics, mental healthcare and allied healthcare centres
-
Walk-in care
centres
Duties
& Responsibilities
-
Communicating
with animal owners.
-
Having knowledge
of the terminology of the animal industry.
-
Performing
medical office/clinic and hospital administrative duties including
patient charting and health records, billing and coding, transcription
and customer service.
-
Documentation
of health information.
-
Health information
management.
-
Scheduling.
-
Patient
billing.
Not
all programs are offered at each location.
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