Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
Graduates will have the skills required for employment as Junior Travel Consultants/Sales people in retail travel agencies. Once graduates gain experience. In this industry, they have successfully gone on to be employed as flight attendants, passenger service representative, tour guides, reservationists, ticket agents, and travel coordinators.
* Not all programs are offered at each location.
Travel counsellors advise clients on travel options and tour packages, make bookings and reservations, prepare tickets and receive payment. They are employed in travel agencies, transportation and tourism firms and hotel chains.
Upon completion of the program the participant must demonstrate the following core competencies:
Minimum 25 words per minute (WPM)
- Word Processing
Basic level of proficiency in Microsoft Word
Basic level of proficiency in Microsoft Excel
Basic level of proficiency in Microsoft PowerPoint
- Office Skills
Office Procedures Level 1
- Job Readiness/Employability Skills
Job Search and Résumé Writing, Resumes and Correspondence, and Success Strategies
- Community Support Services
- Business Skills
Grammar Essentials for Business Writing and Business Correspondence Level 1
Tariffs and Ticketing, Worldwide Travel Arrangements, Agency Operations, Automated Ticketing, and Geography