CompTIA A+ 220-902

Course Info:

Course Introduction

This course is designed to prepare students for the CompTIA A+ 220-902 certification exam. The 220-902 certification exam is the second exam towards the CompTIA A+ Certification and covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X and Linux. It also addresses security, the fundamentals of cloud computing and operational procedures. In this course students obtain the skills and knowledge required to assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking and security/forensics, properly and safely diagnose, resolve and document common hardware and software issues, apply troubleshooting skills, provide appropriate customer support, understand the basics of virtualization, desktop imaging and deployment.

Course Prerequisites

Personal Computer Fundamentals for Technical Users course or equivalent knowledge of personal computers, basic networking, and security and CompTIA A+ 220-901 course.

Course Notes

A student textbook is provided for on-going reference. There is a final exam upon completion of the course. Participants who receive 75% or higher on their exam will receive a certificate. Due to the dynamic nature of the IT industry, job success mandates that an individual learns not only the theory, but also obtains the skill to locate resources that provide answers and help solve problems on the job. We encourage our students to develop research and study skills that will help them make the transition from the classroom to the work environment. Independent thinking is required of anyone considering IT courses and a career in Information Technology.

Course Breakdown

Module 1: Overview on Windows; Install; Choosing the Correct Disk Format

Module 2: How to Use Windows; Adjusting the Display Settings

Module 3: Configure and Manage the Windows OS; Using Command Line Tools

Module 4: Configure Windows Applications and Lessons; Accessing OneDrive

Module 5: Configure Devices and Drivers; Storage for Windows; Using Device Manager

Module 6: Windows Networking; Types of Servers; Configure Windows Networking

Module 7: Troubleshooting and Optimizing Technologies; Other Operating Systems and Technologies; Frozen Applications in MAC OS X

Module 8: Other Operating Systems and Technologies; Using apt-get

Module 9: Identify Common Features; Using Terminal/Shell Commands

Module 10: Mobile Devices and Operating Systems; Wireless Configuration; Mobile OS Wireless Configuration

Module 11: Set up and Use Client-side Virtualization; Identify Security Threats and Vulnerabilities; Common Prevention Methods; Identifying the Hypervisor

Module 12: Windows Security; Best Practises to Secure a Workstation; Securing Mobile Devices; Adjusting UAC

Module 13: Data Destruction and Disposal Method; Securing SOHO Wireless Networks; Troubleshooting Methodologies; System File Checker; Physically Secure Computers; Using Task Manager

Module 14: Troubleshoot PC OS Issues; Troubleshoot PC Security Issues; Troubleshoot Common Mobile OS Issues; Troubleshooting a PC OS

Test Preps


Course Aim:

At the end of this course, students obtain the knowledge required to pass the CompTIA A+ 220-902 certification exam. Students also possess the basic skills and knowledge required to provide entry-level IT support.

Of interest to:

Those individuals interested in pursuing a career in IT, specifically related to PC technology. Also of interest to those wishing to obtain a CompTIA A+ Certification.

Method of Delivery:

Online training supported by Academy of Learning Career College Facilitators or Online Instructors.


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