Programs

  • CUSTOMER SERVICE REPRESENTATIVE

    The Customer Service Representative Diploma program offers individuals the opportunity to acquire the skills required by many companies that specialize in customer service and outbound marketing services, and to provide skills to facilitate upward movement in their chosen profession.

    This program provides graduates with the necessary skills to answer enquiries and provide information regarding an establishment’s goods, services, and policies, and to provide excellent customer service when receiving orders or payments and processing requests for services.

    Admissions Requirements

    Grade 12 or equivalent or Mature Student Status.

    Courses are open to any applicant who possesses a good command of the English language and is able to follow instruction.

    An admissions interview will be administered to determine if the applicant has the required interest,motivation, and entry-level skills to take this program.

    Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

    Part-time students may set their own schedules to a minimum of two training sessions per week. These times may be scheduled during the day, evenings, or on weekends.

    *Not all programs are offered at each location.

RequestFree Information



Our Partners

  • CIBC_CR_2C_BW
  • academy-of-learning-partner-university-of-windsor
  • academy-of-learning-partner-vital-englishr
  • academy-of-learning-partner-university-of-phoenix
  • academy-of-learning-partner-private-colleges-association-of-nova-scotia
  • Career Colleges Ontario
  • academy-of-learning-partner-nbacc
  • academy-of-learning-partner-national-american-university
  • academy-of-learning-partner-cfib
  • academy-of-learning-partner-carson-dunlop
  • academy-of-learning-partner-canadian-payroll-association
  • academy-of-learning-partner-american-hotel-lodging

British Columbia Faculties

Customer Service

Diploma Programs

Call Centre Customer Representative

Certificate Programs

Customer Service Representative

Home Inspection

Diploma Programs

Home Inspection

Certificate Programs

Home Inspection

Nova Scotia Faculties

Accounting

Diploma Programs

Business Accounting

Business

Diploma Programs

Business Administration

Language Training

Certificate Programs

English Training

Web Design

Diploma Programs

Web Designer

Ontario Faculties

Home Inspection

Diploma Programs

Home Inspection

Certificate Programs

Home Inspection

Hospitality

Diploma Programs

International Hospitality Management

Language Training

Certificate Programs

English Training

Not all Programs available at all locations.