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Career



Customer Service Representative - Saskatchewan

Customer Service Representatives specialize in providing excellent customer service when receiving orders or payments and processing requests for services.

Customer Service Representative Responsibilities

Customer Service Representatives duties may include:
  • Responding to telephone and in-person complaints and inquires.
  • Providing information regarding an organization’s goods, services and policies.
  • Entering orders, verifying shipment and sending out invoices.
  • Tracing orders from intake to shipment and troubleshooting delays and problems.
  • Receiving payments and processing information required for the provision of services.

Personal Attributes of a Customer Service Representative

To be successful with a Customer Service Representative career, individuals should:
  • Have customer/client focused skills
  • Be well organized
  • Have excellent verbal and written communication skills
  • Be a good command of the English language
  • Have the aptitude to learn new application software
  • Be a team worker

Career Training Options

Visit our Customer Service programs page for more information on the Customer Service Representative training programs offered at Academy of Learning College.


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