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Medical Receptionist

Medical Receptionist

Program Info:

Admission Requirements

Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Program Highlights

The objective of this program is to provide the student with opportunities to acquire and apply Medical Receptionist knowledge and skills to meet the demands of today’s businesses.


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Career Opportunities

Careers which correspond to the skills learned include:

  • Dental Receptionist
  • Physician’s Receptionist
  • Optometrist’s Receptionist
  • Medical Receptionist

    Core Courses

    Upon completion of the program the participant must demonstrate the following core competencies:

    • Keyboarding
      Minimum 25 words per minute (WPM)
    • Operating Systems
      Basic level of proficiency in a Windows operating system
    • Word Processing
      Advanced level of proficiency in Microsoft Word
    • Spreadsheets
      Basic level of proficiency in Microsoft Excel
    • Database Management
      Basic level of proficiency in Microsoft Access
    • Job Readiness/Employability Skills
      Job Search and Résumé Writing
    • Office Skills
      Basic level of proficiency in Microsoft Outlook, Office Procedures Level 1, and Basic Bookkeeping Level 1
    • Help Desk & Call Centre Skills
      Telephone Communication Skills
    • Business Skills
      Customer Service, Business Correspondence Level 1, Business Math, and Grammar Essentials for Business Writing
    • Healthcare
      Introduction to Medical Terminology, Medical Office Procedures, Medical Receptionist Practical Simulation, and EHR, Billing and Coding
    • Program Type:Diploma
    • Anticipated salary:C$24,934 - C$41,854
    • (Information from PayScale Canada)
    • Program Duration:26 Weeks
    • Program Notes:Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.
    • Program Category:Healthcare
    • Program Syllabus:Click to Download
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