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Medical Receptionist - New Brunswick

Medical Receptionist

Program Info:

Admission Requirements

Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Program Highlights

The objective of this program is to provide the student with opportunities to acquire and apply Medical Receptionist skills and knowledge to meet the demands of today’s business.


* Not all programs are offered at each location.

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Career Opportunities

Careers which correspond to the skills learned include:

  • Dental Receptionist
  • Physician’s Receptionist
  • Optometrist’s Receptionist
  • Medical Receptionist

Core Courses

Upon completion of the program the participant must demonstrate the following core competencies:

  • Keyboarding
    Minimum 40 words per minute (WPM)
  • Operating Systems
    Intermediate level of proficiency in a Windows operating system
  • Word Processing
    Advanced level of proficiency in Microsoft Word
  • Spreadsheets
    Intermediate level of proficiency in Microsoft Excel
  • Database Management
    Basic level of proficiency in Microsoft Access
  • Job Readiness/Employability Skills
    Job Search and Résumé Writing and Life Skills and Job Search Diary
  • Office Skills
    Microsoft Outlook Level 1, Basic Bookkeeping Terms and Concepts, Basic Bookkeeping Level 1, Dicta Typing, Internet Fundamentals, and Personal Computer Fundamentals for End Users
  • Help Desk & Call Centre Skills
    Telephone Communication Skills
  • Business Skills
    Customer Service, Punctuation and Writing Skills, Business Correspondence Levels 1 and 2, and Workplace Success/Intrapreneurship
  • Healthcare
    Introduction to Medical Terminology, Medical Office Procedures, and Medical Receptionist Practical Simulation

Elective Courses

Students must complete five (5) courses and not exceed nine (9) credits and 180 hours from the following:

  • Office Skills
  • Spreadsheets
  • Database Management
  • Healthcare
  • Program Type:Diploma
  • Anticipated salary:C$24,852 - C$41,515
  • (Information from PayScale Canada)
  • Program Duration:34 Weeks
  • Program Notes:Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.
  • Program Category:Healthcare
  • Program Syllabus:Click to Download
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