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PC Support Specialist

PC Support Specialist

Program Info:

Admission Requirements

Standard Admission

Students must meet ONE of the following criteria:

  • 1. Alberta High School Diploma, verified by transcript, or non-Alberta equivalent.
  • OR

  • 2. General Equivalency Diploma (G.E.D.).

Mature Admission

Students must meet ALL of the following criteria:

  • Out of school for two years.
  • Successful result on the Academy of Learning College entrance evaluation.
  • Thirty credits towards an Alberta High School Diploma, verified by transcript, with 50% or better in a Grade 10 English and a Grade 10 Mathematics, or non — Alberta equivalent.
  • OR

  • Out of school for two years.
  • Successful result on the Academy of Learning College entrance evaluation.
  • Successfully complete the CAST Level 3 with Alberta Grade 12 equivalency.

* Not all programs are offered at each location.




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Program Highlights

This program prepares students to deal with the problems they may encounter when supporting Personal Computers in an office environment. It provides in-depth knowledge of both computer hardware and software and prepares students to take the A+ certification exam. Students will have practical hands-on experience in trouble shooting computer problems and assembling a computer. Successful students may choose to progress to advanced qualifications such as MCSA or MCSE, which are in high demand. Students are required to take some elective courses from prescribed study areas.

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  • Program Type: Diploma
  • Completion: Less than 1 year
  • Skills: CompTIA A+ Certification, CompTIA Network, CompTIA Server, CompTIA Service, Customer Service, Office Procedures, Computer skills, MS Office, Keyboarding, Windows OS
  • Program Category:Information Technology
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