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MEDICAL OFFICE ASSISTANT
With the aging population, the tremendous increase in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce, as well as to raise the skill level of that workforce. This program is designed to provide employment-ready, comprehensively trained graduates.
Successful graduates will be eligible to achieve the CMAP© – Certified Medical Assisting Professional designation in addition to their diploma. These graduates are fully qualified to work in a hands-on administrative/clinical support capacity in any medical field. They will participate in the delivery of a variety of healthcare industry tasks, including:
- Patient reception and customer service
- Bed booking, OR booking, patient registration, and patient scheduling
- Health Information Management
- Basic dictation and transcription
- Patient filing methods and record keeping
- Supplies and inventory, correspondence, and mail processing
- Banking services and procedures
- Billing and collection procedures
- Coding and claims processing
- Patient positioning and draping
- Aseptic concepts and infection control
- Vitals signs, CPR, and First Aid
- Clinical assistance with patient exams
- Patient education.
Admission Requirements
- Excellent communication and interpersonal skills, and a strong commitment to confidentiality and integrity
- Excellent organizational and time-management skills
- Completion of the ‘Wonderlic’ Scholastic Level Equivalent test – with a score of 18 points or better
- Successful completion of admissions interview and testing for adequate entry-level skills
- Completion of Grade 12 or equivalent, and meet the minimum provincial age requirement
- A clear and relevant Criminal Records Check
- A good command of the English language (written and oral)
- An adequate level of physical health to meet the requirements of the program and prospective employment
*Not all programs are offered at each location.
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