With the aging population, the tremendous  advancements in technology, and our demand for the  best quality of life, the healthcare industry is facing a  growing shortage of well trained personnel.  Throughout the North American healthcare industry,  there is an acute need to increase the size of the  workforce, and raise the skill level of that workforce.  A well-trained Community Service Worker (CSW) is equipped with a flexible, adaptable career.  Social  and community service workers administer and  implement a variety of social assistance programs and community services.  They assist clients to deal with personal and social problems. They are  employed by social service and government agencies,  mental health agencies, group homes, shelters,  substance abuse centres, school boards, correctional  facilities and other establishments.

    This program provides students with the base  knowledge, skills, and work experience to become  permanently employable in a CSW setting. Skill  development is delivered in three areas:

    • Comprehensive community service worker knowledge, which includes psychology, sociology,  family life, mental health, addictions,  criminology, dealing with at-risk populations,  case management, counselling, ethics, business  communication, report writing, and government  and social services
    • Full range of computer and office skills,  including current software applications,  keyboarding skills, and personal and  professional development
    • On-site work experience through participation in  a 160 hour Clinical Placement at an approved  CSW facility

    Admission Requirements

    • Clear Criminal Record Check with Vulnerable  Sector Check
    • 19 years of age or older (varies, depending on province-specific ministry requirements)
    • Grade 12 or equivalent, or Mature Student Status with successful completion of CAST testing
    • Completion of Wonderlic SLE admission test with minimum score of 18
    • Adequate level of physical health to be able to fulfill job requirements
    • Other medical tests (e.g., TB Test) or proof of vaccinations (e.g., Hep B) may be required by industry prior to placement
    • Good command of the English language – both written and oral
    • Completion of standard registration form
    • Completion of all ILS courses in the CSW program

    *Not all programs are offered at each location.

RequestFree Information

Our Partners

  • academy-of-learning-partner-university-of-windsor
  • academy-of-learning-partner-vital-englishr
  • academy-of-learning-partner-university-of-phoenix
  • academy-of-learning-partner-private-colleges-association-of-nova-scotia
  • Career Colleges Ontario
  • academy-of-learning-partner-nbacc
  • academy-of-learning-partner-national-american-university
  • academy-of-learning-partner-cfib
  • academy-of-learning-partner-carson-dunlop
  • academy-of-learning-partner-canadian-payroll-association
  • academy-of-learning-partner-american-hotel-lodging

British Columbia Faculties

Customer Service

Diploma Programs

Call Centre Customer Representative

Certificate Programs

Customer Service Representative

Home Inspection

Diploma Programs

Home Inspection

Certificate Programs

Home Inspection

Nova Scotia Faculties


Diploma Programs

Business Accounting


Diploma Programs

Business Administration

Language Training

Certificate Programs

English Training

Web Design

Diploma Programs

Web Designer

Ontario Faculties

Not all Programs available at all locations.