Programs
Diploma Programs
Certificate Programs
Certificate Programs
Diploma Programs
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CALL CENTRE CUSTOMER REPRESENTATIVE
This program offers individuals the opportunity to acquire the skills required by many companies that specialize in customer service and outbound marketing services and to provide skills to facilitate upward movement in their chosen profession.
Students are required to take some elective courses from prescribed study areas.
Admission Requirements
Grade 12 or equivalent or Mature Student Status.
Courses are open to any applicant who possesses a good command of the English language and is able to follow instruction.
Full time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
Part time students may set their own schedules to a minimum of two training sessions per week. These times may be scheduled during the day, evenings, or on weekends.
*Not all programs are offered at each location.
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Videos
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Accounting Graduate - Dharmendra's Story
"It built my confidence to work in Canada."
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Healthcare Graduate - Josie's Story
"Academy of Learning prepared me to work in the real world."
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Office Administration Graduate - Luz's Story
"They created an incredible environment for students."
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Healthcare Graduate - Carolyn's Story
"It's a very positive experience."
