Bathurst

Academy of Learning Career College

Business & Office Accounting Clerk Diploma

The Business & Office Accounting Clerk Diploma program provides the student with opportunities to acquire and apply the knowledge of business accounting and office skills to meet the demands of today’s business environment.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and passing grade on the admissions test
Objectives
  • The skills to calculate, prepare and issue invoices and other financial statements using manual and computerized accounting.
  • The ability to process, verify and balance financial records, business transactions and enter data in a ledger or computerized system.
  • The understanding of how to compile budget data and documents based on estimated revenues and expenses and previous budgets.
  • The ability to post journal entries and reconcile accounts, prepare trial balance, maintain general ledgers and prepare financial statements.
  • The knowledge to prepare payroll cheques, utility tax payments, tax remittances, pension contributions, complete worker’s compensation forms and other government related forms.
Career Opportunties
  • Accounting Clerk
  • Accounts Payable/Accounts Receivable
  • Audit and Billing Clerk
  • Budget and Costing Clerk
  • Finance or Invoice Clerk
  • Tax Services Clerk
  • Bookkeeper
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Business Administration Diploma

The Business Administration Diploma program prepares the student for the demands of today’s fast paced business environment. Students learn business knowledge, management, administration skills, practical tools and focuses on utilizing technology, e-commerce, business correspondence, office procedures, project management, and employment strategies.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • A solid foundation in basic principles of a business; current computer applications, marketing, accounting, and business law.
  • An introduction to business management and administration for every size of organization.
  • Professional skills include: teamwork, communication, customer service, leadership, research and problem solving.
Career Opportunties
  • Assistant Office Manager
  • Administrative Officer
  • Administrative Services Coordinator
  • Financial Assistance Administrator
  • Banking and Insurance Clerk
  • Management Trainee
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Business Management Diploma

The Business Management Certificate is designed to prepare students for management and supervisory level positions in today’s fast-paced business environment. The program’s objective is to help students who are seeking to re-enter the business sector, or who are currently working and wish to upgrade their business and supervisory skills in order to further their career. Courses focus on professional skills required by today’s employers, including knowledge of how businesses utilize technology, e-commerce, business supervisory skills, business correspondence, project management, customer service, and marketing.

Admissions Requirements
  • Grade 12 or equivalent or Mature Students
  • Courses are open to any applicant who possesses a good command of the English language and is able to follow instruction.
  • An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
  • Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
  • Part-time students may set their own schedules including a minimum of two training sessions per week. These times may be scheduled during the day, evenings, or on weekends.
Objectives
  • A solid foundation in the basic principles of a business environment, including current computer applications, marketing, sales, and customer service
  • An introduction to the most relevant aspects of business management and administration
  • Professional skills in high demand by employers. These skills include team-work, communication, customer service, leadership, research, and problem solving
  • Solid knowledge of business practices and principles. The program also develops the student’s ability to relate and apply this knowledge to their current work environments
Career Opportunties
Students are prepared for their career with a range of business knowledge and skills, resulting in a competent and skilled team leader. Graduates of this program are prepared for a variety of supervisory and management trainee positions in a broad range of employment settings, specializing in those areas of interest, experience, and greatest ability. Careers in accounting and finance, marketing, production and operations, human resources, and general administration are available to those graduates who possess the proper combination of business skills, experience, personal ability, and aptitude.
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Community Service Worker With Addictions Worker Specialty Diploma

With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce and raise the skill level of that workforce.

A well-trained Community Service and Addictions Worker (CSW) is equipped with a flexible, adaptable career. Social and community service workers administer and implement a variety of social assistance programs and community services specializing in addictions. They assist clients to address personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities, and other establishments.

Admissions Requirements
  • Clear Criminal Record Check with Vulnerable Sector Check
  • 19 years of age or older (varies, depending on province-specific ministry requirements)
  • Grade 12 or equivalent, or Mature Student Status with successful completion of CAST testing
  • Completion of Wonderlic SLE admission test with minimum score of 18
  • Adequate level of physical health to be able to fulfill job requirements
Objectives
  • Comprehensive community service worker knowledge, including psychology, sociology, family life, mental health, addictions, criminology, at-risk populations, case management, counselling, ethics, business communication, report writing, and government and social services.
  • Comprehensive addictions worker knowledge, which includes an overview of drugs (past and present) as they pertain to the Community Service and Social Worker industry.
  • Exploration into the world of addictions. Topics include alcohol and familiar drugs, like tobacco and caffeine, as well as natural health products and over-the-counter drugs.
  • Exploration into the world of addiction treatment and prevention. Students learn about both the prevention and treatment of addictions, including organizations, like AA, which focus on rehabilitation.
Career Opportunties
  • Healthcare and social assistance
  • Nursing and residential care facilities
  • Youth centres
  • Individual and family services
  • Youth protection services
  • Public administration
  • Civic and social organizations
  • Social advocacy
  • Grant-making organizations
  • Provincial government
  • Out-patient care centres
  • Local community service centres (e.g., CLSC)
  • Vocational rehabilitation services
  • Educational services
  • Hospitals
  • Community food and housing
  • Emergency relief services
  • Rehabilitation centres
  • Public and private addictions counselling clinics
  • Addictions and drug awareness agencies
  • Mental health centres
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Call Centre Customer Representative Diploma

The Call Centre Customer Representative Diploma program offers students the opportunity to acquire the skills required by many companies that specialize in customer service and outbound marketing services, and to provide skills to facilitate promotions in their chosen profession. This program provides graduates with the necessary skills to answer enquiries and provide information regarding an establishment’s goods, services, and policies, and to provide excellent customer service when receiving orders or payments and processing requests for services.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The skills to answer, in person or on the phone, enquiries from customers and investigate complaints.
  • The understanding on how to take customer orders, respond to enquiries about these orders, and promote the organization’s goods or services.
  • The ability to explain the type and cost of services offered, order services, and provide information about claims, billings and accounts.
Career Opportunties
  • Inbound/Outbound Marketing
  • Order Desk support and Reservations to Team Leaders
  • Call Centre Agent
  • Call Centre Supervisor
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Medical Receptionist Diploma

Graduates from the Medical Receptionist Diploma program will be able to work effectively in any medical office as a receptionist. After completing this diploma they will have the acquired skills to enable them to meet and greet patients, direct them to appropriate services, answer telephones, take messages, schedule appointments and perform other routine administrative tasks.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • A clear understanding of medical office procedures and medical office terminology.
  • The skills to handle general office duties such as filing, sorting and copying.
  • The ability to perform word processing, spreadsheets and data management skills.
  • The knowledge to book appointments and make referrals (both computerized and manual).
Career Opportunties
  • Dental Receptionist
  • Physician’s Receptionist
  • Optometrist’s Receptionist
  • Medical Receptionist
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Computer Service Technician Diploma

The Computer Service Technician Diploma program prepares students to deal with the problems they may encounter when servicing personal computers. It provides in-depth knowledge of computer hardware. Students will gain experience by performing hardware configuration-related activities. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The necessary technical skills relating to maintenance and repair to PC hardware.
  • The understanding of the design and application of PC software and operating systems.
Career Opportunties
  • Computer Service Technician
  • Electronic Service Technician Supervisor
  • Field Service Technician
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PC Support Specialist

This program prepares students to address the problems they may encounter when supporting personal computers in an office environment. It provides in-depth knowledge of both computer hardware and software and prepares students to take the CompTIA A+, Network+, and Server+ certification exams. Students will gain practical, hands-on experience in trouble shooting computer problems and assembling a computer.

Admissions Requirements
  • Grade 12 or equivalent or Mature Student Status.
  • Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
  • Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
Objectives
  • Providing technical support to end users within small to medium sized offices
  • Troubleshooting hardware and software problems
  • Replacing and installing new computer hardware
  • Keeping up-to-date on new trends in personal computing
  • Supporting all aspects of computer software applications and operating systems
Career Opportunties

Skilled PC Support Specialists are in high demand in today’s highly skilled environment. Virtually all organizations with multiple computers require the skills of PC Support Specialists who may, in turn, become invaluable members of a management team.

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