Edmonton South

Academy of Learning Career College

Computerized Accounting Diploma

The objective of the Computerized Accounting Diploma program is to provide the student with the opportunity to acquire knowledge of business concepts, as well as gain the necessary computerized accounting and office skills. This program will provide graduates with the necessary skills to maintain a complete set of books, keep records of accounts, verify the procedures used for recording financial transactions, and provide personal bookkeeping services.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • An understanding of how to handle confidential budget information.
  • The ability to process financial reports and memoranda.
  • The knowledge on how to work with statistical and accounting data.
  • The capability of maintaining files and records.
  • The background to perform a wide range of office support functions.
Career Opportunities
  • Accounting Bookkeeping Clerk
  • Accounting Clerk
  • Bookkeeping Clerk
  • Bookkeeper Accountant
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Computerized Accounting Assistant Diploma

The objective of this program is to provide the student with opportunities to acquire and apply the knowledge of bookkeeping, office skills, and accounting to meet the demands of today’s business.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • Assists all levels of management.
  • Produces statistical reports and memoranda.
  • Performs some accounting functions.
Career Opportunities
Computerized accounting is a growing area. Excellent opportunities exist for skilled people. Graduates can become employed in the accounting department of a large company as an assistant or be in charge of the accounts in a smaller enterprise.
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Computerized Payroll Accounting Diploma

Anyone planning to enter the payroll field must have good computer skills and be familiar with automated payroll systems. If you are good with numbers and attentive to detail, consider leveraging your strengths towards a career as a Payroll Administrator. No matter which industry you work in, the Computerized Payroll Accounting diploma program at Academy of Learning Career College offers you key skills that can save time and resources spent on Accounting. This program will train you for a rewarding career in Accounting and Payroll Departments in companies across the country. Entry-level positions often provide considerable potential for advancement. Industry sources indicate that self-managed individuals with strong initiative who are willing to continuously learn new skills and upgrade old ones are the most likely candidates for promotion.

Once education requirements are met, complete and submit the Application for Certification to receive the Payroll Compliance Practitioner (PCP) certification from the Canadian Payroll Association (CPA). In addition to accounting and payroll expertise, students gain skills and experience in business correspondence, office procedures, management fundamentals, and performing a job search.

Admissions Requirements
  • Grade 12 or equivalent or Mature Students
  • Good Command of the English Language
  • Admissions Interview is required
Objectives
  • The background to authorize routine payments, credits, deposits, withdrawals and prepare reports and analysis of payroll expenditures.
  • The knowledge on how to work with statistical and accounting data.
  • The capability of maintaining files and records.
  • The background to perform a wide range of office support functions.
Career Opportunties

Payroll accountants are employed by banks and other financial institutions, insurance companies, and other establishments throughout the private and public sectors. Careers that correspond with the skills learned in this program include:

  • Payroll Supervisor
  • Accounting Supervisor
  • Bookkeeping Supervisor
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Payroll Administrator Diploma

The Payroll Administrator Diploma program provides students with the necessary skills and knowledge required to provide supervision in the payroll department. Students become familiar with basic payroll practices and procedures, and are eligible to apply to the Canadian Payroll Association (CPA) for Payroll Compliance Practitioner (PCP) certification. In addition students also gain skills and experience in business correspondence, office procedures, business supervisory skills, and performing a job search.

Admissions Requirements
  • Grade 12 or equivalent or mature student status
  • a passing grade on the admissions test
Objectives
  • The ability to supervise, train, co ordinate, assign, review, schedule, and evaluate job performance of staff in the payroll department.
  • The background to authorize routine payments, credits, deposits, withdrawals and prepare reports and analysis of payroll expenditures.
  • The skills to interpret laws, ordinances, regulations, contract provisions, and procedures related to payroll processing.
  • The knowledge to provide payroll information as requested by federal, provincial and municipal laws.
Career Opportunities
  • Payroll Administrator
  • Accounting Supervisor
  • Bookkeeping Supervisor
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Business Administration Diploma

The Business Administration Diploma program prepares the student for the demands of today’s fast paced business environment. Students learn business knowledge, management, administration skills, practical tools and focuses on utilizing technology, e-commerce, business correspondence, office procedures, project management, and employment strategies.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • A solid foundation in basic principles of a business; current computer applications, marketing, accounting, and business law.
  • An introduction to business management and administration for every size of organization.
  • Professional skills include: teamwork, communication, customer service, leadership, research and problem solving.
Career Opportunties
  • Assistant Office Manager
  • Administrative Officer
  • Administrative Services Coordinator
  • Financial Assistance Administrator
  • Banking and Insurance Clerk
  • Management Trainee
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Immigration Consultant Diploma

The Immigration Consultant Diploma program is designed to prepare students for a wide range of opportunities within the immigration consultancy field. During the duration of the program, students learn both the theoretical and practical aspects of the profession required to advise and represent potential immigrants before Citizenship and Immigration Canada, the Immigration and Refugee Board, and the Canadian Border Services Agency.

The accredited Immigration Consultant Diploma program prepares students to write the Full Skills Examination administered by Immigration Consultants of Canada Regulatory Council (ICCRC) to obtain their Regulated Canadian Immigration Consultant (RCIC) designation.

Admissions Requirements
  • Successful completion of at least two (2) years of post-secondary education or equivalent; or
  • A minimum of two (2) years of related work experience or equivalent; and
  • Satisfactory language test score (passing grade of English or French test set by the education provider).
Objectives
  • Represent people applying to Citizenship and Immigration Canada for entry to Canada
  • Represent clients before the Immigration and Refugee Board of Canada
  • Provide legal advice and prepare applications
  • Represent individuals in proceedings
  • Negotiate on behalf of clients
Career Opportunties
Immigration Consultants are employed by government departments and agencies, industry, educational institutions, consulting establishments, professional associations, non-government organizations and international organizations or they may be self-employed.
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Advanced Computerized Office Procedures Diploma

The Computerized Office Procedures diploma program prepares students to join the workforce at an entry level with knowledge of an assortment of popular software programs. Each student graduates with a sense of achievement, ensuring the beginning of a successful career.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The skills to perform general office duties such as filing, typing, and use miscellaneous personal computer applications.
  • The ability to assist with reception, invoicing and data entry.
Career Opportunties
Skilled individuals who possess general software knowledge are in high demand as employers today are almost completely automated. Opportunities for advancement are better than ever in this area, especially for those workers who show initiative and are prepared to increase their knowledge of computer applications.
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Business Management Diploma

The Business Management Certificate is designed to prepare students for management and supervisory level positions in today’s fast-paced business environment. The program’s objective is to help students who are seeking to re-enter the business sector, or who are currently working and wish to upgrade their business and supervisory skills in order to further their career. Courses focus on professional skills required by today’s employers, including knowledge of how businesses utilize technology, e-commerce, business supervisory skills, business correspondence, project management, customer service, and marketing.

Admissions Requirements
  • Grade 12 or equivalent or Mature Students
  • Courses are open to any applicant who possesses a good command of the English language and is able to follow instruction.
  • An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
  • Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
  • Part-time students may set their own schedules including a minimum of two training sessions per week. These times may be scheduled during the day, evenings, or on weekends.
Objectives
  • A solid foundation in the basic principles of a business environment, including current computer applications, marketing, sales, and customer service
  • An introduction to the most relevant aspects of business management and administration
  • Professional skills in high demand by employers. These skills include team-work, communication, customer service, leadership, research, and problem solving
  • Solid knowledge of business practices and principles. The program also develops the student’s ability to relate and apply this knowledge to their current work environments
Career Opportunties
Students are prepared for their career with a range of business knowledge and skills, resulting in a competent and skilled team leader. Graduates of this program are prepared for a variety of supervisory and management trainee positions in a broad range of employment settings, specializing in those areas of interest, experience, and greatest ability. Careers in accounting and finance, marketing, production and operations, human resources, and general administration are available to those graduates who possess the proper combination of business skills, experience, personal ability, and aptitude.
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Business Office Skills Diploma

The objective of the Business Office Skills Diploma program is to provide the student with opportunities to acquire and apply office skills and knowledge of business office concepts to meet the demands of today’s workplace.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The knowledge to maintain computerized filing, inventory, and database systems.
  • The ability to perform routine bookkeeping tasks.
  • An understanding of how to process miscellaneous documentation.
  • The skills to type and proof-read correspondence, reports, etc.
Career Opportunties
  • Administrative Assistant
  • General Office Clerk
  • Document Clerk
  • Clerical Assistant
  • Technical Records Clerk
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Marketing Coordinator Diploma

The Marketing Coordinator Diploma program prepares students for an entry level marketing support position related to integrated marketing and communication activities. Marketing knowledge and processes, administration skills, and practical tools will assist them in dealing with marketing situations. Those wanting to progress to a manager level may, given the proper skills, experience personal attributes and additional training.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The ability to assist the Marketing Manager with a wide range of marketing activities. Also prepare desktop publishing and develop sales collateral, proposals, brochures, newsletters using Microsoft Publisher, Photoshop Basics and Illustrator Basics.
  • Exposure to direct mail, outbound calls, mass e-mail, broadcast campaigns, marketing events and trade shows, public relations, and other marketing tools.
Career Opportunties
  • Marketing and Events Coordinator
  • Sales and Marketing Coordinator
  • Direct Marketing Coordinator
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Community Service Worker Diploma

With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce and raise the skill level of that workforce.

A well-trained Community Service Worker (CSW) is equipped with a flexible, adaptable career. Social and community service workers administer and implement a variety of social assistance programs and community services. They assist clients to address personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities, and other establishments.

Admissions Requirements
  • Clear Criminal Record Check with Vulnerable Sector Check
  • 19 years of age or older (varies, depending on province-specific ministry requirements)
  • Grade 12 or equivalent, or Mature Student Status with successful completion of CAST testing
  • Completion of Wonderlic SLE admission test with minimum score of 18
Objectives
  • Comprehensive community service worker knowledge, including psychology, sociology, family life, mental health, addictions, criminology, at-risk populations, case management, counselling, ethics, business communication, report writing, and government and social services
  • Full range of computer and office skills, including current software applications, keyboarding skills, and personal and professional development
  • On-site work experience through participation in a 160-hour placement at an approved CSW facility
Career Opportunties
  • Healthcare and social assistance
  • Nursing and residential care facilities
  • Youth centres
  • Individual and family services
  • Youth protection services
  • Public administration
  • Civic and social organizations
  • Social advocacy
  • Grant-making organizations
  • Provincial government
  • Out-patient care centres
  • Local community service centres (e.g., CLSC)
  • Vocational rehabilitation services
  • Educational services
  • Hospitals
  • Community food and housing
  • Emergency relief services
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Community Service Worker With Addictions Worker Specialty Diploma

With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce and raise the skill level of that workforce.

A well-trained Community Service and Addictions Worker (CSW) is equipped with a flexible, adaptable career. Social and community service workers administer and implement a variety of social assistance programs and community services specializing in addictions. They assist clients to address personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities, and other establishments.

Admissions Requirements
  • Clear Criminal Record Check with Vulnerable Sector Check
  • 19 years of age or older (varies, depending on province-specific ministry requirements)
  • Grade 12 or equivalent, or Mature Student Status with successful completion of CAST testing
  • Completion of Wonderlic SLE admission test with minimum score of 18
  • Adequate level of physical health to be able to fulfill job requirements
Objectives
  • Comprehensive community service worker knowledge, including psychology, sociology, family life, mental health, addictions, criminology, at-risk populations, case management, counselling, ethics, business communication, report writing, and government and social services.
  • Comprehensive addictions worker knowledge, which includes an overview of drugs (past and present) as they pertain to the Community Service and Social Worker industry.
  • Exploration into the world of addictions. Topics include alcohol and familiar drugs, like tobacco and caffeine, as well as natural health products and over-the-counter drugs.
  • Exploration into the world of addiction treatment and prevention. Students learn about both the prevention and treatment of addictions, including organizations, like AA, which focus on rehabilitation.
Career Opportunties
  • Healthcare and social assistance
  • Nursing and residential care facilities
  • Youth centres
  • Individual and family services
  • Youth protection services
  • Public administration
  • Civic and social organizations
  • Social advocacy
  • Grant-making organizations
  • Provincial government
  • Out-patient care centres
  • Local community service centres (e.g., CLSC)
  • Vocational rehabilitation services
  • Educational services
  • Hospitals
  • Community food and housing
  • Emergency relief services
  • Rehabilitation centres
  • Public and private addictions counselling clinics
  • Addictions and drug awareness agencies
  • Mental health centres
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Dental Administrative Assistant Diploma

The Dental Administrative Assistant Diploma program is designed to provide employment ready comprehensively trained graduates in the dental field. After learning dental administration terminology, which includes an overview of dental tooth morphology, infectious dental diseases, preventive dentistry and oral pathology, our graduates are qualified to perform their administrative duties and provide quality service in a dental setting. Successful graduates will be able to achieve their CMAP® - Certified Medical Assisting Professional designation in addition to their diploma.

Admissions Requirements
  • Clear Criminal Record Check
  • Completion of Grade 12 or equivalent (or satisfactory completion of CAST testing)
  • Satisfactory completion of Wonderlic SLE test
  • Other medical tests (TB Test) or proof of vaccinations may be required
Objectives
  • The organizational skills to maintain a functional scheduling and recall system that meets the needs of the dental healthcare team.
  • A full range of computer and office skills, including current software applications, keyboarding skills, general office management and accounting related to the dental environment.
  • The accurate collection, completion and maintenance of information for patient charts, as well as management of accounts payable and receivable, and the implementation of proper collection procedures in accordance with established policies.
  • The understanding of dental/health insurance, insurance terminology and coding required for claim form completion.
  • On site work experience through participation in a one month clinical placement at an approved healthcare and/or dental facility.
Career Opportunties
  • Dental Receptionist
  • Dental Office Receptionist
  • Reception Clerk
  • Medical Receptionist
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Medical Office Assistant Diploma

The Medical Office Assistant Diploma is designed to provide employment-ready, comprehensively trained graduates. Successful graduates will be eligible to achieve the CMAP® - Certified Medical Assisting Professional designation in addition to their diploma. Graduates of the program will be fully qualified to work in a hands-on administrative or clinical capacity in a medical field.

Admissions Requirements
  • Clear Criminal Record Check
  • Completion of Grade 12 or equivalent (or satisfactory completion of CAST testing)
  • Satisfactory completion of Wonderlic SLE test
  • Other medical tests (TB Test) or proof of vaccinations may be required
Objectives
  • Comprehensive medical administrative knowledge, which includes medical terminology, anatomy and physiology, pharmacology, hospital and medical office administrative and clinical procedures.
  • Training in a full range of computer and office skills, including current software applications, keyboarding skills to 40 wpm, general office management, accounting, personal and professional development and customer service.
  • On-site work-experience through participation in a one month clinical externship at an approved healthcare facility.
Career Opportunties
  • Medical Secretary
  • Medical Administrator
  • Medical Office Manager
  • Clinical Assistant
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Medical Office Assistant With Health Unit Coordinator Speciality Diploma

The Medical Office Assistant Diploma is designed to provide employment-ready, comprehensively trained graduates. Successful graduates will be eligible to achieve the CMAP® - Certified Medical Assisting Professional designation in addition to their diploma. Graduates of the program will be fully qualified to work in a hands-on administrative or clinical capacity in a medical field.

Admissions Requirements
  • Clear Criminal Record Check
  • Completion of Grade 12 or equivalent (or satisfactory completion of CAST testing)
  • Satisfactory completion of Wonderlic SLE test
  • Other medical tests (TB Test) or proof of vaccinations may be required
Objectives
  • Comprehensive medical administrative knowledge, which includes medical terminology, anatomy and physiology, pharmacology, medical office and clinical administrative procedures
  • In-depth hospital administrative knowledge of nursing units, emergency response codes, infection control and treatment procedures, including an understanding of mental disorders and treatments, workplace ethics, and processing medication, laboratory and doctors’ orders
  • Full range of computer and office skills, including current software applications, keyboarding skills, bookkeeping, and personal and professional development
  • On-site work experience through participation in a 160 hour Clinical Preceptorship at an approved healthcare facility
Career Opportunties
  • Graduates may form an integral part of many healthcare settings, including:
    • Physicians’ Offices
    • Clinics
    • Walk-in Care Centres
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Medical Office Assistant With Veterinary Speciality Diploma

The Medical Office Assistant with Veterinary Specialty diploma program at Academy of Learning Career College provides students with the base knowledge, skills, and work experience to become employable in any medical setting. The Veterinary Administrative Assistant performs many of the same or similar duties as a Medical Office Assistant (MOA). Veterinary patients have the same basic body systems and require similar treatment for injuries and illnesses as do humans. By adding the Veterinary Administrative Assistant specialty modules to the core Medical Office Assistant program, graduates have wider employment opportunities by choosing to work in a Veterinary setting or a medical clinic.

Admissions Requirements
  • Clear Criminal Record Check with Vulnerable Sector Check
  • 19 years of age or older (varies, depending on province-specific ministry requirements)
  • Grade 12 or equivalent, or Mature Student Status with successful completion of CAST testing
  • Completion of Wonderlic SLE admission test with minimum score of 18
Objectives
  • Comprehensive medical administrative knowledge, which includes medical terminology, anatomy and physiology, pharmacology, hospital and medical office administrative and clinical procedures
  • Specialty Veterinary Administrative Assistant training prepares the students with additional training to work in veterinary clinics and veterinary hospitals
  • Full-range of computer and office skills, including current software applications, keyboarding skills, general office management, accounting
Career Opportunties

Graduates of the Medical Office Assistant with Veterinary Specialty program are qualified to work in an administrative capacity in a wide variety of healthcare occupations and settings, including veterinary clinics and hospitals, SPCA, veterinary supply companies, and any other related business. Job titles vary, but graduates are an integral part of many healthcare settings, such as:

  • Ambulatory / outpatient department
  • Complementary and alternative medicine clinics such as chiropractic and acupuncture centres
  • Daycare and ambulatory clinics
  • Diagnostic lab / x-ray departments
  • Group homes and community living societies
  • Health records department
  • Hospital admitting / ER department including switchboard, cash desk, information centre, patient registration, morgue
  • Long term and extended care departments
  • Medical finance and administrative departments
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Hospitality Management Diploma

Hotel and Tourism Management is diverse and global in nature and one of the growing industries around the world. The Hotel and Tourism Management Studies program is designed to prepare students for careers in the fast-paced, rewarding, and challenging world of hospitality management. The program appeals to individuals who are charismatic, outgoing, capable, and energetic. Its objective is to produce qualified graduates who are ready to work in hotels and other accommodation services at a supervisory level and in tourism industry. Students will gain a broad range of management and operational skills and practical tools that will assist them in addressing situations that may arise within a hospitality/tourism/service environment. The program provides the skills to progress to higher-level positions, given the proper combination of skills, experience, personal attributes, and additional training.This program provides students with:

  • Managerial skills to manage all physical aspects of a hotel, restaurant, or hospitality property including front office, housekeeping, and food service operations and different aspects of tourism
  • Supervisory and communication skills essential for effective leadership
  • Techniques to develop and maintain high-performance teams
  • Strategies to manage human resources and maximize staff productivity striving to exceed guest and tourists expectations
  • Purchasing strategies and techniques
  • Operational capacity for computer systems, such as hardware, software, and generic applications, as well as computer-based property management systems
  • Marketing strategies to employ in the hospitality and tourism industries
Admissions Requirements
  • Grade 12 or equivalent or Mature Student Status.
  • Courses are open to any applicant who possesses a good command of the English language and is able to follow instruction.
  • Full time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
  • Part time students may set their own schedules to a minimum of two training sessions per week. These times may be scheduled during the day, evenings, or on weekends.
Objectives
  • Managerial skills to manage all physical aspects of a hotel, restaurant, or hospitality property including front office, housekeeping, and food service operations and different aspects of tourism
  • Supervisory and communication skills essential for effective leadership
  • Techniques to develop and maintain high-performance teams
  • Strategies to manage human resources and maximize staff productivity striving to exceed guest and tourists expectations
  • Purchasing strategies and techniques
  • Operational capacity for computer systems, such as hardware, software, and generic applications, as well as computer-based property management systems
  • Marketing strategies to employ in the hospitality and tourism industries
Career Opportunties

Graduates of this program are employed by service establishments throughout the public and private sectors. Careers that correspond with the skills learned in this program include:

  • Hospitality Manager
  • Banquet Manager
  • Food and Beverages Services Manager
  • Restaurant Manager
  • Catering and Conference Services Manager
  • Hotel Clerk Supervisor
  • Reservations Supervisor
  • Theatre Attendants Supervisor
  • Tourist Guide
  • Tourist Advisor
  • Guide Operator
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Help Desk Support Analyst Diploma

The Help Desk Support Analyst Diploma program provides students with the skills and knowledge to support users of computer systems and software applications. The student will be provided with in-depth knowledge on evaluating, configuring, and troubleshooting communications hardware, software, and operating systems. The program prepares students for the following industry certification exams: CompTIA A+, and MCITP Enterprise Desktop Support Technician on Windows 7.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing score on the admissions test.
Objectives
  • The skills to communicate electronically and in person with computer users experiencing difficulties to determine, document issues, and resolve problems.
  • The understanding to use consulting user guides, technical manuals and other documents to research and implement solutions.
  • The ability to provide advice and train users in response to identified difficulties and support users to install Windows desktop operating systems.
Career Opportunties
  • Help Desk Support Analyst
  • User Support Technician
  • Computer Help Desk
  • Representative
  • Help Desk Technician
  • Software Technical Support Analyst
  • Systems Technical Support Analyst
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Network Administrator Diploma

The Network Administrator Diploma program provides students with the necessary skills and knowledge to plan, install, and provide routine control and manage situations in relation to quality communications network services in an information system. It will provide in-depth knowledge on evaluating communications hardware, software and transmission service alternatives against changing business requirements, maintaining links with network suppliers, support for systems; localizing and rectifying faults in networks and handling non-routine problems. It will also provide expertise and practical assistance in delivering service that complies with statutory and other standards as well as strategic and tactical plans. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+, CompTIA Security+, MCTS, and MCITP Server Administrator.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The ability to provide day-to-day onsite administrative support for software users in a variety of environments.
  • The understanding to maintain, troubleshooting and administer the use of local area networks (LAN), wide area networks (WAN), hardware, software and related computer equipment.
  • The skills to design and configure networks, recommend purchases of application servers, peripherals, and software.
  • The training to evaluate, install and support computer hardware, networking software, and operating system software.
Career Opportunties
  • Hardware Installation Coordinator
  • Network Administrator
  • Network Support Technician
  • Network Operator
  • Local Area Network (LAN) Administrator
  • Local Area Network (LAN) Technician
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PC Support Specialist Diploma

The PC Support Specialist Diploma program prepares students to effectively manage the problems they may encounter when supporting personal computers in an office environment. It provides in-depth knowledge of both computer hardware and software. Students gain experience by performing hardware configuration-related activities. The program prepares students for the following industry certification exams: CompTIA A+, CompTIA Network+, CompTIA Server+.

Successful student may choose to progress to advanced qualifications such as MCSA, MCSE or MCITP.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The necessary skills to provide technical support to end users within a small to medium size office.
  • The ability to troubleshoot hardware and software problems.
  • An understanding of how to replace and install new computer hardware.
  • The knowledge to support all aspects of computer software applications and operating systems.
Career Opportunties
  • Help Desk Technician
  • User Support Technician
  • Call Centre Agent – Technical Support
  • Hardware Installation Technician
  • Computer Help Desk Supervisor
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Insurance Advisor Diploma

The Insurance Advisor Diploma program provides students with the necessary skills and knowledge required to work in the insurance industry in a variety of different capacities, and may include careers within a call centre environment. It prepares students to write the provincial licensing examination. In addition, the program introduces students to different practices and positions within the industry. Students also gain skills and experience in using the most commonly used insurance database and quoting software in Canada.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The skills to answer enquiries from customers on the telephone and in person.
  • The ability to provide information on the organization’s products and services.
  • The understanding on how to process miscellaneous documentation.
  • The proficient use of relevant software.
  • The training to ensure accurate documentation of all transactions.
  • Awareness of how to update and extract client data.
Career Opportunties
  • Insurance Advisor
  • Insurance Broker
  • Insurance Agent
  • Customer Service Representative
  • Sales Representative
  • Account Manager
  • Underwriter
  • Underwriter Assistant
  • Claims Assistant
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Legal Administrative Assistant Diploma

Graduates possess the skills and knowledge to do work of a legal nature under the direct supervision of a licensed lawyer. Their knowledge regarding legal documents, the legal system and the ethical consideration of the legal profession make them invaluable.

Admissions Requirements
  • Grade 12 or equivalent or Mature Students
  • Good Command of the English Language
  • Admissions Interview is required
  • Clear, relevant Criminal Record Check
  • Adequate level of physical health to meet the requirements of the program and prospective employment
Objectives
  • Prepare and key in correspondence and legal documents, such as deeds, wills, affidavits and briefs, from handwritten copy, shorthand and machine dictation using computers
  • Review and proofread documents and correspondence to ensure compliance with legal procedures and grammatical usage
  • Schedule appointments, meetings and conferences for employer
  • Set up and maintain filing systems, utilizing knowledge of legal records and procedures and frequently controlling confidential materials and documents
  • Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information internally and with other departments or organizations
  • Determine and establish office procedures and routines
  • May supervise and train other staff in procedures and in the use of current software
  • May attend court, meetings or conferences to take notes, minutes and dictation
  • May perform other general office work as required including preparing financial statements.
Career Opportunties
Legal assistants prepare legal documents, maintain records and files and conduct research to assist lawyers or other professionals. Notaries public administer oaths, take affidavits, sign legal documents and perform other activities according to the limitations of their appointment. Trademark agents advise clients on intellectual property matters. Legal assistants are employed by law firms, by record search companies and in legal departments throughout the public and private sectors.
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Web Designer Diploma

Are you a design-oriented person who is comfortable with technology, creatively inclined as well as possess an eye for detail? If your answer is yes, then a career in the multi-billion dollar industry of Web design and graphics could very well be a great and rewarding choice for an exciting career. The demand for professionals who can effectively communicate and captivate an organization’s audience across all types of media is rapidly growing. Web design is increasingly dynamic and very quick to evolve based on an organization’s objectives and the consumers’ needs and has become the focal point for almost every industry around the world.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The ability to present creative ideas and understand how to assess client and end user needs.
  • The knowledge to consult with IT professionals to determine how best to incorporate a Web site into existing frameworks.
  • The skills to design the typography, layout, look and feel of Web pages, and incorporate graphics and interactive elements.
  • The proficiency to source, select and organize information for inclusion on the Web site, and is able to test Web site functionality, as well as update Web content and maintain Web sites.
Career Opportunties
  • Web Designer
  • Web Site Developer
  • Internet Site Designer
  • Intranet Site Designer
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Computerized Accounting Procedures Certificate

The objective of the Computerized Accounting Proceducres Certificate program is to provide the student with opportunities to acquire and apply the knowledge of computerised accounting procedures, business concepts and office skills to meet the demands of today’s business.

Admissions Requirements
  • Grade 12 or equivalent or mature student status and a passing grade on the admissions test.
Objectives
  • The ability to assist all levels of management
  • The skills to produce statistical reports and memoranda.
  • The skills to perform basic accounting duties.
Career Opportunties
Individuals with knowledge in computerized accounting procedures play an integral role in the financial sector of any company.
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