Customer Service Career Training Programs at the Academy of Learning College
Are you a “people person”? Why not use that enthusiasm to build a new career in Customer Service? Get the skill to find fulfilling employment in the retail or wholesale sector, technical and business services, property development, insurance, real estate, marketing, education or wherever top-notch, front-line people are needed. Because personnel in this filed are the first people encountered by customers or clients, they are views as significant in establishing an organization’s public image.
Customer Service Career OpportunitiesIn today's economy great Customer Service is vital in every organization. As companies turn their attention to business development, client retention and revenue generation, client satisfaction is increasingly important. Therefore the demand for skilled Customer Service professionals is steadily growing. Academy of Learning offers Customer Service training that will give individuals the edge to excel in the Customer Service industry. To effectively fill a role in this field, a person must possess excellent communication skills, above-average computer knowledge and skill, good general office skills and a genuine willingness to be of service. Career opportunities are readily available in many areas, including Help Desk Support, Marketing, Order Desk Support and Reservations.
Why the Academy of Learning?Choose Academy of Learning to take the next step towards achieving your career goal! Whether you are looking to enter the workforce, changing your career path, or upgrading your skills to get ahead in your current job, Academy of Learning has the tools to help you succeed. Academy of Learning offers students an effective, hands-on approach to career training, self-paced learning, flexible scheduling, and an environment conducive to learning. Career-specific programs give students the skills needed reach their career goals.
Customer Service Diploma and Certificate Programs
CUSTOMER SERVICE DIPLOMA PROGRAMS
- Call Centre Customer Representative
- Customer Service & Information Clerk
CUSTOMER SERVICE CERTIFICATE PROGRAM
- Customer Service Representative
Customer Service Skills Upgrading
- Call Centre Equipment and Technology
- Call Centre Industry Overview
- Call Centre Telephone Sales
- Career Options and Opportunities
- Customer Service
- Customer Service Simulations
- Help Desk Analyst
- Team Dynamics and Personal Development
- Telephone Communication Skills