Courses
Accounting
Accounting
Business Skills – Managing and Marketing
Business Skills – Managing and Marketing
Business Administration Integrative Project
Business Correspondence – Level 1
Business Correspondence – Level 2
Business in the Electronic Age
Business Negotiations and Contracts
Conference and Event Management
Grammar Essentials for Business Writing
Project Management Fundamentals Level 1
COMPUTER NETWORKING
COMPUTER NETWORKING
DATABASE MANAGEMENT
DATABASE MANAGEMENT
Graphics/Presentation
Graphics/Presentation
Healthcare
Healthcare
Anatomy and Physiology Part 1 - Online
Anatomy and Physiology Part 2 - Online
Clinic Management and Profitability
Healing Mobility and Home Support
Health Unit Coordinator Level 1
Health Unit Coordinator Level 1 - Online
Health Unit Coordinator Level 2
Health Unit Coordinator Level 2 - Online
Health Unit Coordinator Level 3
Health Unit Coordinator Level 3 - Online
Introduction to Medical Terminology
Introduction to Medical Terminology - ILS
Introduction to Medical Terminology - Online
Introduction to Medical Transcription
Introduction to Medical Transcription - Online
Introduction to the HCA Profession
Medical Office Clinical Procedures
Medical Office Procedures - Online
HELP DESK AND CALL CENTRE SKILLS
HELP DESK AND CALL CENTRE SKILLS
Home Inspection and Maintenance
Home Inspection and Maintenance
Hospitality
Hospitality
Basic Hotel and Restaurant Accounting
Fundamentals of Destination Management and Marketing
Hospitality Facilities Management & Design
Leadership and Management in the Hospitality Industry
Managing Front Office Operations
Managing Hospitality Human Resources
Managing Services in Food and Beverage Operations
Managing Technology in the Hospitality Industry
Marketing in the Hospitality Industry
Insurance
Insurance
Job Readiness-Employability Skills
Job Readiness-Employability Skills
Keyboarding
Keyboarding
Microsoft Certification
Microsoft Certification
Microsoft Exchange Server 2003 Administration and Maintenance
Microsoft SQL Server 2008 Implementation and Maintenance (SSMS432)
Microsoft Windows 7 Configuring (SSMS680)
Microsoft Windows 7 Enterprise Desktop Support Technician (SSMS685)
Microsoft Windows Server 2003 Active Directory and Network Infrastructure Design
Microsoft Windows Server 2003 Active Directory Strategy and Implementation
Microsoft Windows Server 2003 Environment Management and Maintenance
Microsoft Windows Server 2003 Network Security Design
Microsoft Windows Server 2003 Network Services Management
Microsoft Windows Server 2003 Network Services Planning and Maintenance
Microsoft Windows Server 2008 Configuring Active Directory (SSMS640)
Microsoft Windows Server 2008 Configuring Applications Infrastructure (SSMS643)
Microsoft Windows Server 2008 Server Administration (SSMS646)
Microsoft Windows Server 2008: Enterprise Administration (SSMS647)
Microsoft Windows XP Professional Administration and Maintenance
Supporting and Troubleshooting Applications on MS Windows XP
Office Skills
Office Skills
Operating Systems
Operating Systems
PC Troubleshooting
PC Troubleshooting
Simulations and Drills-non-credit
Simulations and Drills-non-credit
Spreadsheets
Spreadsheets
Communication and Professional Practice Courses
Communication and Professional Practice Course Introduction
This course is for the student who is just getting ready to launch his/her own company and is looking for sound approaches to grow the business. In this course the student will get an understanding of marketing for a home inspection business, and the importance of developing a company identity with a market focus. The student will understand what good customer service skills are, and how to handle complaints. The student will also learn the principles of a marketing plan, and new market directions. The course touches upon advertising, public relations, and sales; managing customers, and building effective relationships with them are also covered in this course.
Course Prerequisite(s)
None.
Course Aim
To familiarize the student with proper communication skills, and necessary reporting requirements of the home inspection industry.
Of Interest to
Individuals interested in pursuing a career as home inspectors, in a home inspection firm, starting their own home inspection business, or owning a franchise, and furthering their knowledge of communication in the home inspection industry.
Course Notes
Students receive resource material for this course. There are two tests to evaluate student progress. Participants who receive 75% or higher overall will receive a certificate.
Method of Delivery
Learning supported by a qualified off-site instructor; students are provided with course content that includes all of the required courseware, and are supported by a live technical instructor during regular business hours. Students have access to an instructor via e-mail outside of regular business hours.
Communication and Professional Practice Course Breakdown
Section 1:
Communication
Section 2:
Professional Practice
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