Business Skills – Managing and Marketing
HELP DESK AND CALL CENTRE SKILLS
Home Inspection and Maintenance
Job Readiness-Employability Skills
Simulations and Drills-non-credit
Clinical Procedures Courses
Clinical Procedures Course Introduction
Clinical Procedures provides students with an understanding of the everyday responsibilities that are commonly performed by a Medical Office Assistant. Topics include medical asepsis, personal hygiene, infection control, workplace safety, and First Aid and CPR. Students learn daily routines, vital signs and basic measurements, instruments used for examinations, and the purpose of blood tests. Students will also receive a review of common abbreviations used in prescriptions.
This course consists of 15 days (75 hours) of daily, participative learning sessions.
Completion of Introduction to Medical Transcription
Students will gain comprehensive knowledge in the fundamental clinical aspects of the Medical Office Assistant (MOA) industry.
Of Interest To
This course is of interest to individuals actively pursuing MOA training as part of their life-long career journey. It is designed to provide the opportunity for students to develop the skills required to offer administrative support within the medical industry.
In addition to quizzes, a research project, and module tests, there is a final course exam. Students must achieve an overall mark of 75% to successfully complete the course.
Method of Delivery
Students are enrolled at the campus with a scheduled start date and are supported by a stand-up Instructor.
Clinical Procedures Course Breakdown
This course is comprised of a variety of topics, concepts, and projects that focus on the following areas of skill and competency:
Preparations for Clinical Duties:
Maintaining cleanliness and safety in the medical office, hand washing, standard precautions of infection control in the office, and care of instruments
New Patient Record and Vital Signs: Screening patients, medical history of patients, height and weight measurements, and vital signs
Physical Examination and Assessment Procedures:
Identifying procedures for the eyes and ears, complete physical examinations, preparing an examination room, and immunizations
Laboratory Tests and Procedures:
Identifying standard precautions for infection control in the lab, blood tests, urine and feces tests, skin tests, ECG basics, and reviewing the common abbreviations used in prescriptions
Workplace Hazardous Materials Information System (WHMIS):
Describing WHMIS and understanding how WHMIS applies to the medical office and healthcare facility settings First Aid and CPR – Level C: Completing an approved and accredited First Aid and CPR procedures course
Clinical Placement (HCCP1)
- Accounting Graduate - Dharmendra's Story "It built my confidence to work in Canada."
- Healthcare Graduate - Josie's Story "Academy of Learning prepared me to work in the real world."
- Office Administration Graduate - Luz's Story "They created an incredible environment for students."
- Healthcare Graduate - Carolyn's Story "It's a very positive experience."