PC SUPPORT SPECIALIST
This program prepares students to deal with the problems they may encounter when supporting Personal Computers in an office environment. It provides in-depth knowledge of both computer hardware and software, and prepares students to take the CompTIA A+, Network+, and Security+ certification exams. Students will have practical hands-on experience in maintenance of PCs, mobile devices, laptops, operating systems and printers, network and network devices, and computer security such as cryptography and access control, as well as business-related topics such as disaster recovery and risk management.
Successful students may choose to progress to advanced qualifications such as MCSA.
Grade 12 or equivalent graduate or Mature Student status (19 years of age or over with at least one year out of high school) and subject to the discretion of the college Director. Grade 12 or equivalent graduates who cannot supply appropriate proof and Mature Students will be required to complete an entrance examination to properly assess their personal strengths and weaknesses.
Good command of the English language, and be able to work with an individualized learning system, particularly the Integrated Learning™ System, or online learning as applicable, and to follow instructions.
An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
Candidates must be able to keyboard at a minimum speed of 25 words per minute and have a fundamental understanding of basic computer concepts and the Internet.
*Not all programs are offered at each location.
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