Client Care for Legal Professionals
In this module students will be introduced to the importance of effective communication between legal professionals and their clients. The students will look at the fundamentals of the interviewing process as well as work closely with its component parts of fact-gathering and advising. The theory of this course is that a central feature of effective client communications is the use of a client-centered approach to problem solving and decision making. The module also seeks to impress upon the students the critical role that organization and preparation play in effective interviewing and advising.
The students will be introduced to and work with a well-known interviewing model. Active student participation in role-play and constructive feed-back is essential to skills development and part of the students’ grade will be based on a skills assessment.