PC
Support Specialist
This program prepares students to deal with the problems they
may encounter when supporting Personal Computers in an office
environment. It provides in-depth knowledge of both computer hardware
and software and prepares students for the CompTIA A+ Certification
with IT Technician Designation
exams. Students will have practical hands-on experience in troubleshooting computer problems and assembling a computer.
Successful
students may choose to progress to advanced qualifications such
as MCSE or MCSA, which are in high demand.
Career
Opportunities
Skilled PC Support Specialists are in high demand in today’s
highly skilled environment. Virtually all organizations with multiple
computers require the skills of PC Support Specialists who can
become invaluable members of a management team.
Duties
& Responsibilities
- Providing
technical support within small to medium sized offices.
- Troubleshooting
hardware and software problems.
- Replacing and installing
new computer hardware.
- Keeping
up-to-date on new trends in personal computing.
- Must be
proficient in all aspects of computer software applications and
operating systems.
- Must have
in-depth knowledge of how computer systems work.
