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Medical
Office Assistant with Unit Clerk/Health Unit Coordinator
This program provides students with the base knowledge, skills,
and work experience (preceptorship) to become employable in any medical setting.
Successful graduates will achieve the CMAP® – Certified
Medical Assisting Professional designation, in addition to their
diploma. They are fully qualified to work in a hands on administrative/clinical
support capacity in any medical field, such as a unit clerk in
a hospital nursing unit or outpatient department.
Skill
development is delivered in three areas:
- Comprehensive
medical administrative knowledge, which includes medical terminology,
anatomy and physiology, pharmacology, hospital and medical office
administration, and clinical procedures. Specialty Health Unit
Coordinator training prepares the student with additional training
in coordinating hospital and outpatient wards.
- Full range
of computer and office skills, including current software applications,
keyboarding skills, general office management, accounting, personal
and professional development, and customer service.
- On-site
work experience through participation in a one month
preceptorship
at an approved healthcare training facility.
Career
Opportunities
Graduates
of this program are qualified to work in a wide variety of healthcare
settings and occupations. Job titles vary, but graduates are
an integral part of many healthcare settings, such as:
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Ambulatory/outpatient
department
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Complementary
and alternative medicine clinics such as chiropractic and acupuncture
centres
-
Daycare and
ambulatory clinics
-
Diagnostic
lab/x-ray departments
-
Group homes
and community living societies
-
Health records
department
-
Hospital
admitting/ER department, including switchboard, cash desk, information
centre, patient registration, morgue
-
Hospital
nursing units or outpatient departments
-
Insurance
companies
-
Long term
and extended care departments
-
Medical finance
and administrative departments
-
Medical supply
companies
-
Operating
room booking/ bed booking
-
Physical
and occupational therapy clinics
-
Physicians’
offices, clinics, mental healthcare and allied healthcare centres
-
Walk-in care
centres
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Wellness
and fitness centres
Duties
& Responsibilities
-
Maintaining
patient charts and transcribing doctor’s orders related
to: surgery, patient activity and patient positioning, nursing
unit observation, nursing treatment; dietary, medication, diagnostic
imaging, laboratory (including recording of telephoned orders),
admission, discharge, transfer, and post-mortem.
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Admitting,
pre-op procedures, and hospital census recording.
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Patient
scheduling, including: bed, operating room, ambulatory, ambulance
and community special services.
-
Recording
vital signs, ordering diets, ordering supplies, processing daily
laboratory tests and filing reports, handling emergencies and
special services.
-
Administrative
duties, including: knowledge of basic lab tests, ability to take
vital signs and administer CPR/First Aid, knowledge of medical
asepsis and infection control, assist with patient examinations,
patient charting and health records, recording basic medical history,
transcription.
Not
all programs are offered at each location.
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