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Medical
Office Assistant
This program provides students with the base knowledge, skills,
and work experience (preceptorship) to become permanently employable in various
medical settings. This program is designed to provide employment
ready, comprehensively trained graduates. Successful graduates
will be eligible to achieve the CMAP® – Certified Medical
Assisting Professional designation in addition to their diploma.
These graduates are fully qualified to work in a hands on administrative/clinical
support capacity in any medical field.
Skill
development is delivered in three areas:
- Comprehensive
medical administrative knowledge, which includes medical terminology,
anatomy and physiology, pharmacology, hospital and medical office
administrative, and clinical procedures.
- Full range
of computer and office skills, including current software
applications, keyboarding skills of 55 wpm, general office
management, accounting,
personal and professional development, and customer service.
- On-site work
experience through participation in a one month preceptorship at an approved
healthcare training facility.
Career
Opportunities
Graduates
of this program are qualified to work in a wide variety of healthcare
settings and occupations. Job titles vary per location, but
graduates are an integral part of many healthcare settings,
including:
-
Ambulatory/Outpatient
departments
-
Complementary
and alternative medicine clinics such as chiropractic and acupuncture
centres
-
Daycare
and ambulatory clinics
-
Diagnostic Lab/X-Ray
departments
-
Health
records
department
-
Hospital
Admitting/ER departments, such as switchboard, cashier, information,
patient registration, morgue
-
Long
term
and extended care departments
-
Medical
finance
and administrative departments
-
OR Booking/Bed
Booking
-
Physicians’
offices, clinics, mental healthcare and allied healthcare centres
-
Research
facilities
-
Walk-in
care
centres
Duties
& Responsibilities
-
Patient reception
and customer service.
-
Bed booking,
OR booking, patient registration, and patient scheduling.
-
Health Information
Management.
-
Basic dictation
and transcription.
-
Patient filing
methods and record keeping.
-
Supplies
and inventory, correspondence and mail processing.
-
Banking services
and procedures.
-
Billing
and
collection procedures.
-
Coding
and
claims processing.
-
Patient positioning
and draping.
-
Aseptic concepts
and infection control.
-
Vitals signs,
CPR, and First Aid.
-
Clinical
assistance with patient exams.
-
Patient education.
Not
all programs are offered at each location.
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