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Dental
Administrative Assistant
This program provides students with the base knowledge, skills,
and work experience (preceptorship) to become permanently employable in a dental
setting. Skill development is delivered in three areas:
- Full range
of computer and office skills, including current software applications,
keyboarding skills, general office management, accounting, personal
and professional development, and customer service.
- Comprehensive
dental administrative knowledge that includes an overview of dentition,
tooth morphology, infectious dental diseases, preventive dentistry,
oral pathology, etc. Students gain a solid knowledge foundation
on which to perform their administrative duties and provide quality
care.
- On-site work experience
through participation in a three week preceptorship at an
approved dental facility.
Career
Opportunities
Graduates
of this program are qualified to work in an administrative capacity
in any dental setting such as private and specialty dental offices,
dental clinics and insurance firms.
Duties
& Responsibilities
-
Implementation
of an organized, functional scheduling and recall system that
meets the needs of the entire medical/dental healthcare team.
-
Utilization
of verbal and non-verbal communication skills with both the medical/dental
office healthcare team and the patients.
-
Accurate
collection of needed information for patient charts, and completion
and maintenance of same.
-
Understanding
of the types of dental/health insurance, insurance terminology
and coding required for completion of claim forms.
-
Maintenance
of accurate records in the management of accounts payable and
receivable and the implementation of proper collection procedures
in accordance with established policies.
Not
all programs are offered at each location.
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