Call
Centre Customer Service Representative
This program offers individuals the opportunity to acquire the
skills required by many companies that specialize in customer
service and outbound marketing services and to provide skills
to facilitate upward movement in their chosen profession.
Career
Opportunities
Graduates of this program have a varied choice of positions available
to them including Inbound/Outbound marketing, Order Desk
support, Reservations, and Outbound Sales. With additional
experience, graduates may advance to Team Leaders, Supervisors,
and eventually Managers of Call Centres.
Duties
& Responsibilities
- Requires an understanding
of software applications.
- Excellent communication skills.
- General office/telephone
skills.
