Call
Centre Customer Representative
This program offers individuals the opportunity to acquire the
skills required by many companies that specialize in customer
service and outbound marketing services and to provide skills
to facilitate advancement in their chosen career.
Career
Opportunities
Graduates of this program have a varied choice of positions available
to them including Inbound/Outbound marketing, Order Desk
Support, Reservations, and Outbound Sales. With additional
experience, graduates may advance to Team Leaders, Supervisors,
and eventually Managers of Call Centres.
Duties
& Responsibilities
- Requires an
understanding of software applications.
- Excellent
communication skills.
- General
office/telephone skills.
