Welcome to the Academy of Learning New Brunswick


Call Centre Customer Representative

Call Centre Customer Representative

This program offers individuals the opportunity to acquire the skills required by many companies that specialize in customer service and outbound marketing services and to provide skills to facilitate upward movement in their chosen profession.

Students are required to take some elective courses from prescribed study areas.

Admission Requirements

Grade 12 or equivalent or Mature Student Status.

Courses are open to any applicant who possesses a good command of the English language and is able to follow instruction.

Full time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Part time students may set their own schedules to a minimum of two training sessions per week. These times may be scheduled during the day, evenings, or on weekends.

*Not all programs are offered at each location.

Program Locations

Location Address
Bathurst #13-219 Main Street Bathurst, NB E2A 1A9
Miramichi 208 McCallum Street Miramichi, NB E1V 2A1

Site designed by DigiCoyote Software Inc.